외관

홀리데이 인 스프링필드 여행 후기

2.5 out of 5
홀리데이 인 스프링필드
383 E Leffel Ln, Springfield, OH

이용 후기

5.2
평점 10 - 훌륭해요. 768개 이용 후기 중 76개" "
평점 8 - 좋아요. 768개 이용 후기 중 113개" "
평점 6 - 괜찮아요. 768개 이용 후기 중 170개" "
평점 4 - 별로예요. 768개 이용 후기 중 192개" "
평점 2 - 너무 별로예요. 768개 이용 후기 중 217개" "

5.4/10

청결 상태

6.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

4.8/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

2/10 - 너무 별로예요

SIMPAC INC

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 4박 숙박함
답변 제공: Manager 님, 2020년 9월 4일
We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Glenn

좋아요: 청결 상태
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Stephanie

가족 여행
좋아요: 직원 및 서비스
Hallways and rooms smelled of smoke. Doors from outside coming onto property are opened at all times and not secure/locked or have keyed access Anyone can just walk in.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Stephanie, We appreciate your feedback and will address your concerns with our team to ensure a comfortable and secure environment for all our guests. Your safety and satisfaction are our top priorities, and we thank you for bringing this to our attention.

2/10 - 너무 별로예요

Sara

The exterior was extremely noisy and busy. I spent a total of 4 minutes in the room before I declined to stay and requested a refund. The room was unclean, stains on the mirror and walls of the bathroom, paint chips on every wall and door in addition to being able to hear all of the noise from the exterior. After being assured I’d be refunded the facility went back on that request and neither I or Expedia could get adequate customer service. I’m a traveling professional who runs a small business and I’ve never had this problem before. The poor customer service was just as concerning as the state of the property and room. It is not as advertised from the second you arrive sadly.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Sara, We apologize for the inconvenience you encountered during your recent stay. We strive to provide a comfortable environment for all our guests and regret that your expectations were not met. Your feedback will be shared with the appropriate teams for further review. We encourage you to reach out to our management team directly to address any outstanding concerns. Thank you for sharing your experience with us.

4/10 - 별로예요

Madylan

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room smelled strongly of marijuana and some of the furniture was stained
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Madylan, We apologize for any inconvenience caused during your stay. We value all guest feedback and will address this matter with our team to ensure a pleasant experience for all future guests.

2/10 - 너무 별로예요

Bridget

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Never ever again
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Bridget, We're sorry to hear you won't be returning. Please feel free to reach out to our management team to discuss your concerns further.

4/10 - 별로예요

Teresa

가족 여행
별로예요: 숙박 시설 상태 및 시설
Key cards did not work well. It was noisy because of the pool. Facilities need to be updated. The breakfast was minimal.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Teresa, We appreciate your feedback regarding the key cards, noise level, facilities, and breakfast. Should you wish to discuss your experience further, please do not hesitate to reach out to our management team for assistance and clarification.

8/10 - 좋아요

khrystal

좋아요: 청결 상태
별로예요: 직원 및 서비스
2024년 2월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello khrystal, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Leonardo

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can't believe how disgustingly filthy and unsafe this place turned out to be!
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Leonardo, We apologize for any inconvenience caused during your stay. Your feedback is appreciated and will be shared with our team for their review and improvement. Please contact management directly to further discuss your concerns.

8/10 - 좋아요

Brad

출장 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast left a lot to be desired. The pool area was way too cold.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Brad, We appreciate your feedback and apologize for any disappointment you experienced. Your comments will be shared with our team for review. Please do not hesitate to contact our management team directly with further details to assist in addressing your concerns.

