Crowne Plaza Dallas Downtown by IHG

Property class: 3.5

Choose dates to view prices

Located close to Kay Bailey Hutchison Convention Center and American Airlines Center, Crowne Plaza Dallas Downtown by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Breakfast available
The current price is ₩129,899
₩152,371 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Premium Room, 1 King Bed, Balcony

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Premium Room, 1 King Bed, Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, City View

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a window with a city view.

Premium Room, City View

7.4 out of 10
Good
(26 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Balcony

A hotel room with a large bed, a sofa, a desk, a chair, a TV, and a window with curtains.

Premium Room, 2 Queen Beds, Balcony

7.0 out of 10
Good
(12 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, City View

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Premium Room, 1 King Bed, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a desk with a chair, a TV, and a window with a city view.

Premium Room, 2 Queen Beds

7.6 out of 10
Good
(74 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 King Bed, Accessible (Mobility)

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll Shwr)

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 Queen Bed, Accessible (Mobility)

7.8 out of 10
Good
(18 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

A compact hotel room with a kitchenette, a small refrigerator, a coffee machine, and a single drawer unit.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(95 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Downtown Dallas, a neighborhood in Dallas, Crowne Plaza Dallas Downtown by IHG is near a metro station. Cotton Bowl and Texas Trust CU Theatre are cultural highlights, and travelers looking to shop may want to visit Dallas Market Center and Galleria Dallas. Check out an event or a game at American Airlines Center, and consider making time for Dallas World Aquarium, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's central location. Visit our Dallas travel guide
Map
1015 Elm St, Dallas, TX, 75202

What's nearby

  • A modern concrete structure with vertical lines and circular indentations, set against a backdrop of a historic building with a clock tower and domed roof.
    John F. Kennedy Memorial
    5 min walk - 0.5 km
  • A large aquarium entrance with lush greenery and palm trees.
    Dallas World Aquarium
    5 min walk - 0.5 km
  • A city street with a prominent red brick building, a tall blue skyscraper, and a clear sky.
    Dealey Plaza
    7 min walk - 0.6 km
  • A large red brick building with arched windows and a sign for the Houston Independent School District.
    The Sixth Floor Museum at Dealey Plaza
    7 min walk - 0.6 km
  • A modern convention center with a large blue sign and a distinctive architectural design.
    Kay Bailey Hutchison Convention Center
    10 min walk - 0.9 km

Getting around

  • Akard Station
    3 min walk
  • Dallas Union Station
    10 min walk
  • Love Field Airport (DAL)
    18 min drive

Restaurants

  • McDonald's
    4 min walk
  • Monarch
    3 min walk
  • Twisted Trompo
    4 min walk
  • Little Daisy
    4 min walk
  • White Rhino Coffee
    3 min walk

About this property

Crowne Plaza Dallas Downtown by IHG

  • Hotel near Kay Bailey Hutchison Convention Center
  • Close to Dallas World Aquarium and Reunion Tower, Crowne Plaza Dallas Downtown by IHG provides a terrace, dry cleaning/laundry services, and a bar. The on-site American cuisine restaurant, THRIVE Restaurant, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
  • Other perks include:
    • A seasonal outdoor pool along with free cabanas, sun loungers, and pool umbrellas
    • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
    • Express check-out, express check-in, and a front-desk safe
    • ATM/banking services, a banquet hall, and a 24-hour front desk
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 291 rooms have comforts such as premium bedding and pillow menus, in addition to perks like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with shower/tub combinations and hair dryers
    • TVs with premium channels
    • Refrigerators, coffee/tea makers, and daily housekeeping

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includes taxes & fees
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Frequently asked questions

Does Crowne Plaza Dallas Downtown by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–11:00 PM.

How much does it cost to stay at Crowne Plaza Dallas Downtown by IHG?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Dallas Downtown by IHG on Nov 23, 2026 start from ₩129,899, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Dallas Downtown by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for USD 24 per night.

What time is check-in at Crowne Plaza Dallas Downtown by IHG?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at Crowne Plaza Dallas Downtown by IHG?

Check-out is at noon. Late check-out is available for USD 25.00 (subject to availability).

Where is Crowne Plaza Dallas Downtown by IHG located?

