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웰컴호텔 바이 ITC 호텔스, 드와르카, 뉴델리 여행 후기

5 out of 5
웰컴호텔 바이 ITC 호텔스, 드와르카, 뉴델리
Plot no 3, Sector 10, District Center, Dwarka, New Delhi, Delhi N.C.R

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 1000개 이용 후기 중 357개" "
평점 8 - 좋아요. 1000개 이용 후기 중 293개" "
평점 6 - 괜찮아요. 1000개 이용 후기 중 147개" "
평점 4 - 별로예요. 1000개 이용 후기 중 100개" "
평점 2 - 너무 별로예요. 1000개 이용 후기 중 103개" "

8.2/10

청결 상태

7.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

BYUNGRYUL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음에 또 묶을 것임
체크인 때 편안하게 쉬고 기다리는 가운데 핵지고 오는 서비스가 좋았음. 방은 편안하고 안락했음. bathroom도 넓고 시설이 잘 되어있어서 편리했음. 공항셔틀서비스가 좋았으며. 단지 한가지 주변에 이용할 수 있는 것들이 부족했음.
2019년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2019년 4월 22일
Dear Guest, Your wonderful review of WelcomHotel Dwarka is much appreciated and thank you for noticing our team's special touches throughout the hotel. Glad to read that we could orchestrate a comfortable experience for you. We look forward to the pleasure of having you stay with us again. Yours sincerely, Nishant Negi General Manager

6/10 - 괜찮아요

실제 이용하신 고객

2019년 1월에 2박 숙박함
답변 제공: Nishant Negi 님, 2019년 1월 29일
Dear Guest, I would like to take this opportunity to thank you for choosing to stay at WelcomHotel Dwarka and for your feedback. It is a concern to know that your stay at our hotel was not up to the quality that we strive to offer at all times. We have made a note of your important feedback on the shower curtains and the décor aspects highlighted by you. Request you to kindly give us an opportunity to "make amends" and re-establish credibility with you. While, we do regret the experience you had, rest assured that we are looking into the cause of this experience. I am sanguine that you shall note the difference on your next visit. We hope to be able to match up to your expectations in the future. Yours sincerely, Nishant Negi General Manager

6/10 - 괜찮아요

웨인 님, 서울

좋아요: 객실의 편안함
Welcomhotel
호텔은 대략적으로 무난하였다, 위주, 시설등 무난무난.. 하지만, 위생적으로 좀 별로이고... 몸이 아직 간지러움 케틀이 고장나서 가져달라고 이야기 했지만(져녁8시에), 새벽 3시에 하우스키핑에서 메모받고 '필요한거 없냐며" 잠을 깨우심.
2017년 12월에 2박 숙박함
Greetings from WelcomHotel Dwarka!! At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. I have taken note of your feedback regarding kettle and sincerely apologize for the dissonance faced. I really appreciate the valuable time taken by you to put down all the feedback, and would like to assure you that we have briefed all concerned departments to take necessary corrective action and to ensure that such guest dissonance does not re -occur in future. We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

10/10 - 훌륭해요

Sohyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean comfortable spacious hotel
I looooved this hotel. Definitely 5 star and very well maintained comfortable hotel it is. The facilities looked a bit aged but very clean and spacious. The swimming pool was also nice.
2017년 10월에 1박 숙박함
'Greetings from WelcomHotel Dwarka' At the outset, I would like to take this opportunity to thank-you for choosing to stay at 'WelcomHotel Dwarka'. We are delighted to note that you have appreciated the services of our Hotel and the hospitality displayed by our Associates. Your feedback is greatly appreciated and would most certainly help us in our "Quest for Quality". We assure you our best services and look forward to the pleasure of welcoming you back to 'WelcomHotel Dwarka'. With best regards, Rishiraj Singh General Manager

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

Ankit

가족 여행
좋아요: 직원 및 서비스
Food is great, one of the best we had in Delhi hotel.
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Naveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Rashmi

