“The setting is spectacular but the service is beyond terrible. We were forced to climb stairs because the elevator was out of service. No pre-warning and one of us with low mobility challenges would have had real troubles if we were on the 3rd or 4th floor. We were on the 2nd. TV wasn't working properly and nobody available to help. Facing the mountains but had 2 different styles of music blarring into our room. Beds were adequate but not great. But location amazing!”
“The setting is spectacular but the service is beyond terrible. We were forced to climb stairs because the elevator was out of service. No pre-warning and one of us with low mobility challenges would have had real troubles if we were on the 3rd or 4th floor. We were on the 2nd. TV wasn't working properly and nobody available to help. Facing the mountains but had 2 different styles of music blarring into our room. Beds were adequate but not great. But location amazing!”
Catherine