4/10 - 별로예요

Nicole

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
There are multiple doors around the hotel where you can go inside to access your room none of them lock or require a key card to get in anyone could just walk in. At the pool someone noticeably on drugs came and danced with a rug and then covered up with it in front of the bathroom. Beds are extremely hard.
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 6일
Hello Nicole, We appreciate you sharing your feedback with us. We encourage guests to report any concerns promptly to our staff for immediate assistance. The safety and security of our guests is a top priority, and we will address the door access points accordingly. We regret to hear that your experience at the pool did not meet your expectations and will look into improving our poolside supervision. Thank you for bringing these issues to our attention.

8/10 - 좋아요

Judith

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Judith, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Erlante

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying there every time I go to Ohio so it’s been pretty nice.
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello Erlante,Thank you for being a loyal guest and choosing our hotel during your visits to Ohio. We're delighted to hear that you have consistently enjoyed your stay with us. It's always a pleasure to provide a comfortable and pleasant experience for our guests. We look forward to welcoming you back on your next trip to Ohio!

2/10 - 너무 별로예요

jaime

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Do not Stay here!! People live here. Smells like a bar. The room was disgusting had blood stained shower curtains and tub. Domestic disputes in the hallway and rooms. Honestly would doubt if a prostitution ring isn't going on.
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 31일
Hello jaime, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience or discomfort you may have experienced during your stay. We take all guest concerns seriously and have shared your comments with our management team for review. We strive to provide a safe and pleasant environment for all our guests and will address any issues accordingly.

4/10 - 별로예요

Brady

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Pick a place with rooms that opens onto I-70
If you want a quiet place, this is not your spot. The rooms all open onto this cavernous space that gathers up all the chaos of the other guests’ nonsense and misery and pipes it into your room
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Brady, We apologize for any inconvenience experienced during your stay. We strive to create a comfortable environment for all our guests. We encourage you to reach out to our management team directly to discuss your concerns in further detail.

10/10 - 훌륭해요

Nichole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 16일
Hello Nichole,We're thrilled to hear that you had a fantastic experience during your stay with us! We sincerely appreciate your support and hope to welcome you back for another unforgettable stay in the future.

8/10 - 좋아요

Dawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Dawn,Thank you for choosing our hotel for your recent stay. We value your business and appreciate your time in sharing your experience. Should you have any further comments or concerns, please do not hesitate to reach out to us directly. We are always striving to improve and provide the best service possible.

10/10 - 훌륭해요

Chad Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For the price I paid I am incredibly impressed with what I received as my room very clean, very comfortable looking and right near where I need to be the front desk staff was exemplary, and I couldn’t be happier
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 19일
Hello Chad Michael,Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you found your room to be clean, enjoyable, and conveniently located. Our front desk staff takes pride in providing exemplary service, and we are thrilled that they exceeded your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

Kimberly

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 31일
Hello Kimberly,We are thrilled to hear that you had a wonderful stay at our hotel. It was our pleasure to have you as our guest. If you have any additional feedback or comments, we encourage you to reach out to us directly. We hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Clean and Updated Room
This room was quite good. Clean, very comfortable bed, bathroom pretty nice. Looked like brand new faucet and shower head. Cable was good, big tv. Bible in the room a plus.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Harold,Thank you for choosing our hotel for your recent stay. We're thrilled to hear that you found your room to be clean and comfortable. Our team takes pride in maintaining our facilities to ensure a pleasant stay for all our guests. We appreciate your feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Hayley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot tub and pool are amazing. This is my 2nd time here and will continue coming back.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Hayley,Thank you for continuing to choose our hotel for your stays. We're thrilled to hear that you enjoyed our hot tub and pool facilities. We appreciate your loyalty and look forward to welcoming you back for many more memorable experiences in the future.

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, facility clean
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 5일
Hello Kimberly,Thank you for your positive feedback regarding our staff and the cleanliness of our facility. We are delighted to hear that you had a pleasant experience during your stay. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Hayley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the atmosphere and the pool and hot tub!
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Hayley,Thank you so much for your feedback! We're delighted to hear that you enjoyed the atmosphere and had a great time at our pool and hot tub. We strive to create a relaxing and enjoyable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future.

