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“We had a fantastic stay at Alzburg Resort and would happily come back! It’s a great place for a relaxing family getaway. We especially loved the pool, spa and sauna. The kids had a wonderful time too — the spa, tennis court and games room were definite favourites and kept them entertained throughout our stay. The rooms were clean and tidy, and one of the things we really appreciated was how every room opened out onto a lovely green space. There were also plenty of outdoor benches and seating...

“The welcome was warm and authentic and while our 2 bedroom cabin was compact in size it was clean, warm and suitable for our needs. The property was very quiet with views over the lake. A very affordable option for off mountain accomodation during the ski season. Would happily stay again.”

“Beautiful location and activities”

“Great, clean room.”

“No internet and no wifi, old buildings, lot of rules to follow.”

“Handy to town city. Good parking. Quiet.”

“The room was full of dust, clearly not cleaned or halfheartedly done. Toilet were dirty and no hand soap was available. Staff were nonchalant and one had severe attitude when I asked why did you need me to hand write my CC details when they were already used for the booking. And i showed it as requested. The building seemed more like a back packer. TV was old and no option for Netflix or other apps. I felt back in 2000. The heater could not be turned off it was unbearable. Sleeping was almost...

“Not given the door code, email was mean to give it but the space was blank. However the mobile number you can call from the front car park board is promptly answered. Previous guests do not always know how to clean dishes and this small room does not have a dishwasher, It would be good for the cleaner to check cleanliness of dishes and wash them again if not clean. It would be nice to have some coffee sachets - far too many tea bags and no coffee...... Otherwise it is a great place to stay,...

“Great spot, bed was very comfortable ”

“Beautiful mountain and lake view.”

“Good vibes Eddie was great customer service guy Decent spot Rate it”

“5 stars all the way. Stayed here a few times and will stay here again.”

“Just completed our annual snow trip to Buller. We stayed in a family room. Big room (for the snow) with breakfast included. Amazing location at the top of Bourke St. Proper ski in/out. And the Double cheseburger on their menu is legit! We'll definitely be coming back. ”

“Right on the ski field (can literally walk out door and you are there). But Hotel in less than optimal condition: cracks in some windows on main doors, tired condition generally, rooms about a 3* condition. Bathroom poor condition (bath did not even drain properly - bath maybe installed on an angle?). Quite expensive for its quality. Not sure the high premium for staying there is worthwhile.”

“Emma was a great manager. The property rooms and bathrooms were really tidy. We loved our stay and will be back for sure. It’s a nice spacious lodge with a big fireplace and a fantastic kitchen. Lovely to chat to other guests as well. ”