Find hotels near Crossroad Square, Westminster from ₩88,487

"Found roaches in room"

"Staff was courteous!"

"Apparently a staff member called out for work. I'm assuming it was the person in charge who kept complaining to any employee within earshot about this person calling out. Offended she had blocked her call. This person obviously needed the day off for personal reasons and did not want to take your call harrassing her to come in anyway. And as a guest, I definitely didn't need to hear about the situation through my entire breakfast. Unprofessional."

"This hotel is basically fine. The mattresses are not new, but that's not unusual. Mattresses cannot always be new. The nearby parking garage is not as convenient as an on-site parking lot, but this is in the middle of a city, not the suburbs. What really elevated this experience for me was the quality of the staff at the front desk. I'm a technologically challenged Boomer. I needed someone at the desk to show me how to get to a destination across town. Jayda at the desk was dealing with a line of people waiting to check in. The situation had to be stressful, but she calmly used GPS on her own phone to show me how to get where I was going. That's old-school customer service."

"Staff was lovely and the room was large but the rugs and couch were stained and felt a bit dirty! With improvement there the stay would have been excellent."

"The room was average. Dimly lit and older television. Vents were disgusting and covered in layers of dust. Room ceiling had water stains, peeling paint, and holes. Beds were comfortable. Bathroom was clean. Staff was pleasant. Leave early for anything you need to do because the elevator can take quite a while during peak times."

"Pleasant staff. Clean rooms. Great breakfast. Walking distance to downtown attractions. Grateful that the Inn sold stamps for my postcards and mailed them out! Definitely going to rebook."

"Stayed 1 night. Was in town visiting a university. Everything was excellent."

"Everything was excellent . Only suggestion for improvement would be to have a higher commode seat."