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"There are many details of this hotel that we find exceptional. First of all, the elevators offer indication as to which one is approaching your floor for the up or down direction you want to go to and they are very quiet. Secondly, they have all the in-suite accessories that you can think of, from full sets of chinaware, glassware and cutlery to complete set of stationary. For a bonus, our 270 degree view suite offers great night view of the city. Last but not least, staff we have encountered, from restaurants to the front desk, are all highly courteous and professional. "

"The staff was very helpful and the rooms were big and we got upgraded. No complaints and will recommend"

"it's as good as every traveller can expect. We enjoyed everything there. The only issue is it's location. It located in an old town where cars are not allowed, and the street number and sign are not obvious, so it took us a while to find the Inn. "

"The room is modern and spacious. Excellent location as it’s just next to the old town. Staff is very friendly. As we had 2 rooms, I’ve emailed to the hotel in advance to have it near to each other. It was nice that they did as the hotel’s layout is like a courtyard style. So you can imagine if one has to walk from one building to the other in the cold. It was also great that they had the WeChat services which enable guest to contact the hotel directly for any request. Thought the idea was excellent. Highly recommended! "

"The hotel is new and the rooms are spacious. Excellent location as it’s linked to a big mall with many dining options. But what really stand out is the staff. Though bookings were made via Expedia (we had 2 different arrivals and 2 rooms), I had contacted the hotel directly on many occasions with regards to our late check-in, lower floor rooms, rooms near each other and our dining reservations on New Year’s Eve. Staff was prompt in replying to all my emails by various staff which gave me the assurance that everything will be taken care off before our arrivals. Well done ! Highly recommended. "

"Overall amenities, breakfast buffet and kids playing area "

"All Staff are very nice "

"Good"

"Loved the hotel, excellent stay, environment, and Lijiang Old Town is walkable with many anemities. Definitely recommend. Staff is friendly, very friendly and quick to respond. "