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“The setting is spectacular but the service is beyond terrible. We were forced to climb stairs because the elevator was out of service. No pre-warning and one of us with low mobility challenges would have had real troubles if we were on the 3rd or 4th floor. We were on the 2nd. TV wasn't working properly and nobody available to help. Facing the mountains but had 2 different styles of music blarring into our room. Beds were adequate but not great. But location amazing!”

“Nice spacious room. Short walk to gondola at Kicking Horse Resort. Games in lobby. We were unclear on checkout procedure as there is no front desk and we didd not receive check out instructions until after we had already left. Suggest this be sent night before.”

“Such nice friendly and accommodating people”

“Could use Air Conditioning!!”