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서버번 스튜디오 데이턴-WP AFB 여행 후기

2 out of 5
서버번 스튜디오 데이턴-WP AFB
3845 Germany Ln, Fairborn, OH

이용 후기

5.6
평점 10 - 훌륭해요. 99개 이용 후기 중 12개" "
평점 8 - 좋아요. 99개 이용 후기 중 23개" "
평점 6 - 괜찮아요. 99개 이용 후기 중 18개" "
평점 4 - 별로예요. 99개 이용 후기 중 22개" "
평점 2 - 너무 별로예요. 99개 이용 후기 중 24개" "

5.8/10

청결 상태

6.6/10

직원 및 서비스

4.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.0/10

친환경

이용 후기

10/10 - 훌륭해요

Carl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

4/10 - 별로예요

Suneelkumar

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a non-smoking room but there was a smell of smoke all time, couldn't sleep properly and Bed light was also not working room is dark not comfortable.
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Sarah

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Alena

좋아요: 편의 시설/서비스
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Debra

별로예요: 청결 상태, 직원 및 서비스
Expedia charged my credit card and Suburban charged my credit card. I was double billed.
2023년 11월에 1박 숙박함
답변 제공: Lizz 님, 2023년 12월 4일
We will look into this right away.

4/10 - 별로예요

Jonathan

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is in dire need of maintenance and repairs, hall ways were filthy and smelled like pot, and lots of vagrants wondering around the parking lot.
2023년 8월에 2박 숙박함
답변 제공: lizz 님, 2023년 12월 4일
Thank you for staying with us. We are excited to say our renovation is complete.

2/10 - 너무 별로예요

James

별로예요: 편의 시설/서비스
Didnt stay when i got tgere the office was closed and no way to check in
2023년 9월에 2박 숙박함
답변 제공: lizz 님, 2023년 10월 9일
We are so sorry to hear that. Our office does close at 10p. We have an after hours staff. Were you unable to reach them?

8/10 - 좋아요

James

좋아요: 청결 상태, 편의 시설/서비스
Nice and quiet
2023년 9월에 2박 숙박함
답변 제공: lizz 님, 2023년 10월 9일
Thank you very much for your review.

4/10 - 별로예요

Anthony

Dingy, filthy, needs complete renovation
2023년 9월에 2박 숙박함
답변 제공: lizz 님, 2023년 10월 9일
We are in the process of renovating we are excited to see the results.

4/10 - 별로예요

Alexis

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Door lock hardly latch, i have to lift the door up to make it latch. Place smells bad. Next door has dig that barks loudly. Hallway floor is filthy.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Cherie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was very simpile, it was clean, towel were great. Nothing in the kitchen drawers, need tv guide on paper or a welcome packet in the room to let you know what is around like... restaurants to activities.
2023년 9월에 1박 숙박함

4/10 - 별로예요

MaryJane

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not so great
No amenities in room except a bar of soap. No utensils, paper products, coffee, etc. When I asked, the excuse was “Since Covid we don’t stock anything…”. Not even a wrapped drinking cup. Nor a television remote. Ugh. Very disappointing.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Alejandro ilario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Lizz GM 님, 2023년 8월 31일
Thank you so much for your review!

2/10 - 너무 별로예요

David

별로예요: 청결 상태
2023년 7월에 2박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
Sorry you did not enjoy your stay. Hope you will check us out after renovations.

6/10 - 괜찮아요

Jack

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Bathroom was filthy. Toilet seat also broken and taped together.
2023년 7월에 1박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
I am very sorry to hear this. In the future please let the desk know right away and we will take care of it.

8/10 - 좋아요

Yuriko

2023년 7월에 1박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
Thank you for reviewing Suburban. Hope to see you again.

10/10 - 훌륭해요

Jacob

2023년 5월에 2박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
Thank you for staying at Suburban we hope to see you again.

2/10 - 너무 별로예요

Patrick

2023년 5월에 1박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
Sorry to hear you did not enjoy your stay. All feedback is useful. Thank you

4/10 - 별로예요

SHERRY

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 6박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
Sorry to see you did not enjoy your stay. We hope after renovations you will give us another shot.

2/10 - 너무 별로예요

Christopher

2023년 5월에 3박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
We see you did not enjoy your stay and are sorry to see this. We are renovating and hope you check us out when completed.

