사모아의 비즈니스 호텔

“Enjoyed the stay as always”

“전반적으로 깔끔했으나 실외에 모기 등 벌레가 많아 고생은 했습니다. 직원 분들은 친절하고 객실 등은 깨끗했지만 물 제공이 처음 하루만 제공되어 당혹스러웠습니다. ”

“Excellent customer service by all. I stayed 5 nights here with my 80 & 84 year parents. The staff were very accommodating to their needs and treated them with the utmost respect. They were loving, caring and professional always greeting you with a smile. Front house staff right through to the back house, kitchen, cleaners were a joy to deal with. We highly recommend Insel to those visiting Samoa it will be your home away from home with Island feels. ”

“Booking was confirmed and it was closed on arrival. I need this looked at asap. Wasted time and petrol getting there.”

“Nice hotel near the beach is the only thing that is good. Inexperience staff with minimum English. Not happy with the lack of responsibility taken when checking in. Need to update their policies re-check in.”

“Beautiful spot. Thought it was a little over priced for what you got. ”

“Es war eine schreckliche Nacht, harte Betten, Kakerlaken im Zimmer, der Raum hat stark mufflig gerochen, Schimmel im Badezimmer, der Schwimmingpool hatte grünes Wasser zum Baden war der nicht geeignet. Das Frühstück war eine Katastrophe. Ich habe mit dem Manager gesprochen, der hat nur mit den Schultern gezuckt. Nie wieder in dieses Hotel, blos nicht Buchen das hat nur schöne Bilder, man wird voll getäuscht. It was an awful night, hard beds, cockroaches in the room, the space has strongly smelt...

“-10 out of 10!!!! The hotel was crap, no bar, no hot water, no staff at night, no fan.....the wall is broken, not worth the money at all. Should give me the refund!”