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더블트리 바이 힐튼 댈러스 - 리차드슨 여행 후기

4 out of 5
더블트리 바이 힐튼 댈러스 - 리차드슨
1981 N Central Expy, Richardson, TX

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1009개 이용 후기 중 503개" "
평점 8 - 좋아요. 1009개 이용 후기 중 212개" "
평점 6 - 괜찮아요. 1009개 이용 후기 중 114개" "
평점 4 - 별로예요. 1009개 이용 후기 중 93개" "
평점 2 - 너무 별로예요. 1009개 이용 후기 중 87개" "

8.4/10

청결 상태

8.2/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

AE SUG

2023년 12월에 1박 숙박함
답변 제공: lf 님, 2023년 12월 22일
Thank you for your great response. We are happy you liked your stay with us. Hope to see you soon in the near future.

10/10 - 훌륭해요

Joseph

연인과의 여행, 출장 여행
좋아요: 편의 시설/서비스
Good 👍
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Cailin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Kayo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I’ll be back every time just need to keep lobby cleaner good hotel.
2024년 5월에 3박 숙박함
답변 제공: ss 님, 2024년 5월 24일
Thank you for taking the time to leave us a review. We care deeply about our guests and want to provide the most comfortable experience possible. Wehope you give us another chance soon, so we can share a more positive experience.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very very good
2024년 5월에 1박 숙박함
답변 제공: - Say 님, 2024년 5월 22일
Thank you so much for the positive rating. We greatly appreciate your support and are thrilled to know that you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests. We look forward to having you back with us!

10/10 - 훌륭해요

Chez

2024년 5월에 1박 숙박함
답변 제공: - Say 님, 2024년 5월 22일
Thank you for taking the time to rate our hotel with 5 stars! We strive to provide exceptional service and amenities to all of our guests, and we're delighted that we could do so for you. We hope to have the opportunity to welcome you back in the future for another outstanding stay!

8/10 - 좋아요

jeremiah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely a great location, right off the freeway and easy to find and park.
2024년 5월에 3박 숙박함
답변 제공: ss 님, 2024년 5월 20일
Thank you so much for taking the time to post a review, Jeremiah. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: - Say 님, 2024년 5월 22일
Thank you for your ratings. We are delighted to know that you enjoyed your stay with us and we hope to serve you soon. If there’s anything else we can do to make your next stay better, please don’t hesitate to reach out!

8/10 - 좋아요

Natasha 님, Aiea

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel for a quick stay. Would not recommend for stays longer than 1-2 days.
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 20일
Thank you so much for taking the time to post a review, Natasha. We are so happy to hear that you enjoyed your stay with us and that our comfy beds and friendly staff were particular highlights

8/10 - 좋아요

George

가족 여행
좋아요: 편의 시설/서비스
Clean and very beautiful property, service was also great from the entire staff.
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 17일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

Lily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the fresh cookies! Clean and very kind front desk staff! No dislikes.
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 17일
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel

10/10 - 훌륭해요

Tykya

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My phone and remote didn’t work but they did replace the remove .. I love the cookie that is giving during check in
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 14일
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
N/A
2024년 5월에 4박 숙박함
답변 제공: ss 님, 2024년 5월 14일
We are so happy to hear that you enjoyed your stay with us. We work hard to give our guests the finest experience possible, so comments like yours are truly rewarding. We'd love to welcome you back soon.

6/10 - 괜찮아요

jeronimo lopez

가족 여행
El hotel está descuidado en varios aspectos , el servicio es regular
2024년 5월에 5박 숙박함
답변 제공: ss 님, 2024년 5월 14일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Laramie

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 14일
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

10/10 - 훌륭해요

Lily

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean. Love the cookies! Friendly staff!
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 13일
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 - 좋아요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: ss 님, 2024년 5월 13일
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

10/10 - 훌륭해요

Marvin

2024년 5월에 1박 숙박함
답변 제공: SS 님, 2024년 5월 24일
Thank you for taking a moment to share your experience. We are so pleased to hear you found to your liking. We look forward to welcoming you back again soon.

10/10 - 훌륭해요

Koforola

2024년 4월에 2박 숙박함
답변 제공: - Say 님, 2024년 5월 22일
Thanks so much for taking the time to leave us a 5 star rating- it's much appreciated.

10/10 - 훌륭해요

Odalis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bueno
2024년 4월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 5월 6일
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again

10/10 - 훌륭해요

Odalis

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente
2024년 4월에 1박 숙박함
답변 제공: Val 님, 2024년 4월 30일
We are so glad you enjoyed your stay! We hope to see you again soon. Thanks for your feedback!

10/10 - 훌륭해요

Joshua

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An amazing stay.
2024년 4월에 2박 숙박함
답변 제공: ss 님, 2024년 4월 29일
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 - 훌륭해요

Yonathan

2024년 4월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 29일
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 - 훌륭해요

Clarisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They welcome you with a warm cookie
2024년 4월에 1박 숙박함
답변 제공: Val 님, 2024년 4월 27일
We are so glad to hear you enjoyed your stay with us! We hope to see you again soon!

