Dear Anonymous, Guest satisfaction is our highest priority so I regret that we weren't able to deliver a more positive experience. Your feedback is welcome and we appreciate you taking the time to share your review with us. Sincerely, Lance Misner General Manager

Dear Karina, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Lance Misner, GM

Dear dwight, Thank you for taking the time to write. I'm happy that our service and convenient valet made for an enjoyable stay. A return visit is the best compliment! Best, Lance Misner, GM

Dear Christina, Thank you for taking the time to share your review with other travelers and us. I'm pleased to hear that you enjoyed our cleanliness, accommodations, and friendly service while in town. I appreciate your comments regarding your experience at our bar, and I have taken note. There is no better compliment than a return visit, so we hope to see you again soon for a flawless stay. Best, Lance Misner, GM

Dear Zenovia, I am sorry for the condition of your linens. Some stains can remain post-laundering, but we should have caught them in our quality control. Please accept my deepest apologies regarding our lack of attention to detail. We appreciate you staying with us and hope to serve you on a future visit better. Sincerely, Lance Misner, GM

Dear Daniel, Thank you for sharing your experience with fellow travelers and reflecting on your stay with us. We're delighted to hear that our abundant breakfast buffet and amazing staff were the highlights of your visit. It's wonderful to know that we were able to provide you with a satisfying stay. We look forward to welcoming you back in the future. Best, Lance Misner, GM

Dear Denise, The entire staff loves being a great representation of the Westin brand. Thank you so much for taking the time to share your great rating with other guests and us. We hope to welcome you back soon for another great stay. Best, Lance Misner, GM

Dear Kendall Antonial, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Lance Misner, GM

Dear LeVar, We are happy to hear from you and value your kind review. It is lovely to hear that our food and cheerful service all helped make your trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Lance Misner, GM

Dear Rosemarie, We strive to meet our guests’ expectations, and I'm sorry we fell short of yours. We appreciate your feedback and the time you spent sharing your review, as we always look for better ways to improve. Thank you for staying with us and we hope to see you again. Sincerely, Lance Misner, GM

Dear Keisha Lakia, We strive to provide clean and comfortable accommodations along with friendly and efficient service. It's wonderful to know that we were able to meet your expectations. Your feedback is invaluable to us and we appreciate your kind words. Thank you for choosing to stay at our hotel and we look forward to welcoming you back soon. Best, Lance Misner, GM

Dear Ali, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Lance Misner, GM

Dear Kevin, We apologize for the fact that our sofa beds did not meet your expectations, as well as for the temperature in the hallway. Furthermore, we are sorry for not being able to provide you with the requested comforter. Guest satisfaction is our top priority, and we regret that we were unable to provide you with a more positive experience. Your feedback is incredibly valuable to us, and we appreciate you taking the time to share your review with us. Sincerely, Lance Misner, GM

Dear Channe, We appreciate your positive recommendation and would like to extend a warm welcome for you to settle in again anytime. Thank you! Best, Lance Misner, GM

Dear Mohammad R, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Lance Misner, GM

Dear Reem, It means a lot to us that you have taken the time to share this wonderful review. It lets other guests know that you enjoyed our hotel and lets our staff know that their hard work makes a difference. It was our pleasure to serve you, and we are already looking forward to your next visit. Best, Lance Misner, GM

Dear Jermina, Thank you for providing your feedback on your recent stay. We recognize that there were areas where we could improve, but we are happy to hear that you had a positive experience overall. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon. Best, Lance Misner, GM

Dear Marjani, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Lance Misner, GM

Dear Darius, We are thrilled to receive your feedback! Thank you for choosing to stay with us. We look forward to welcoming you back soon. Best, Lance Misner, GM

Dear Michelle, We are thrilled to hear you had an amazing experience! Your support means the world to us and we cannot wait to welcome you back soon. Best, Lance Misner, GM