10/10 - 훌륭해요

Bezawit

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Great
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Bezawit,to hear that you had the opportunity to stay with us. We appreciate you taking the time to share your experience and feedback. If there's anything specific you would like to discuss or any further details you would like to provide, please contact our management team directly. We value your input and always strive to improve our guests' satisfaction.

10/10 - 훌륭해요

Martha

좋아요: 청결 상태
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Martha,Thank you for rating your stay with us! We truly appreciate your positive review and are delighted to hear that you had a great experience. We hope to welcome you back soon!

10/10 - 훌륭해요

Tammy

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Tammy,Thank you for rating our hotel with 8 out of 6! We appreciate your positive rating and are glad that you had a great experience during your stay. Should you have any feedback or suggestions, please feel free to reach out to us directly so we can continue to improve our services. We hope to welcome you back soon!

6/10 - 괜찮아요

Darlene

반려동물 동반 여행, 가족 여행
별로예요: 숙박 시설 상태 및 시설
The 2 doors to get into the building was broken, the lock on the room door was broken. 2 light bulbs were burnt out. Hair drier started smoking and making a trouble noise then stopped working. A very loud noise from the room above ours. Breakfast was good with coffee and waffles.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 19일
Hello Darlene,Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience you may have encountered with the doors, lock, light bulbs, hairdryer, and noise disturbance from the room above. We appreciate your positive comments regarding breakfast. We value your feedback and will strive to improve our facilities and services for future guests.

4/10 - 별로예요

Regulo

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Overpriced
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 11일
Hello Regulo,Thank you for sharing your feedback regarding the pricing of our hotel. We strive to provide a value-driven experience for our guests. We appreciate your input and will take it into consideration for future improvements. Should you have any further concerns, we encourage you to reach out to our management team.

2/10 - 너무 별로예요

Remona

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Worker was nice. Had to move out and they refunded me my money without problems.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Remona,We're glad to hear that our staff provided you with excellent service during your stay. We apologize for any inconveniences that led to your need to move out, but we're pleased that you were able to receive a refund without any difficulties. Thank you for sharing your feedback with us.

2/10 - 너무 별로예요

Dondo

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 22일
Hello Dondo,Thank you for choosing our hotel for your stay. We value your feedback and we strive to provide an excellent experience for our guests. If you would like to share any specific feedback about your stay, we encourage you to reach out to us directly so we can address any issues you may have had. We appreciate your rating and hope to have the opportunity to serve you again in the future.

2/10 - 너무 별로예요

RoseAnn

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lobby and pool area were probably the cleanest places of the hotel. When i turned the heat on it blew a nasty smoke/dust in the air and smelled like it wouldve caught fire if left on. I had a king room with a pull out couch. The pull put mattress had what looked like dried puke on it. There were no blankets or sheets for the pullout bed. The front office wouldnt supply anything but clean towels. The water came out rusty brown in the tub. They allowed us to switch rooms at 2 AM to a double bed room across the hall. I was in 148 and was moved to 149. The fire alarm had no batteries in it and beeped all night. I was too tired to even say anything at that point. I am very disappointed and will never get a room at that hotel again!
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello RoseAnn, We apologize for the inconvenience you experienced during your stay. This is not the quality of service we strive to provide. Your feedback will be passed on to the appropriate team members for immediate attention. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Emily

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great options for dinning, many restaurants near the hotel, nice pool and hot tub on site. Many stores nearby. Room was very clean.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Emily,Thank you for your kind feedback! We're delighted to hear that you enjoyed our convenient location with plenty of dining options nearby, as well as our clean rooms and on-site pool and hot tub. We hope to welcome you back soon!

6/10 - 괜찮아요

Kathy

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
The owner is trying to update. Our room was new and nice. Property itself needs lots of work.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 19일
Hello Kathy, We appreciate your feedback and are glad to hear that you found your room new and nice. We apologize for any inconvenience caused by the property needing work and assure you that we are working on improvements. Thank you for bringing this to our attention.