2/10 - 너무 별로예요

Vebul

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 5월에 1박 숙박함

2/10 - 너무 별로예요

Dawn

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I did not like anything about the property.
2023년 3월에 6박 숙박함
답변 제공: lizz 님, 2023년 5월 4일
We are very sorry to hear that. Our kitchens can be a great benefit to people traveling long term or even a few nights. We hope we can serve you better in the future.

10/10 - 훌륭해요

Michelle

2023년 3월에 2박 숙박함
답변 제공: lizz 님, 2023년 5월 4일
Thank you so much for your great review.

10/10 - 훌륭해요

Ruth Miller

답변 제공: lizz 님, 2023년 8월 15일
Thank you for staying with us!

4/10 - 별로예요

Candace

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We arrived to a room that had not been cleaned from the previous occupant. We were told they had no other room available for us. They made no offer to clean the room or to find us another place to stay.
2022년 10월에 1박 숙박함

6/10 - 괜찮아요

LUIS

2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Williette

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When we checked in a room it was smelly and look like someone has slept in the bed. I went to the staff and told them about the condition they put us in another room which was larger when we got there the bed was unmade and they had a bottle of wine on the table. It was not clean. The cleaning person apologized and I helped her clean and make the bed. I would never stay in this place again. The coffee machine wasn't working the door that you have to come in, you can't use your key. When we checked out at 8:30am on Sunday 9th there was no one at the front desk. I had to pick up the phone and let them know that we were leaving. I have never experienced nothing like this in my life. Before I left I sanitize and clean the room.
2022년 10월에 2박 숙박함
답변 제공: lizz 님, 2023년 8월 15일
Agreed this sounds horrible. We are so sorry.

4/10 - 별로예요

Esther

2022년 10월에 2박 숙박함

2/10 - 너무 별로예요

Kathleen

2022년 9월에 2박 숙박함

4/10 - 별로예요

Brian

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was friendly and helpful. The halls and elevator reeked of pot smoke. Horrible. We left early because of it.
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Eric 님, Lewis Center

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quite possibly the worst hotel I’ve ever stayed in.
2022년 9월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
0/5 stars, expect bedbugs, bring a blacklight
Absolutely abysmal stay. I came to the hotel, which smelled distinctly like a smoker's house best way I can describe, and was given a key to my first room. I go in to the first one to find the bed hadn't been washed, strange stains and the bathroom was a mess. I go to get my changed out for a new room. The second time I had taken a picture of it below as it was similarly absolutely messed up, with the added bonus of wet towels on the bathroom floor and strange stain / smell. By third time I had gotten a room that at least didn't look completely god awful, but there was still the smell and it was kind of a scary area to be quite honest. I wouldn't recommend this place to anyone, if I didn't have to stay up there for the week of work I sure as hell would've took off day one. 0/5 stars absolutely abysmal
2022년 9월에 5박 숙박함

6/10 - 괜찮아요

Stacia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Staff was very friendly. The sheets and towels had lots of stains and the bed side light didnt work. Otherwise ok
2022년 9월에 1박 숙박함

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice staff, but very loud at night. Music blaring. Can't be the price, but very dirty.
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

Kim

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Horrible service, room smelled like wet dog, fire alarm went off. Overall bad experience. We ended up going to another hotel.
2022년 9월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Avoid this hotel
No toilet paper in the toilet, lights switches were broken, weird smells In the halls. Avoid.
2022년 8월에 1박 숙박함
답변 제공: lizz 님, 2022년 8월 30일
I'm very sorry I will be looking into this. Not sure how that happened but I do apologize.

2/10 - 너무 별로예요

Madeleine

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Filthy. Would never stay here.
2022년 8월에 3박 숙박함

4/10 - 별로예요

Alexander

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room smelled like smoke, was dirty, left over wash cloth from previous people staying in room on the shower curtain rod, bed sheet had a stain on it, AC unit had candy stuffed inside, the hallway stunk of smoke. Don’t recommend staying here to anyone.
2022년 7월에 1박 숙박함
답변 제공: lizz 님, 2022년 8월 2일
We are very sorry to hear that you were not happy with your stay. I will be looking into this and handling it. Thank you.

