외관

에이팩스 워털루 플레이스 호텔 여행 후기

4 out of 5
에이팩스 워털루 플레이스 호텔
23-27 Waterloo Place, Edinburgh, Scotland

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1017개 이용 후기 중 662개" "
평점 8 - 좋아요. 1017개 이용 후기 중 242개" "
평점 6 - 괜찮아요. 1017개 이용 후기 중 77개" "
평점 4 - 별로예요. 1017개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1017개 이용 후기 중 12개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

hanahreum

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Kris 님, 2023년 1월 30일
Dear hanahreum,Thank you so much for staying with Apex Waterloo Place Hotel. Thank you for your positive feedback. We are delighted that you have enjoyed your stay with us. Hope to see you soon.Warm regards,Kris WolinskiDuty Manager

10/10 - 훌륭해요

HWOON YONG

2022년 9월에 4박 숙박함
답변 제공: Milena 님, 2022년 12월 2일
Dear Hwoon,Thank you for your kind review. I am glad that you have enjoyed your stay with us. I hope that you will choose to stay with us again in the future. Best Regards, Milena Reception Apex Waterloo Place Hotel

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very good to stay
convenient location. very close to tour attractions, and clean, spacious and comfortable room. l’m very satisfied with staying at this hotel.
2020년 1월에 2박 숙박함
답변 제공: Alexander Ivic 님, 2020년 1월 22일
Thank you for your excellent review you have left of our hotel on Expedia. We hope to see you again in the near future! Warm Regards, Apex Waterloo Reception Team

10/10 - 훌륭해요

Sohee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
생각보다 방이 넓어서 좋았어요! 칼튼 힐도 바로 옆에 있고 웨이벌리 역도 3분 거리에 있었습니다. 모든 직원들이 친절했고 필요한 것들 요청할 때마다 바로바로 가져다 주셨어요.
2019년 12월에 2박 숙박함

10/10 - 훌륭해요

Molly

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a perfect location! We could walk to everything and it was a short walk to trains and busses.
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Helder

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was really kind and welcoming
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very helpful and attentive
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The standard of the room was excellent. The swimming pool was open until 10pm and made for an enjoyable end to the day.
2024년 3월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 24일
Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found the standard of your room excellent and that you enjoyed the swimming pool facilities, which made for an enjoyable end to your day.We appreciate your feedback and hope to welcome you back to Apex Waterloo Place Hotel in the near future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful and eent the extra mile
2024년 3월에 4박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 21일
Thank you for your kind words regarding our staff's helpfulness. We strive to go above and beyond to ensure our guests have a memorable and comfortable stay with us.Your appreciation means a lot to us, and we'll be sure to pass on your compliments to our team. If there's anything else we can assist you with during your time here, please don't hesitate to let us know.We look forward to welcoming you back for another exceptional experience in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Friendly helpful staff.
2024년 3월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 21일
Thank you for sharing your positive feedback with us. We're delighted to hear that you enjoyed our hotel's great location and found our staff to be friendly and helpful.It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Angel

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 3월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 21일
Thank you for your kind words about our staff. We're thrilled to hear that you had a positive experience with our team during your stay.We appreciate your feedback and hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

8/10 - 좋아요

Edward

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location for touring the old city and convenient to the train station.
2024년 3월에 1박 숙박함
답변 제공: irenek 님, 2024년 3월 19일
Dear Edward,That's fantastic to hear! We appreciate you highlighting these positive aspects of your stay. The location is ideal for exploring the historic center and easy access to the train station makes it a great choice for many travellers.Thank you again for your kind words and hopefully see you soon.Kind RegardsIrene KowalczykDuty Manager

