“Our Room toilet wasn't flushing when we checked in. After waiting about an hour, an engineer came to fix it, but it still didn't work.
Nearly two hours later, we were still waiting to use a working toilet and had to walk to the main reception to use their facilities, which defeats the purpose of paying AUD $450 for the night. Every time I asked for an update or to speak with the manager, I was told the duty manager is "busy." I eventually had to request a room change, knowing the the toilet...
“Our Room toilet wasn't flushing when we checked in. After waiting about an hour, an engineer came to fix it, but it still didn't work.
Nearly two hours later, we were still waiting to use a working toilet and had to walk to the main reception to use their facilities, which defeats the purpose of paying AUD $450 for the night. Every time I asked for an update or to speak with the manager, I was told the duty manager is "busy." I eventually had to request a room change, knowing the the toilet...
Elizabeth