10/10 - 훌륭해요

brandy

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello brandy,Thank you for taking the time to provide your feedback. We are delighted to hear that you had a great experience during your stay with us. We strive to provide excellent service and ensure our guests have a comfortable and enjoyable stay. We appreciate your positive comments and hope to welcome you back in the future.

2/10 - 너무 별로예요

Todd

출장 여행
별로예요: 직원 및 서비스
paid for nothing
I was charged for the room and then assessed a penalty, not very friendly of your establishment when I have stayed in the past. You will lose me as a customer in the future if this is not fixed.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Todd ,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

6/10 - 괜찮아요

Robert

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 16일
Hello Robert, Thank you for your review. We apologize for any inconvenience you experienced during your stay and appreciate your feedback. We will strive to improve our services to ensure a better experience for our guests in the future.

8/10 - 좋아요

cyrus

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 15일
Hello cyrus,Thank you for the excellent rating! We are delighted to hear that you had a wonderful stay at our hotel. We look forward to welcoming you back soon!

4/10 - 별로예요

실제 이용하신 고객

가족 여행
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Dear Guest,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

2/10 - 너무 별로예요

Christeen

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Came for my Aunts funeral. Drove from Wisconsin to Ohio. First there was garbage outside where you first come in..looked like some one vomited. Checked in, changed and went to the visitations. We had room 108 since it had a little sitting area in the "courtyard" from our patio door. Before I left I looked out the patio door to see beer cans and garbage. When we left to the funeral home, nobody was at the front desk. So I called once we were going out to dinner to request it be cleaned up. We want to have a couple adult drinks sitting out there and talking. BUT NOTHING!! Ceiling tiles discolored from water damaged. in the hallway it looked like some one had a bag of garbage that leaked and was dragged. No uniforms on the employees so you had no idea who was employee or a guest. Spoke to the person when I checked out and wasn't given a receipt like I ask due to printer issues. Still waiting to get my receipt. DISAPPOINTED!!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Christeen,Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.

4/10 - 별로예요

Holly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
desk clerk was very helpful in trying to find me a room without broken windows or window that did not lock. outside doors were not locked. room itself was clean. halls etc not so much
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Holly,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests� expectations. We hope you will give us a chance to redeem ourselves in the future.

6/10 - 괜찮아요

louise

가족 여행
별로예요: 숙박 시설 상태 및 시설
It was in a bad spot and a lot of street walkers were there late in the day and hang around the parking lot,
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello louise,We appreciate that you've taken the time to share with us regarding our parking. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

10/10 - 훌륭해요

scott

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Always the Best place to stay
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hi Scott,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 - 훌륭해요

mary beth

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
We have been to this property a few times. We do not use the amenities (even breakfast). So I cannot say anything of those items. My room was clean and the bed was comfortable. The family that owns it takes pride in all the new updates! It is a work in progress
답변 제공: Manager 님, 2023년 9월 18일
Hello mary beth,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed as well as our breakfast. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

8/10 - 좋아요

Rhonda

2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Rhonda,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

April

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 18일
Hello April,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

4/10 - 별로예요

Ruth

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 10일
Hello Ruth,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

8/10 - 좋아요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was good for price
2023년 8월에 8박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello john,Guest satisfaction is our number one objective so we really appreciate the input regarding our price. Your voice is very valuable to us and we hope you will return on your next travels.

8/10 - 좋아요

Terry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 27일
Hello Terry,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - 너무 별로예요

John

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lot of drug activity sheets with stains
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 1일
Hello John, Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

10/10 - 훌륭해요

Demarje

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was good and clean
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hi Demarje,Thank you for your review! I’m glad you find our cleanliness pleasing. We appreciate your patronage and are delighted to be your hotel of choice.