8/10 - 좋아요

Jaime 님, Boca Raton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good location. Next to lots of restaurants and city tour buses.
2024년 3월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 18일
Thank you for your feedback! We're pleased to hear that you enjoyed our hotel's location, situated close to various restaurants and city tour bus stops. We hope you had a great time exploring the city!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Used the lift once as only one floor down & they seemed oversubscribed. Wife swam each day but we didn't visit the bar or restaurant so can't comment.
2024년 3월에 3박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 15일
Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you experienced due to the lift being busy during your stay. We understand that this can be frustrating, especially when trying to access the pool area.Your comments are valuable to us, and we will use them to improve our services and facilities to better meet the needs of our guests.We hope to have the opportunity to welcome you back in the future for a more enjoyable experience.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Rachel 님, Devon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thank you for a really lovely stay at this hotel. I would really recommend for location, really easy to get anywhere you want. The employees were super helpful and our room was available way before we expected which made our lives easier. Finally our room was brilliant, spacious and a separate sofa so we didn’t have to sit on the bed to relax. Overall while highly recommend and we would definitely return.
2024년 3월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 14일
Thank you so much for your wonderful review and recommendation of Apex Waterloo Place Hotel!We're thrilled to hear that you had a lovely stay with us and that you found our location convenient for exploring the city. It's great to know that our team was able to assist you and that your room was ready earlier than expected, making your experience even more enjoyable.We're delighted that you found your room spacious and comfortable, providing the perfect space to relax during your stay. Your kind words mean a lot to us, and we truly appreciate your feedback.Thank you once again for choosing to stay with us, and we look forward to welcoming you back on your next visit to the area. If there's anything else we can do to make your future stays even more memorable, please don't hesitate to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Martin Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great,
2024년 2월에 3박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 14일
Thank you so much for your lovely feedback! We're delighted to hear that you had a great stay with us at Apex Waterloo Place Hotel.It's always wonderful to know that our guests enjoyed their experience with us. We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Pamela

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel with super friendly helpful staff. Situated in a great location to easily access tourist spots, shops, bars and restaurants within easy walking distance.
2024년 3월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 14일
Thank you for your wonderful review! We're delighted to hear that you had an excellent experience during your stay at our hotel. It's fantastic to know that you found our staff to be super friendly and helpful, and that our location was convenient for exploring all that Edinburgh has to offer.We strive to provide exceptional service and ensure our guests have a memorable stay, and it's gratifying to hear that we succeeded in your case. Your positive feedback means a lot to us, and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel on your next visit to Edinburgh.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were great service was fantastic and loved the cooked breakfast
2024년 3월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 14일
Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your stay with us at Apex Waterloo Place Hotel.It's fantastic to know that you found our rooms comfortable, our service exceptional, and that you loved our cooked breakfast. Providing a memorable experience for our guests is our top priority, and we're delighted that we succeeded during your visit.We appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Joeleene

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location to a lot of walkable things to do
2024년 3월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 10일
Thank you for taking the time to share your positive feedback about the great location of Apex Waterloo Place Hotel. We're delighted to hear that you found our hotel conveniently situated for exploring the nearby attractions and enjoying the surrounding area.If you have any additional comments or suggestions you'd like to share, or if there's anything specific you enjoyed about your stay, please feel free to let us know. We appreciate your support and hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Mandy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unbeatable location, lovely staff, and super comfortable room.
2024년 2월에 4박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 10일
Thank you for sharing your positive feedback about your recent stay at Apex Waterloo Place Hotel. We're delighted to hear that you enjoyed our unbeatable location, lovely staff, and super comfortable room.Our team members take pride in providing excellent service, and it's always rewarding to hear when their efforts are appreciated by our guests. We're also pleased that you found the room comfortable, as our aim is to create a relaxing and enjoyable environment for our guests.Thank you for choosing Apex Waterloo Place Hotel, and we look forward to welcoming you back on your next visit to Edinburgh. If there's anything specific you'd like to share or if there's anything we can do to make your next stay even more enjoyable, please feel free to let us know.Kind regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

8/10 - 좋아요

Owen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are so affective; and it's in a great location.
2024년 2월에 7박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 9일
Thank you for taking the time to share your positive feedback about your experience at Apex Waterloo Place Hotel. We're thrilled to hear that you found our staff to be effective and that the location worked well for you.We appreciate your kind words and hope to have the pleasure of hosting you again in the future. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know.Thank you for choosing Apex Waterloo Place Hotel, and we look forward to welcoming you back.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

8/10 - 좋아요

Don 님, Chichester

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable bedroom but twin beds and not the advertised King. Delightful helpful reception team. Very poor bar area. Good breakfast.
2024년 2월에 2박 숙박함
답변 제공: irenek 님, 2024년 3월 8일
Dear Don,Thank you for your review! We appreciate your kind words about the helpful reception team. They are a valuable asset to our hotel.We're glad you found the bedroom comfortable and the breakfast delicious.We sincerely apologize for the disappointment regarding the bed. We understand you booked a king-size bed, and receiving twin beds instead fell short of your expectations. We'll investigate this issue to ensure room descriptions are accurate and booking confirmations are double-checked in the future. Sadly you were as well disappointed with the bar area. Thank you very much for your honesty as it helps us improve.Safe travel and hopefully see you soon.Kind RegardsIrene KowalczykDuty Manager

