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“It was a classic accommodation situated in the heart of Eastbourne Pier. The relatively affordable price came with its fair share of advantages. Appearing to cater to a senior clientele, the overall atmosphere of the hotel was quiet and stable. However, the service from the staff was not exceptional. When I requested improvements regarding excessive noise from the neighboring guest, the staff responded with a rather closed-off attitude, stating, 'The law in this country allows for music to be...

“Didn’t have breakfast. Staff were very good but far too overworked for the size of the place and guests. The hotel felt like the marycelest ”

“Only downside was limited menu in the restaurants”

“The room i was initially booked into had not been cleaned when i arrived. I reported this and was met with excellent service and my room was upgraded at once to compensate. The hotel is well situated with best view of the sea ive experienced in all the hotels ive stayed at in Eastbourn. Standards were good for the price. Not really luxury but perfectly ok.”

“Service from all staff members was excellent. Quality of meals including breakfast could not be faulted.”

“We had room 17- a review of this room last September was awful. If accurate it has now been improved as it was comfortable and we had no issues with it. All staff were very good - friendly and efficient.Breakfast was excellent. Ample parking at front of property . Grassy area at back alongside the river with sitting area was very nice. Position of hotel is great with a short walk straight into Rye which is a lovely town with many places to eat - lovely old pubs and interesting buildings. Lamb...