스위스의 럭셔리 호텔

“깨끗하고 편리한시설에 환상적인 호수뷰, 친철한서비스까지 유럽 어느호텔보다 최고였어요”

“객실이 청결하고 위치가 아주 좋았다 조식은 4성급 호텔에는 미달”

“직원들이 엄청 친절했어요 모던한 인테리어와 조용하고 높은 곳에서 보는 경치가 좋았어요 호텔의 전기소형차를 직접 타고 시내에 갈 수 있어서 좋았어요”

“The service is inconsistent. There were days when our room was cleaned and there was a day when it wasn't. The day when the room wan't cleaned created a lot of difficulty as we have to do multiple calls to ask for basic things like fresh towels and toilet paper. It made our last day preparing for the flight needlesly exhausting. The focus on the design without thinking about usability is absurd. Why is there a need for a bathtub in the middle of the bathroom while having a separate shower...