10/10 - 훌륭해요

Smita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: irenek 님, 2024년 3월 8일
Dear Smita,Thank you very much for your great feedback.Safe travel and hopefully see you soon at Apex Waterloo Place Hotel in Edinburgh .Kind RegardsIrene KowalczykDuty Manager

8/10 - 좋아요

Thomas Armin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ein sehr zentral gelegenes Hotel. Gut mit den öffentlichen Verkehrsmitteln zu erreichen. Der richtige Platz um die Sehenswürdigkeiten zu besichtigen. Das Personal ist freundlich und das Frühstück reichhaltig.
2024년 2월에 5박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 5일
Thank you for your kind words about Apex Waterloo Place Hotel. We're pleased to hear that you found our hotel centrally located and easily accessible with public transportation. It's wonderful to know that you enjoyed exploring the nearby attractions, and we appreciate your compliments on our friendly staff and hearty breakfast.We value your feedback and hope to have the pleasure of welcoming you back for another positive experience. If there's anything specific you'd like for your next stay, please feel free to let us know.Thank you for choosing Apex Waterloo Place Hotel.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Caroline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great!
2024년 3월에 2박 숙박함
답변 제공: George M 님, 2024년 3월 5일
Thank you for your review and for your stay.

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful place to stay! To begin with, if you're a VIP Expedia member, they truly go above and beyond to make sure that you feel special. When we checked-in, they noted our Expedia membership & upgraded us to a beautiful room with much more space. We also got two free drinks at the bar, which we used for coffee before a busy travel day the next morning (super helpful!). I honestly cannot remember a better experience with a hotel and an Expedia VIP membership; it definitely made us feel very welcomed and appreciated. I'd give the staff at the hotel a 10/10 for how kind and very thoughtful they were. Another big highlight of the hotel is the location. It was the last day of our honeymoon & we had to leave for the airport in the morning. The subway stop to take the tram to the airport was about a 7-minute walk away, which was very convenient. For sight-seeing, the hotel is right across the street from Calton Hill. It's an amazing location to be in. It's very central. You're close to both New Town & Old Town & near all the must-see tourist attractions. It was a 2-minute walk to restaurants, shops, and cafes. It is also a great place to stay if you're taking the train from Waverley Station. It only takes about 4-mins to walk to the hotel from the train station. The rooms are also very nice with comfortable beds. We only stayed one night, but it was a fantastic place to stay. Would highly recommend the hotel to other travelers & would easily stay at the hotel again in the future.
2024년 1월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 3월 4일
Thank you for your glowing review! We're delighted to hear that you had a wonderful stay and that our team, especially recognizing your VIP status, made your experience special. It's great to know you enjoyed the location, the convenience to transportation, and the comfort of our rooms. Your recommendation means a lot to us, and we look forward to welcoming you back for any future visits. If there's anything specific you'd like to share or if you have any preferences for future stays, feel free to let us know.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

6/10 - 괜찮아요

NATASHA

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
If you didn’t have dandruff before you had a shower, would come out thinking you had. Ceiling pain flacks dropped during and after shower.
2024년 2월에 2박 숙박함
답변 제공: George 님, 2024년 3월 4일
We appreciate you bringing this matter to our attention. I sincerely apologize for any inconvenience caused during your stay, particularly the issue with the ceiling paint flakes. Your feedback is valuable, and we will address this promptly to ensure a more comfortable experience for our guests. If there's anything specific you'd like us to look into or if you have additional details to share, please don't hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Esther

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely property!
2024년 2월에 3박 숙박함
답변 제공: George Miliaras 님, 2024년 2월 29일
Thank you for your kind words! We're delighted to hear that you found our property lovely. Our team works hard to provide a comfortable and enjoyable experience for our guests, and it's rewarding to know that we met your expectations.If there's anything specific you enjoyed during your stay or any suggestions you have, please feel free to share. We appreciate your feedback and hope to have the pleasure of welcoming you back to our lovely property in the future.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

alexander 님, Christiansburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent room and nice view of downtown Edinbugh.
2024년 2월에 2박 숙박함
답변 제공: George M 님, 2024년 2월 28일
Thank you for your review and for your stay.