2/10 - 너무 별로예요

Madonna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing
2022년 7월에 1박 숙박함

2/10 - 너무 별로예요

Andrey

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Do not stay
This property is not livable. We spent there 1 h, got bitten by some bugs and had to run from this hotel. In addition, the toilet was dirty, the bed did not have any headboard, a nightstand was missing on one side of the bed, internet could not be located by iPhone nor MacBook. The hotel agreed to refund the payment.
2022년 7월에 4박 숙박함

2/10 - 너무 별로예요

Elesha

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Definitely didn’t look like the website. Got a contact buzz from marijuana just walking in the doors, room was dirty, stains on walls, no soap, no shampoo and only 1 towel, couldn’t get clean towels cause they didn’t have any. Ice machine was out of order and garbage bags were left outside by every entrance. I cleaned the room immediately upon arrival because it was dirty, good thing I brought my own cleaning supplies because the housekeeping only comes around once a week! I guess the saying “ You get what you pay for” is right. We did meet a great couple that were making food for people in the parking lot, they were extremely friendly and the smoked meats were amazing! Other than that it was a total disappointment. Do yourself a favor, pay the extra money for a different hotel
2022년 7월에 4박 숙박함

6/10 - 괜찮아요

Roberto

아이를 동반한 가족 여행
별로예요: 청결 상태
The carpet is filthy and the walls in the bathroom too. Everything feels like it has just the minimum maintenance just to barely work.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Raymona

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beware!
Absolutely horrible. We checked in about 1030p. There was no toilet tissue in the room. When we asked for toilet tissue and towels the front desk man asked us " is this a necessity?" We replied YES! There were cigarette burns in the comforter. Carpet and toilet were notably dirty. We had to purchase lysol and clean the room. When we checked out we asked for a receipt and again encountered resistance from the staff. What in the hell are yall doing down there. Worst hotel and service ever. We will never stay here again.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Ronald

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
2022년 4월에 2박 숙박함

4/10 - 별로예요

Crystal

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
-overwhelming smell of cigarette smoke -one towel and one wash cloths (stained) for 3 nights -bed and pillows worn out and uncomfortable -brown sludge in freezer -no light bulb in one lamp Overall in much need of updating
2022년 3월에 3박 숙박함

4/10 - 별로예요

Cheryl

단체 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Choose elsewhere to stay
This hotel is basically a low-income apartment building. We arrived at just after 10pm. The door to the lobby was locked and the metal barrier was down at the check-in desk with no one present. Our handicapped room we reserved had been given away, though we had reserved it for 3 days. The next room we were given had people in it already. The 3rd room was larger, but one bed had hair and crumbs on the sheets and different hair on the blankets. The other was clean. A poopy washcloth was in the drawer. The 'fully-equipped" kitchen had absolutely nothing and the front desk, again locked, said we could get nothing until 9am, but our conference began at 8:30. The coffee pots in the lobby had been stolen. Several people were walking around in their pjs or bare-chested. There is no breakfast. One of the chairs was missing from our room and the hairdryer did not work. No shampoo or lotion or tissues in the room. The Waffle House across the street had been shot up the day before we arrived and our third night, 3 police cars were there for a domestic violence case. The barrier at the front desk opens and closes whenever they arrive, not at regular hours, and not at 9am. Since there was only one pillow for each queen bed, I asked for another. They only had one but no pillowcases so they gave me a sheet to wrap it in, but it had blood stains on it. Choose somewhere else to stay if you can.
2022년 3월에 3박 숙박함

10/10 - 훌륭해요

Vuththa

2022년 2월에 1박 숙박함

8/10 - 좋아요

David

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My first impression was that the room was very clean. However, someone else I work with noted that the toilet was not clean. I did see quite a bit of animal feces and urine in the snow on both sides of the front entrance. I arrived at 7:15 am and the doors were locked and a barrier pulled down at the front door. I would have thought this would be a busy time for checkout and arrival of the cleaning staff. Not to mention "breakfast." I could hear the TV was on in the lobby and there was a pot of coffee on the burner, but the impression I got was that these had been left on all night. Another guest commented on how "large" the room was compared to the one she was staying in. Had been in a room at a different hotel the night before with 50 percent more floor space, for approximately the same price. If this was a large room, not interested in seeing the rest.
2022년 2월에 1박 숙박함

8/10 - 좋아요

Diana

좋아요: 청결 상태, 직원 및 서비스
2022년 1월에 2박 숙박함
답변 제공: lizz 님, 2022년 2월 4일
Thank you for staying with us.

2/10 - 너무 별로예요

Tiana

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 5박 숙박함
답변 제공: lizz 님, 2022년 2월 4일
I'm very sorry to hear that you did not enjoy your stay here.