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"Close to river & national parks. Lovely staff & great pool"

"Guest services, restaurant staff, housekeeping and all staff we encountered were absolutely phenomenal. Professional, polite, friendly and welcoming. It was nice to be back in Zimbabwe after over a decade and to be reminded of what it feels like to be home. Shout out to the Chefs, the food was exceptional both in the main restaurant and at the spa. If Boma id part of the same chain, the entertainment and food were on the same level - absolutely too notch! Would highly recommend a stay here and I would gladly come back for more. Shout out to Louise, Ronald, Gibson, Owen, Khumbula (hotel), then Pretty, Precious, Kelly, Nokthula (Spa), and finally Busi and a very smiley other lady who came looking for me when I left abruptly (Boma)."

"Beautiful inn "

"Very nice facilities and staff could not be more helpful. Room on the small side but had an outside seating and with the other facilities available the room was only used for sleeping."

"Great service indeed!"

"Clean room, staff, excellent grounds for relaxing "

"We were disappointed with the green pool and lack of ability to get change of our USD when activities needed change , the hotel is very dated but appreciate it is only 3 star, we tried for several days to contact hotel on phone prior to stay with no answer , only positive was staff were friendly "

"Goid service "

"The room offered was dirty , bath tab , And all floors very dirty had to scrub the bath to enable me to use it. The Television had crackles , picture quality poor and haze in the end I could not connect to any TV channel at all . The hotel safe was broken not able to use to keep vulnerables. Considering that I booked this stay back in September 2025 no effort was made to ensure that I get offered a clean room . The carpets laid along the corridors were all very dusty and smelt due to lack of maintenance. I have been a guest at the Jameson crests on and off for over 10yrars I have noticed that the standards of cleanliness there has gone down , the place is no longer fit for purpose. I cannot fault the reception staff they tried their best to address my concerns "