10/10 - 훌륭해요

Emily

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved the area and the hotel!
2023년 12월에 6박 숙박함
답변 제공: George Miliaras 님, 2024년 2월 23일
Thank you for taking the time to share your feedback! We're thrilled to hear that you loved both the area and the hotel during your stay at Apex Waterloo Place.If there's anything specific about the area or the hotel that stood out to you, we'd love to know more. Your insights are valuable to us as we continuously strive to enhance our guests' experiences.Should your future travels bring you back to Edinburgh, we would be delighted to welcome you again at Apex Waterloo Place. Until then, safe travels and thank you for choosing us!Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Lacie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: George M 님, 2024년 2월 23일
Thank you for your stay and for your review.

8/10 - 좋아요

Paula

Room was clean bathroom was clean. There was an issue with the heating in the bedroom but a heater was in the room. Easy to get to area.
2024년 2월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 2월 21일
Thank you for taking the time to share your feedback regarding your recent stay at Apex Waterloo Place Hotel. We appreciate your positive comments about the cleanliness of the room and bathroom.We apologize for any inconvenience caused by the issue with the heating in your bedroom. However, we're pleased to hear that our team promptly provided a heater to ensure your comfort. Our goal is to make each guest's stay as pleasant as possible, and we appreciate your understanding.If you have any further comments or suggestions, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Scott 님, Lyles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was nice and quiet yet close enough to everything and easy to walk around town.
2024년 2월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 2월 21일
Thank you for sharing your positive experience with us. We're pleased to hear that you enjoyed the quiet ambiance of our hotel while still being close to everything in town. Providing a peaceful and convenient stay is always our goal.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable visit.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Hugh 님, Ferndown

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel. Great location. Staff all professional, friendly and helpful. Very clean and comfortable. Good facilities. Would definitely recommend.
2024년 2월에 4박 숙박함
답변 제공: George Miliaras 님, 2024년 2월 21일
Thank you for taking the time to share your positive feedback about your recent stay with us. We're delighted to hear that you found our hotel excellent, with a great location and professional, friendly, and helpful staff.It's always rewarding to know that our guests appreciate the cleanliness, comfort, and facilities we provide. Your recommendation means a lot to us.If there's anything else you'd like to share or if you have any suggestions for us, please feel free to reach out. We look forward to welcoming you back on your next visit to the area.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Craig

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very good couldnt do enough to help
2024년 2월에 2박 숙박함
답변 제공: Irene 님, 2024년 2월 7일
Dear Craig,Thank you for sharing such an amazing review with us.We're delighted that our staff went above and beyond to assist you. We strive to provide exceptional service, and we're thrilled that it made a positive impact on your stay.We hope to have a pleasure of welcoming you back in the future!Kind RegardsIrene KowalczykDuty Manager

10/10 - 훌륭해요

David

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: George M 님, 2024년 2월 2일
Thank you for your review and for your stay.

10/10 - 훌륭해요

Wing Yi

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service and facilities. Walkable distance to train station and other visitor spots. You can view Calton Hill from hotel.
2024년 1월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 1월 20일
Thank you for sharing your feedback about your recent stay at Apex Waterloo Place Hotel. We are thrilled to hear that you received excellent service and found our facilities to your satisfaction.Our central location is indeed a great advantage for our guests, making it convenient for exploring the city's visitor spots and the train station. The view of Calton Hill from the hotel is an added bonus, and we are delighted that you enjoyed it.Your positive comments are greatly appreciated, and they serve as motivation for our team to continue providing top-notch service.If you have any further comments or suggestions, please feel free to share them with us. We look forward to the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Romain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bon hôtel très central avec le bus express pour l'aéroport devant l'hôtel ainsi que les bus hop-on hop-off. Le petit déjeuner est excellent. L'équipe de réception est au petit soin.
2024년 1월에 3박 숙박함
답변 제공: George Miliaras 님, 2024년 1월 15일
Thank you for sharing your feedback about your recent stay at Apex Waterloo Place Hotel. We are delighted to hear that you had a very good experience and found our hotel to be very central, conveniently located with easy access to the express bus to the airport and hop-on hop-off buses.It's wonderful to know that you enjoyed our excellent breakfast and that our reception team took great care of you. Providing exceptional service is our top priority, and your kind words are greatly appreciated.If you have any further comments or suggestions, please feel free to share them with us. We hope to have the pleasure of welcoming you back in the future, providing you with another exceptional stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

8/10 - 좋아요

Carmen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: George M 님, 2024년 1월 15일
Thank you so much for your review and for your stay.

