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“I booked online with Hotels.com and when I arrived to check-in they told me that my room wouldn't be available and that it was being fumigated. They didn't offer me another room, they didn't offer me a refund, nor did they try to help me book another room somewhere else. I arrived around midnight and had to try and find alternate arrangements in the middle of then night (I am a female and was traveling alone). Totally unacceptable. They didn't even send me aessagd in advance to let me know.”

“We enjoyed our 2 week stay at the Amara suites, caterer's court. The apartment was very spacious and well furnished. It was centrally located for all sites in central Lagos, Ikoyi, Victoria Island and Lekki. The staff was very helpful and the check-in was smooth, starting with a complimentary airport pick-up. We felt secure in the compound with adequate security. It was a home away from home. The gym was well equipped . The only complaint is lack of towels cleaning tissues in the gym.”

“The hotel was nice, staff very friendly and helpful”

“Bad”

“My reservation payment didn't reflect on there platform, i have to make another payment for my reservation on the check in date ”

“Staff were very helpful, and food was good. The painting is old, and the hotel is not well maintained. Also, it's not private, as everyone walks in all the time.”