가족 여행
좋아요: 숙박 시설 상태 및 시설
Translucent bathroom walls are the biggest disappointment. I was unable to control the room thermostat, it was extremely cold and got me sick. Dispite calling several times and fixing (so called) the issue room was freezing, finally I had to turn off the thermostat. No room for hanging clothes, such a tiny closet at the entrance of the room which I couldn’t use properly for my clothes. Phone are collecting dust, I had to clean it before use. Table was also dirty. After taking shower, water was everywhere, drain system is bad (I had personally complained about this).
2024년 5월에 2박 숙박함

8/10 - 좋아요

Rajesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 4박 숙박함
답변 제공: Nishant Negi 님, 2024년 5월 18일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Pradeep

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Excellent
2024년 5월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 5월 18일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - 괜찮아요

abhinav

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
The check in process was very slow . Took 15 mins to check in when all the money was paid and everything . They were scanning the passports and took them forever. When we checked out at 3 am , the lobby was full of mosquito killing smoke . It was impossible to breath. They did not even put a sign or gave us mask . Apart from these stay was fine
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 5월 18일
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Aniruddha

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good property, good food, quick room service, excellent ambiance.
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 5월 18일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Roshni

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful & respectful of the needs. The only issue was their updating of menu pricing as they recently changed their pricing on food & alcohol but haven’t updated their online menu.
2024년 4월에 2박 숙박함
답변 제공: Nishant Negi 님, 2024년 5월 18일
Dear Guest,Greetings from Welcomhotel Dwarka !At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Sylvain

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean and convenient only for one night in transit
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 16일
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

2/10 - 너무 별로예요

abhisar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 16일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Manjeet Singh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hi
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 16일
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Ankita

2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 5월 18일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Sakshi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good stay
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 12일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Sundeep

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing service. Would definitely recommend.
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 12일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - 괜찮아요

Rahul

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Overall experience was good in this property nd this was my second time in welcome dwarka but one thing we dont like that is there was a door next to our room nd there was lot of noise coming from there nd other thing is there was no mirror in the room
2024년 3월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 12일
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 - 너무 별로예요

Kiranveer Kaur

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 16일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 - 너무 별로예요

Ashok 님, Redmond

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel did not return the deposit. Did not explain why they failed to refund the money they put on hold.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Senthil Murugan

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Like tha Ambience and Polite staff, The Food prices are too high.
2024년 3월에 3박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Monika

2024년 3월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 4월 12일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Monika

좋아요: 편의 시설/서비스
Best wel slechte roomservice. Ook bij de receptie niet heel vriendelijke vrouw Sonia. Verder wel prima hotel als je online geboekt heb prijzen zijn lager dan bij de hotel
2024년 3월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Shiju

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - 괜찮아요

Jason

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The hotel is not close to anything viable such as dining or nightlife. This is important because the hotel itself does not contain any nightlife whatsoever. They have a main dining room and another restaurant with similar food, but no stand alone bar or lounge area. Guests are not able to drink outside the dining area or anywhere within the common area, or bring your own alcohol that’s bought from outside. There is ongoing construction which can make noise and become a nuisance especially with only one set of elevator banks. The rooms are nice and cozy, pretty updated. Staff was nice and accommodating and food was good as well.
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Khushdeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Vasudevan 님, Holly Springs

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The remote control for the TV had dust covered all over. I understand this is Delhi, you have a lot to complaint about dust and pollution in general, but these small details matter.
2024년 3월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Kabeer

좋아요: 직원 및 서비스
2024년 2월에 3박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Shiv

가족 여행
좋아요: 숙박 시설 상태 및 시설
Positives: - Very good rooms - Close to metro station (walkable distance) - Good location Negatives: - Expedia (and other websites) wrongly mention the distance from Terminal 3 as 3.5 km. That may be as crow flies. Actual distance is about 30-minute drive. - Check in takes ~half hour. Reception staff has attitude issues.
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

4/10 - 별로예요

Katsutoshi

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
ホテル内が常に大規模工事中で昼間は常に音がうるさかった。値段に見合っていないような気がする
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Aatish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a nice stay. Thanku.
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Narinder

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
it was quiet at night to sleep.
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

sarabjeet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

6/10 - 괜찮아요

Shantanu

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Food could so be better and choice of entertainment
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Brij

가족 여행
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Duane 님, Houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is the best everything was perfect I don’t need to explain one thing everything was PERFECT!!!
2024년 2월에 5박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 - 괜찮아요

