The night we checked in, we had to change rooms 3 times. At 12:30 AM and 2 hours later we finally had a room with working lights and an A/C that worked. The next day the A/C in this room also stopped working. We got by for another night on two fans as we were tired of moving.
When we checked in no one mentioned we were getting a room with no AC, I asked for a room with AC and was told they were all booked and would be placed on a list to be moved on our second night. We got a room with AC on night two and the next day the AC was not workingโฆthey offered to get us another fan not another room. I told them I was not sleeping in a room again with no AC like night one and could not even open the windows for fresh air. We were moved againโฆthree nightsโฆthree rooms. The hotel breakfast and restaurant was great, the location was great.
The location is great โ walkable to restaurants and major attractions. However, our first room had no air conditioning, and we were told to open the windows, which let in a lot of noise from the street and nearby church. Most of us have allergies, and the poor air circulation made things worse. When we raised the issue, one staff member was unhelpful, but thankfully, the manager Vanessa was very professional and accommodating. She resolved the issue and offered us complimentary breakfast. A rough start, but it ended on a better note.
Great central location made for easy walking to sites or quick can ride but also in an area that was not as busy or loud like Temple Bar area. Nice for adults and families.
Great place and in a great location for Dublin. The staff were super friendly and attentive. The only thing Iโll suggest to people booking is to bring hair conditioner along with you if you use is as the hotel does not provide any.
We loved the location of this hotel! It was within walking distance to everything that we wanted to see. The continental breakfast was great, and the staff was really friendly. We appreciated that our room had a mini fridge, which was really helpful for when we wanted to have small Food in our room. The only downfall was the room was on the smaller side, but I think this is common for this location in Dublin.
Housekeeping was amazing 10/10
It was very hot and the hotel didnโt have a/c, the window was open but it took me several requests and days to finally get a fan. At the price we paid that shouldnโt have been an issue.
Amazing staff, super considerate and friendly when we asked for help and provided us with first aid bandages when we needed! Super accommodating providing us with extra pillows and towels with no issues. Wonderful and spacious room in great location!
Really enjoyed our stay here. The location was convenient for walking to several points of interest and easily accessed for catching a cab.
The room was clean and comfortable. Unfortunately when we stayed they were installing AC so it was a little toasty but they set us up with a fan that helped mitigate the issue.