4/10 - 별로예요

Hiba

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was t the best experience, not as clean
2024년 4월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 24일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Cynthia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice upscale property for a moderate price.
2024년 3월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 21일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

6/10 - 괜찮아요

shauncey d 님, Maumelle

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Quiet, Bar staff & laundry facility! Do not speak to graveyard staff! She is extremely disrespectful, belittling to anyone of color! Not informative ofanything dealing with hotel
2024년 4월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 20일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

Lance

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 21일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Andrew

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Clean . But my room chair and the coffee maker were both broken. Sucks
2024년 4월에 1박 숙박함
답변 제공: ss 님, 2024년 4월 21일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Sanif

2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 20일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Glenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very accommodating. The rooms were clean and well done. Breakfast foods were abundant and varied. The lobby was comfortable and lovely. Comfortable beds. I was at a party in the large room in the lobby area. All of that was great! Only recommendation: The people cleaning the rooms during the day were yelling to each other. They need to know that there may be patrons who are resting or napping even during the day! Other than that I was pleasantly surprised by the hotel.
2024년 4월에 2박 숙박함
답변 제공: sa 님, 2024년 4월 15일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 - 좋아요

NATALIA

2024년 4월에 2박 숙박함
답변 제공: Front Desk Staff 님, 2024년 5월 6일
Good morning, Thank you for taking the time to write a review on your stay. We look forward to seeing you again.

10/10 - 훌륭해요

Rekha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
2024년 4월에 2박 숙박함
답변 제공: sa 님, 2024년 4월 15일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

2/10 - 너무 별로예요

king

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was able to pay for the room but since I'm under age I wasn't able to get in the room why was I able to buy the room then in the first place?
2024년 4월에 1박 숙박함
답변 제공: Val 님, 2024년 4월 13일
Unfortunately, booking through 3rd parties are not very transparent on regulations and information for the hotel. In future make sure to call property or at very least check the properties website for important information such as that.

10/10 - 훌륭해요

June

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceptional service. Double Tree is always a favorite hotel to stay af
2024년 4월에 2박 숙박함
답변 제공: Val 님, 2024년 4월 13일
We are thrilled you hear you enjoyed your recent stay with us. We hope to see you again soon!

10/10 - 훌륭해요

Raphael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice people. Clean rooms.
2024년 2월에 1박 숙박함
답변 제공: Val 님, 2024년 4월 13일
We are so happy to hear you enjoyed your last stay with us! We strive to give our guests the best experience possible. We hope to see you again!

10/10 - 훌륭해요

ionel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: sa 님, 2024년 4월 15일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

10/10 - 훌륭해요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the area, this is the nicest hotel in the price range compared to other hotels nearby. I travel 4 days a month for work and have stayed at several properties in the area. Definitely would recommend it for the weekday warriors out there.
2024년 4월에 1박 숙박함
답변 제공: sa 님, 2024년 4월 15일
Hello susan,We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 - 좋아요

Orhue

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staffs
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 11일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded

10/10 - 훌륭해요

Stan

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
the property was nice, well kept & the rooms were very clean. For the price it's the best room in town, plus they didn't try & gouge you on the price for the Eclipse!!
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 8일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

10/10 - 훌륭해요

Martin Sungki 님, Oakland Gardens

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything perfect. Bed comfort can be better if any other improvement.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 8일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ignore all the scammers with their reviews that don't make sense. Talking about rude staff. From the moment we walked in we were impressed. This is a top notch hilton with an affordable price. They just do everything better. Even the ice machine was wotking on the 9th floor! Which is a perk when other hotels dont even have one working ice machine.. Booked through expedia who are scammers thats why not 5 stars. But viva la double tree was excelente!
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 8일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded." "Thank you for your feedback regarding value for money.

8/10 - 좋아요

Kay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was ok. Sorry
2024년 3월에 3박 숙박함
답변 제공: FD 님, 2024년 4월 7일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 - 별로예요

Erick

출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
A/C barely worked, as stated in a lot of other reviews if you take the time to check a few out. The room itself was nice, however running the A/C set to 60 for 12 straight hours and it feeling 72-73 is not great. Couldn’t sleep with covers and I can’t imagine what it would be like in the summer. The filter obviously hadn’t been changed in months, with nearly 1/2” thick dust caked to it. Facility seemed nice from what I could tell (I was there for work therefore didn’t spend a lot of time to check everything out) and staff were polite what little I talked to them.
2024년 4월에 2박 숙박함
답변 제공: FD 님, 2024년 4월 7일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

4/10 - 별로예요

Kendy

The place looks very old and outdated. The shower did not have any soap or shampoo. I will say the properties location is convenient and close to highways and restaurants.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 7일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

6/10 - 괜찮아요

Kelly

연인과의 여행
좋아요: 청결 상태
The property is older but seems pretty clean. The room we were given was on the third floor on the even number side of the hall. Apparently, all of these rooms on the lower floors have windows that overlook the large, dark lobby. These are the only windows in the room. So if you don't want a cave-like experience then be sure you get a room on the other side of the hall or on a much higher floor. We were only staying overnight and leaving early in the AM so I didnt bother to request a change but that would have been a deal breaker had we been staying longer.
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 4일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

danny

2024년 3월에 1박 숙박함
답변 제공: sa 님, 2024년 4월 15일
We are very sorry to hear that you didn't have a great experience in our hotel Our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

Brittany

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 27일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 - 훌륭해요

Julio 님, Tarpon Springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Good property some rooms with the window to interior are like bunkers
2024년 3월에 1박 숙박함
답변 제공: sa 님, 2024년 4월 12일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

8/10 - 좋아요

Omar

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in and amazing rooms. Just what we needed
2024년 3월에 3박 숙박함
답변 제공: FD 님, 2024년 3월 27일
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.