Fey

출장 여행
별로예요: 편의 시설/서비스
Very old and warn out Booked superior room and got regular room when asked they told me the room is the same Qlty is very low and old
2024년 2월에 2박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

2/10 - 너무 별로예요

Martina

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of staff duty manager, she was very good, rest one guy one the receptionist position, he was very bad behaviour, he said you have to wait for room checking in , we wait very long time , he asking for extra money also I don't remember the name of this guy but he was available on desk side , I was looking for him during checkout other I will do the police case against him. His behaviour was very rude , but deputy manager she was very polite and friendly and helpful.
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very welcoming and helpful. Room was spacious (we got an upgrade) and the dining and breakfast was excellent
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our stay was really amazing. Great location. Good, friendly and helpful staff.
2024년 2월에 2박 숙박함
답변 제공: Nishant Negi 님, 2024년 2월 9일
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services and fine dining and accommodation.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff were very accommodating and we also received an upgrade on our room the two times we stayed
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Krishna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 2월 9일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

2/10 - 너무 별로예요

Niranjan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Poor infrastructure. Slow process. Dinning was ok.
2024년 2월에 3박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Thank you for your review and for bringing your concerns to our attention regarding the construction happening at our hotel. We genuinely apologize for the unpleasant experience you had during your stay with us.We understand that construction can be disruptive and unfortunately, we were in the midst of some necessary renovations during your visit.We would like to assure you that the renovations are being done to enhance our facilities and improve the overall guest experience. However, we understand that this does not excuse any inconvenience caused to you as our valued guest. Your feedback is valuable, and we will be taking it into serious consideration as we continue with our renovations to ensure a more enjoyable stay for all of our future guests.Once again, we are sincerely sorry for the inconvenience caused by the ongoing construction, and we appreciate your understanding and feedback. We hope that you will give us another opportunity to restore your faith in our services and provide you with a superior experience in the future.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Abhaya kumar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We enjoyed our stay
2024년 2월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스
Large hotel Slighty dated and tired in some of the public areas. Room was large and very clean Would stay here again, due to easy access to airport. Nothing of interest in the area, but choose because of access to airport. Staff helpful and courteous Personally i would rate as a 4 star, not 5.
2024년 1월에 2박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

10/10 - 훌륭해요

Aniket

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka By ITC Hotels!I would like to take this opportunity to thank you for choosing to stay with us and for your feedback.We look forward to welcoming you back on your next visit.Yours sincerely,Nishant NegiGeneral Manager

8/10 - 좋아요

Amandeep

좋아요: 청결 상태
2023년 11월에 5박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel By ITC Hotels, Dwarka!I would like to take this opportunity to thank you for choosing to stay at Welcomhotel By ITC Hotels, Dwarka and for your wonderful review. It is our endeavour to provide our guests with the highest levels of comfort and quality service to ensure a memorable experience.We are most delighted to know that you had a perfect experience and enjoyed the warm services.Welcomhotel By ITC Hotels, Dwarka looks forward to your continued visits.Yours sincerely,Nishant NegiGeneral Manager

6/10 - 괜찮아요

Quynh 님, Kent

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and good standard. Hotel employees are excellent except restaurant staff were not attentive. We had to ask multiple times in order to get spoon, folks and napkins for dinner.
2024년 1월에 1박 숙박함
답변 제공: Nishant Negi 님, 2024년 3월 26일
Dear Guest,Greetings from Welcomhotel Dwarka ! At the outset, I would like to take this opportunity to thank you for choosing to stay at Welcomhotel Dwarka, New Delhi and sharing your valuable feedback. I am indeed disappointed to know of your reported feedback.Without meaning to offer any excuses, I sincerely apologize for the inconvenience caused. Please be assured that the same has been viewed very earnestly and necessary administrative action has been initiated to address the same. We sincerely hope that you will treat this as one off incident and provide us with another opportunity to restore your confidence in us. My team and I stand committed to make sure that you experience the difference on your next visit. We value your patronage and look forward to the pleasure of welcoming you back to Welcomhotel Dwarka, New Delhi. Yours sincerely,Nishant NegiGeneral Manager