“Pool was really nice. Clean and not too cold. A little bigger than some.
Staff was helpful and friendly. One of rooms next door was making a lot of noise at 11:30 at night. The desk person went to the room and advised them of the problem without naming me.
The bathroom had a TV. I have been to many hotels including the Ritz Carlton, Hyatt, Marriot and none of them had a TV in the bathroom.
You can tell how much a place takes service and cleanliness seriously when the managers are outside...
“From the seamless online check-in and check-out process, I already had a great first impression. The front desk staff was also exceptionally friendly and welcoming.
They should take new photo bc room and hotels looks a lot better than the pictures they posted. And we know that's very rare.
As a mom traveling with a child who is extremely sensitive to cleanliness, I can say this with confidence: trust me — the room and bathroom were cleaner than many 5-star hotels I’ve stayed in Canada....