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"3 out of 4 elevators broken during weekend (april25/26) of Bruno Mars concert. Had to spend an hour waiting for the elevator up to our room to get ready and an hour to go back up after the concert. Stairs were blocked off an hallways locked so you couldn't get up by walking. Will be disputing credit card charges. Not only was this irritating but a fire hazard."

"Very good"

"The customer service upon arriving, during the stay and upon check out was elite! I will be back here whenever I am traveling to Atlanta! The room was very nice, and super clean!"

"Yes "

"This was a beautiful, historical hotel with attentive and professional staff, clean and elegant facilities and rooms, and a nice restaurant/bar attached."

"Great hotel!!! Will stay again!!"

"The hotel was very crowded and hard to navigate throughout the common areas. Extra-long waits for the elevators. The staff was very rude and seemed overwhelmed and understaffed, given the volume of guests. Our room keypad was malfunctioning, and we got locked out every time we left the room. Due to the large number of guests, we had to wait 20-30 minutes each time to get into our room. We were not provided the complimentary three-hour parking as listed on the website and had to carry our luggage two blocks to the hotel. The room was clean for the most part, but we found pills on the bathroom floor and in different areas of the room. I would not be staying at this property in the future, as our family vacation wasn't the best due to this hotel, and we were delayed and late for events because we had to stand in line for an extended period to gain access to our room."

"Amazing stay just disliked the pricing changes per night with valet"

"The early check in was super convenient since I arrived a couple hours earlier. Clean rooms, quiet areas, friendly staff. My first time in a Hilton was nothing short of amazing"