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"Only one elevator worked the entire trip. No staff member really cared that there was a line to use the elevator at any given time over 45 minutes long. Hotel is in need of repairs and updates. Rooms were okay but had many water stains on ceiling. Empty bottle and trash found behind couch. Valet was super nice and helpful. Called the hotel front desk 5 times on day of arrival to confirm my vehicle would fit in the parking deck. No answer. Parking deck will not fit vehicles over 6'6". Will need to valet which is $50 per day. Overall, not a great experience and would not book again."

"After checking in at 4:00 PM, I was eager to get some rest after a long flight, but the constant noise of planes taking off and landing kept me awake until past 10:00 PM. This hotel is not suitable for those seeking a good night’s sleep. Also, the carpeted hallways are not ideal for dragging heavy suitcases. The staff, however, were very helpful."

"Always love this hotel. The staff is friendly and courteous, the breakfast is sufficient, it is walkable and it’s close to a lot of restaurants, shopping and entertainment."

"This was the perfect staycation for Mother’s Day weekend. Parking is a bit pricey/day. "

"Good location but there was hair in the bathroom floor when we arrived, toilet kept needing maintenance ever time it was flushed, and tv was not working properly. Was offered a credit but left the next day"

"Staff were nice and friendly. Clean room"

"Reasonable cost. Great location in midtown near Piedmont Park. Very, very good service. The carpet in our room was pulled up at the edge where it meets the tile and I stepped on the carpet tacks a few times with bare feet. Ouch! There is no microwave and that was an unpleasant surprise. The valet parking is very expensive ($75 per night with tax). The valet staff were excellent, however, and get your vehicle quickly and with courtesy. Would probably stay there again. "

"Great stay!"

"They didn't tell me shuttle goes only to domestic area not international?!!!"