Dear Italy Chanel, What a great review! It is always appreciated when guests take a moment to let us know that they loved their time at our Westin. We are in the service business and work to make guests happy above all else. Thank you for your kind words, and please consider a return trip. Best, Lance Misner, GM

Dear Nasir, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Nick Baker, GM

Dear Matthew lee, Thank you for taking the time to share your experience with us. We are grateful for your support and look forward to hosting you again soon. Best, Lance Misner, GM

Dear LUIS, Thank you for taking the time to share your feedback. We are thrilled to hear that you had an enjoyable stay with us. Your kind comments regarding our responsive staff and exceptionally clean room are greatly appreciated. We look forward to welcoming you back in the future. Best, Lance Misner, GM

Dear Jurea, Thank you for taking the time to review our hotel. We are delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon. Best, Lance Misner, GM

Dear Mohamad, Our housekeeping staff is second to none. Thank you for being our guest and recognizing their efforts in this review. Hosting you was our pleasure, and we hope to welcome you back soon. Best, Lance Misner, GM

Dear Seymour, It is wonderful to hear that you enjoyed your stay and our great location. Thank you for staying with us and leaving us feedback. Please visit us again soon! Best, Lance Misner, GM

Dear Yao, We are so glad that you had a comfortable stay. It was our pleasure hosting you and we hope to see you again. Best, Lance Misner, GM

Dear james, Thank you for your kind recommendation and we hope to host you again. We appreciate your patronage. Best, Lance Misner, GM

Dear stella, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Lance Misner, GM

Dear Walter, Thank you for informing us that you had a pleasant experience during your visit. We value your business and appreciate your patronage. Best, Lance Misner, GM

Dear Ryan, Thank you for taking the time to share your experience with us. We are grateful for your support and look forward to hosting you again soon. Best, Lance Misner, GM

Dear Samaria, I am glad you had a great overall experience. Thank you for sharing your review. Please visit us again soon! Best, Nick Baker, GM

Dear Ashley, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know that the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Lance Misner, GM

Dear Lorraine, Thank you for allowing us to welcome you. We aim to exceed every aspect of the guest experience so I regret that we did not meet our goal. I apologize that an odor was detected and that hotel did not meet your expectations. We appreciate your feedback and will share it with our management team. We hope to host you again for a WOW experience. Sincerely, Lance Misner, GM

Dear Melanise, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for any lapses in cleanliness. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. For this reason, we hope to see you again for a flawless stay. Sincerely, Lance Misner, GM

Dear Damon, That is what we like to hear! Thank you so much for your generous review and, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Lance Misner, GM

Dear Wsaim, We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies that your room location experienced noise pollution from the pool. Sincere feedback like yours allows us to impact future guest experiences positively. Best, Lance Misner, GM

Dear Deshawn, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lance Misner, GM

Dear Guadalupe, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant stay, so we appreciate that you took the time to review our hotel. Your feedback allows us to monitor the guest experience. Thank you for choosing us while in the area. Best, Lance Misner, GM

Dear Christina, We appreciate your review. Your valuable feedback is very important and allows us to monitor and continually improve our property. Thank you for staying with us, and we hope to have an opportunity to serve you again. Best, Lance Misner, GM

Dear Geoffrey, Our favorite compliment, by far, is that guests plan to return to our hotel. I am thrilled you enjoyed your stay enough to share this great review. On behalf of the entire staff, thank you for your business, and please come back soon. Best, Lance Misner, GM

Dear Lawrence, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Lance Misner GM

Dear Darnell, Our mission is to exceed our guests’ expectations, so I apologize that you did not enjoy your time with us. Thank you for your review and we hope to have the opportunity to provide a more pleasurable experience on a return trip to our area. Sincerely, Lance Misner, GM

Dear Darius, Thank you for taking the time to share your experience and for championing our hotel! We are so appreciative of your generous review and your continued choice to stay with us. We hope to welcome you again soon. Best, Lance Misner GM

Dear Quinisha, Thank you for sharing this review, and we welcome you to visit us again anytime! Best, Lance Misner, GM