This was the absolute worst hotel that we have ever stayed in. No heat, no hot water, broken elevator (including "Lobby/Main" button broken off completely and having to stick your pointer finger inside the panel to manually push the button), TV in room broken, toilet seat broken, cockroaches in the hallway, blood on sheets that were not replaced with fresh ones when complaint was formally made at front desk. Hotel refused to give refund, and after several phone calls with Expedia finally reimbursed one night out of four (keep in mind that there was no heat, and the water in the entire hotel was ice cold due to boiler being broken). We were there due to a group event and could not leave otherwise of course we would have left. The hotel manager seems to think that because we tolerated the third world type conditions that we were okay with it, rather than being stuck in the middle of nowhere and being committed to group events that prevented leaving that area all together. I would absolutely never stay in this hotel again under any circumstances. It is in total disrepair and without hot water for days on end consider the sanitation problems the hotel deems acceptable (i.e. kitchen and laundry room facilities). This hotel didn't have the decency to give us a refund. Sad.