도우너스 그루브, 시카고의 가족 여행 호텔

“DO NOT GO HERE. This place is infected with cockroaches. You will experience cockroaches in your bed when you wake up, crawling on you in your sleep. I went here to have some rest from exhausting work, and found a cockroach on the desk. I called the front desk and they said pest control is not available at 11PM, rooms are fully booked, and they do not have authority to give me a refund or any compensation. I tried to cope with the cockroach which I haven't found, and went to sleep at 1:30AM...

“Very comfortable beds and very clean”

“it was nice, felt well rested after a long flight!”

“Great location!”

“it was not bad. good, I will be there if I bring my dog :) Hotel cleaning and facility management should be better.”