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"The check‑in process was very slow. Only one staff member was working, and although she was polite and friendly, the process took much longer than expected. She spent a lot of time explaining every detail, which made the wait even longer for guests in line. This definitely added to the overall check‑in delay."

"Clean room and convient shopping area"

"Convenient location. Clean and great staff. Garage elevator was being upgraded so hard to get bags to lobby "

"Buena ubicación "

"Favorite hotel to stay when visiting University of New Haven. Solid breakfast."

"Very welcoming to pets. "

"Staff were outstanding making the stay better than expected."

"Loved the nearby Italian restaurant where I had a lovely salad. Staff was pleasant. Water in the shower was dripping and it was dingy and looked dirty although it may have been cleaned. The linens seemed clean, probably the only redeeming quality. People were talking loudly in the hallways after midnight and I was near the ice machine which was noisy as well.. "

"Great staff"