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"The food quality is too low staff overwhelmed lack of oversight management and total absence of senior management to handle situations and issues "

"Amenities of a 5 star hotel but quality control of a 4 star hotel (e.g. fridge not plugged in, chain to terrace nearly impossible to close, being given used napkins for breakfast). The pools are all great and we didn't expect to get free drinks and cake, which we appreciated. Staff mostly very friendly and welcoming, but one of the bar guys was questioning both me and my partner about our relationship/martial status and that made me uncomfortable. Food was fine, but generally didn't seem to have been salted. We went out for dinner in town and got better food there for a lot less money. Still we overall enjoyed the hotel and were grateful for the staff."

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"Bad service "

"Tout est parfait, propreté, accueil chaleureux, le cadre es magnifique, service au top"

"All staff was amazing!!"

"Ideal location in the heart of Tunis with all attractions within minutes of walk. Very friendly and helpful hotel employees. Spotless clean room and delicious omelette (and more) for breakfast! Thank you!!! "

"nice, staff were nice, food could have been better! "

"Room was great! The animation staff was excellent and so was the reception. Bar staff need some training in engaging. It is an okay property with limited choices in buffet with repetitive menu. "