“From the seamless online check-in and check-out process, I already had a great first impression. The front desk staff was also exceptionally friendly and welcoming.
They should take new photo bc room and hotels looks a lot better than the pictures they posted. And we know that's very rare.
As a mom traveling with a child who is extremely sensitive to cleanliness, I can say this with confidence: trust me — the room and bathroom were cleaner than many 5-star hotels I’ve stayed in Canada....
“Staffs are very helpful but the room quality looks quite different than the photos on the website. The photos look much more bright, cleaner and newer than the reality. Manage your expectations if you were attracted by those photos.”
“No lights in the room; no hand soap in the washroom, stains and dirty bed sheets, the Mattress is SUPER HARD, so if anyone has back pain not a good stay at all. Overall, $180 for one night was not justified”
“Room was clean and basic. Good place to sleep and shower. Breakfast was very basic. Not much happening in area. Gondola was not running day we were there. Tv did not work. No major complaints but nothing special about property at this time of year. We wanted to go on gondola and it said it was going to be open but wasn’t.”