10/10 - 훌륭해요

Claire

2024년 1월에 3박 숙박함
답변 제공: George M 님, 2024년 1월 15일
Thank you so much for your review and for your stay.

10/10 - 훌륭해요

Keri

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful stay at a luxurious hotel. Great, friendly staff who went out of their way to make two tired, cold travelers comfortable.
2024년 1월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 1월 15일
Thank you for sharing your wonderful experience at Apex Waterloo Place Hotel. We are delighted to hear that you had a luxurious stay and that our great and friendly staff went out of their way to make you and your fellow traveler comfortable.Your kind words are deeply appreciated, and we take pride in the dedication of our team to ensure our guests' satisfaction and comfort.If you have any further comments or suggestions, please do not hesitate to share them with us. We look forward to the opportunity of welcoming you back in the future, providing you with another exceptional stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

Caroline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함
답변 제공: George M 님, 2024년 1월 15일
Thank you for your review and for your stay

10/10 - 훌륭해요

Nigel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value. Excellent room and brilliant staff
2024년 1월에 1박 숙박함
답변 제공: George Miliaras 님, 2024년 1월 10일
Thank you for taking the time to share your feedback about your recent stay at Apex Waterloo Place Hotel. We are thrilled to hear that you found our hotel to be of great value, and we appreciate your kind words about the excellent room and our brilliant staff.Providing exceptional value and service is our top priority, and your positive comments serve as a testament to our team's hard work and dedication.If you have any further comments or suggestions, please do not hesitate to share them with us. We hope to have the opportunity to welcome you back to our hotel in the future, where we will continue to provide you with an outstanding experience.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel ideally located to explore Edinburgh
2024년 1월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 1월 10일
Thank you for sharing your feedback about your recent stay at Apex Waterloo Place Hotel. We are delighted to hear that you found our hotel lovely and ideally located for exploring Edinburgh.Our central location is indeed a great advantage for our guests, and we are pleased that it contributed to your positive experience during your visit to our beautiful city.If you have any further comments or suggestions, please feel free to share them with us. We look forward to the opportunity to welcome you back in the future and provide you with another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

8/10 - 좋아요

Angela

2024년 1월에 2박 숙박함
답변 제공: George M 님, 2024년 1월 10일
Thank you so much for your feedback and for your stay.

10/10 - 훌륭해요

Borja Javier

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: George M 님, 2024년 1월 10일
Thank you for your review and for your stay,

10/10 - 훌륭해요

Patnapa

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Near train station
2023년 12월에 2박 숙박함
답변 제공: George Miliaras 님, 2024년 1월 10일
Thank you for sharing your feedback about your recent stay at Apex Waterloo Place Hotel. We are pleased to hear that you found our hotel to be well-located and conveniently near the station.Our central location is indeed a great advantage for our guests, making it convenient for travel and exploration of the city.If you have any further comments or suggestions, please feel free to share them with us. We hope to have the opportunity to welcome you back in the future and provide you with another comfortable and convenient stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

10/10 - 훌륭해요

chloe

2024년 1월에 2박 숙박함
답변 제공: George M 님, 2024년 1월 10일
Thank you for your review and for your stay.

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 4박 숙박함
답변 제공: George M 님, 2024년 1월 10일
Thank you for your review and for your stay,

8/10 - 좋아요

PATRICIA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tres bon hôtel bien placé pour visiter une très belle ville
2023년 12월에 3박 숙박함
답변 제공: George Miliaras 님, 2023년 12월 31일
Thank you for your positive feedback about your recent stay at Apex Waterloo Place Hotel. We are delighted to hear that you found the hotel well-placed and that you enjoyed your visit to the beautiful city of Edinburgh.We appreciate your kind words and hope to have the pleasure of welcoming you back in the future for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel