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"Staff very friendly. Lovely cafe. Clean room. "

"It was Ok, staff were helpful, breakfast was the usual, the whole place needs some love, there was a puddle on the landing on our floor with water dripping through the ceiling. Our bathroom had cracked tiles etc. "

"Room was clean, price very reasonable for a 5* and so close to city centre. My only gripe was the noise level given the room location - I was close to the inner hotel area, 1002, and bar music & chatter was on until midnight, also the location felt like a thoroughfare, either the staff was vacuuming outside or people walked past talking loudly, etc. All ok and normal but I do think the room door needs to be soundproofed or a second door, after the bathroom, needs to be added to close off the bedroom part. It was not as relaxing as I was hoping it to be. Overall though, very nice hotel and I'd come back (asking for a different room location). "

"yes"

"Very nice hotel and convenient location…. Highly recommended for a family trip "

"The room was nice - but situated near the elevators which created noise all night."

"Everything was fantastic "

"Excellent hotel, great service and good breakfast "

"The room decor is old and needs updating, the furniture was hard and uncomfortable. The swimming pool photos looked luxurious but reality more like public swimming pool, the indoor hot tub was lukewarm. At check out (10am) there was a long queue and only 1 employee on duty, we waited 25 mins only to hand the keys and bath cards over (had asked if we needed to queue and was told yes, but in fact not really necessary). The beds were comfortable and the room was clean. We didn’t book breakfast because it was too expensive (€88 for our family per day)."