When we were there the Covid restrictions on foreign travel had only been lifted for a few weeks and there were few guests, so that might explain some of what we experienced.
The whole time we were there, the pool looked a little too murky to attempt to swim in. It just needed some more treatment and chlorine, and it did seem to get slightly better by the end, but I never went swimming in it.
A day after we arrived, their WiFi went down and there was no urgency to get it back up. After awhile we thought about switching places, but the weather was supposed to get bad and my girlfriend was not feeling great (not sure if this is related, but she did go swimming in that pool), so we decided to just stay. After about 12 days, on the day before we were going to leave, they told us the WiFi was back up. It sort of was, but it kept kicking us off for some reason.
On top of all of this, I was going to choose a different place before I picked Hotel Tropika, but that place had marked that they were undergoing renovation, so I decided to pick Hotel Tropika instead. It was never very loud, but Hotel Tropika is building a whole other wing right next to the main one, but didn't mark that they were renovating.
They had basically falsely advertised to us 3 times over, but never offered to discount anything. This place has a lot of potential, but it seems the owners must be too cheap for their own good. The only reason they aren't getting the worst rating is that the staff was great.