“Big changes since new ownership- none of them good unfortunately! 👎
Since new owners came in:
Soap in rooms GONE ❌
Shower gel in rooms GONE ❌
Biscuits in rooms GONE ❌
Real butter in restaurant GONE ❌
Local cheese at breakfast GONE ❌
Fair midweek room rates£ GONE ❌
Measly penny pinching! Sad to see as the excellent staff here look demoralised by what’s happening around them! I sense they’re embarrassed!
If your budget runs to a standard double room you’ll experience an uncomfortable dated...
“Really comfy bed and room which was immaculate including a little note from housekeeping saying enjoy your stay! A lovely touch!
Breakfast and my evening meal were absolutely delicious .
All staff were very friendly and helpful.
Special mention to the chef (with the jack russell puppy) who made the most amazing breakfast!
The shower was powerful and the toiletries provided were of great quality.”
“ An excellent stay overall. Our room was very comfortable and pleasant. Common kitchen area a bit chaotic but ok. Easy to find and convenient for Brecon. Would return.”
“Stunning location, right by the river - lovely views from bedroom and breakfast room. Easy, flexible check-in which was very helpful and breakfast was delicious. There is a lovely pub close by, about a 5 minute walk that did great food and nice wine. Thank you for a lovely stay!”
“Lovely bright clean room with very nice bathroom. Everything was immaculate. Breakfast was really good and we also had an evening meal which was very good as well. Hosts/staff were friendly and helpful. Would definitely stay again and recommend to anybody looking to stay in this area of Wales.”
“A very well presented and convenient hotel for Hay on Wye and the surrounding areas. Staff were friendly and welcoming. The room itself was comfortable and finished to a high standard. Would be perfect for couples or solo travellers wanting to explore the local area. Will definitely be back.”
“We had a very pleasant and enjoyable stay in this elegant and historic building. The grounds are well maintained and the highlight is the walled garden with a large variety of fruit trees and a maze that puzzled us for a while! Our dinner was prepared with care and attention and the food was very tasty. A 5* stay in a 5* hotel..”
“Wagon was in a lovely location on a farm and owner was very nice, once I managed to find the farm , but checking in time or instructions would have been helpful .
Bed was comfortable and I did appreciate the tea, sugar and milk provided , but the room itself was quite cold -with one tiny inadequate heater .
Bathroom was also very cold and smelled very damp and unfortunately the toilet seat was loose and shooting off to one side.
”
“Excellent property and lovely stay. Would absolutely recommend to anyone. Hot tub was immaculate and we were even lucky enough to have some nice weather too! ”
“Loved our peaceful stay in this very well equipped cottage. It’s in a great location with loads to do in the local area. The cottage has almost everything you could want, including a dishwasher! ”
“Good communication pre visit with host. Clean and tidy. All facilities in place. Nice village location. Parking available for car just outside cottage although parking a bit tricky - tight spot!!”