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"If you'd like to stay on a construction site with a team of under 20 rugby players, then this is the place for you !! This is the second time we stayed at the courtyard, first time my partner got food poisoning, but we though we'd give it another go. Big mistake - the place is being renovated and we were not informed. So many things wrong - the in room safe can just be lifted out and taken, no privacy hole in the door, no phone to front desk which would have been nice when the fire alarm went during our second night. Lounge closed. Gym closed. Pool (technically) closed. Lounge in the lobby and stunk of building materials. Restaurant, which we had to share with the rugby team, was a mess, disorganised and meals were well under what we would have expected for what we paid. The staff really didn't semm to care about the problems. So very disappointing, especially as this was a very special occasion for us. We had another 2 bookings for the courtyard as part of our SA trip this time and needless to say - both of which we cancelled and found far better accommodation. Will we stay at the courtyard on our next visit to SA? Good question but I thnk you know the answer !"

"When I checked out this morning. I was told I had an outstanding bill of R245 for a dinner that was not mine. However, the guy at reception was very helpful. He told me it must have been the wrong room number and that he would investigate it. This was the East London branch"

"Welcoming stuff, except for one house keeping member who doesn’t knock and always angry, no smile, nothing."

"The room was spotless as were all the facilities. Food very good. Staff helpful and friendly."

"Beautiful hotel in a beautiful location, just across the highway from the bay. The view was nice but it was of the dock for the big ships so it wasn't just nature, but rather of the workings of a big port. Although you could turn to the right and see the open ocean. We were very very lucky and were there the morning of the Iron Man and the bicycle portion of the race went by right outside our window!"

"Friendly staff"

"Fantastic location overlooking the bay and for me right by the local park run. Sadly my wife has a very bad reaction to mussels and at another local restaurant her meal included a mussel and she was very ill. The staff were brilliant and so supportive. It really showed even at a big hotel the team acted as if we were the only people in the hotel. The rooms were very clean and the large. The pool was lovely and my wife recommended th massage and spa services. "

"It is well worthwhile upgrading to a beach view larger room"

"All was fine "