웨일즈의 사우나가 있는 호텔

“입구를 찾기 어려웠음”

“Copthorne is now our home in Cardiff every time we are in the City. The staff are always amazing specially Ryan.”

“Very dirty property, dirty tissues, crumbs and dirty bedding in the rooms, had to leave as we refused to stay there unfortunately”

“Unable to contact hotel by phone tried for over 2hrs information. Had to return to the hotel to get information.”

“아침식사는 맛있지만 가짓수가 좀 부족합니다. 바닷가 옆이라 파도소리가 굉장히 크게 들리구요. 방 크기는 생각보다 좁았습니다. 리버풀에서 한시간 정도 거리에 있습니다. Ground 엘리베이터 버튼을 꽉 눌러야 작동이 되는 단점이 있습니다.”

“Unfortunately the pool is still out of action but that aside it was a good stay. Very helpful staff very clean and comfortable room, good breakfasts, jams at the toast area gets messy and sticky perhaps a re-think needed there, parking excellent. Only grumble was the noisy extractor in our bathroom it needs replacing, we used torches to use bathroom in the night so as not to waken our neighbours but we did report it to reception and hopefully it will be fixed for next guests. Overall a clean and...

“Disappointing. Last time we visited we had a power cut, this time we couldn’t use the bath due to plumbing issues. To cap it all breakfast was chaos. The hotel was busy due to an event, there was no filer coffee but staff left us waiting without information. No sausage, bacon, egg except one or 2 portions coming out piecemeal. No natural yogurt or fruit salad, toaster out of order. We are pretty patient but this was unnecessary if planning had been put in place. Yes the room rates are low and...