Located in Downtown Dallas, this hotel is within a 5-minute walk of Renaissance Tower and Dallas World Aquarium. Kay Bailey Hutchison Convention Center and Reunion Tower are also within 15 minutes. Akard Station and West End Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Dallas Downtown by IHG Reviews

7.2

Good

7.4

Cleanliness

6.8

Amenities

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 618 out of 1637 reviews
Rating 8 - Good. 296 out of 1637 reviews
Rating 6 - Okay. 286 out of 1637 reviews
Rating 4 - Poor. 194 out of 1637 reviews
Rating 2 - Terrible. 243 out of 1637 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Near most attractions.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for doing things in down town Dallas. Reasonably priced.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! The staff is friendly with clean rooms.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed there twice already very good location. Staff was very nice.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was amazing and the staff was very attentive. Transportation was easy to use. Lots of homeless people in the streets
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views were amazing and parking was easy!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Room was clean and comfortable, the hotel is showing its age, could definately use an update.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were very helpful and pleasant. Very informative about how to get around. Great stay👍
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room was spacious and clean.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were super kind and very friendly. The rooms were clean and linen was clean. The pool needed a little bit of picking up. The view from the pool was amazing and the breakfast was overpriced for being a hot continental breakfast. Overall, our stay was good and will return.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were phenomenal. The only problem was the parking at the hotel and the elevators were really slow. Which I understand since it was a big hotel!
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
8/10 Good location
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
We enjoyed the indoor pool
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this hotel—the location, the room, and the friendly staff. We were welcomed by Karen at the front desk, and she was very courteous. A good hotel; we recommend it👍👍👍
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room clean and in good conditions. Perfect location in downtown with easy parking
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Our first room had no hot water, the air conditioner didn’t cook adequately, the tub didn’t drain and the vent in the ceiling was dripping water. After the first night we changed rooms and the shower head did hot work. Karen, at the front desk, was as helpful as she could be and she was very accommodating. There was an overall lack of maintenance. The downstairs and the lobby were pretty and clean. I have stayed here before and it has declined since my last stay.
Stayed 2 nights in Oct 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Breakfast was great! Staff was friendly. Lobby was clean. Elevators were a bit concerning - noisy. Had issue getting room cleaned - and clean towels and the like. In the room - No extra chair and fixed window portion of sliding door was cracked. Severely. Not sure how it was still intact.
Stayed 5 nights in Sep 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
The lobby was the nicest part of the property. Rooms are a bit smelly (like cat urine) and the a/c doesn’t work well at all. Bed was clean and comfortable but the rest of the room definitely needed help. And if you drive anything other than a sedan and want to park there be careful….height in parking garage is pretty low!
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had no problems, everything went smooth! Rooms are nice! Only thing outside windows can use a clean but other than that, good overall!
Stayed 1 night in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Needs a major refurbishment and upgrade. The pool was out of use most of my 2 day stay and the gym, which was well equipped, had poor functioning AC so the space was very warm. The room itself was large and comfy. The bathroom needs work and was tiny. The area is close to Main St but not very nice to walk around at night.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was pretty good overall, and the staff was great and very helpful. The only thing that wasn’t that great was getting on and off the elevators. Some of the elevators weren’t working, and since the hotel was packed, the elevators were very slow and stopped on almost every floor, which led to some long wait times. The food was good overall, and definitely try the crab cakes—they were on point!
Stayed 3 nights in Aug 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Staff is wonderful, everywhere. However, hotel is old. Elevators rattle, no regular coffee, sugars of cremes in the rooms. Just decaff coffee and tea. Towels rationed. Rooms clean and beds comfortable. Biggest issue: allowing homeless people to sit and sleep in lobby. Strong smell of Uribe and lobby furniture stained. I feel bad for staff that are the face of the hotel to find excuses for the poor management. I know homelessness and mental health is an issue but there should be security to not allow them in the lobby. Rooms are not cheap.
Stayed 2 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay at this location. Very expensive for a bed in a room. Wasn’t warned that deposits would be charged for each day spent 500 for 2 days. Never going back //no Ice no snacks nothing not even vending items. But 500
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk staff very helpful and polite, just know that the check in is as stated 3pm.
Stayed 1 night in May 2026