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예약 가능 여부 확인

더블트리 바이 힐튼 에든버러 에어포트 여행 후기

4 out of 5
더블트리 바이 힐튼 에든버러 에어포트
Edinburgh International Airport, 100 Eastfield Road, Newbridge, Scotland

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 544개" "
평점 8 - 좋아요. 1003개 이용 후기 중 297개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 92개" "
평점 4 - 별로예요. 1003개 이용 후기 중 47개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 23개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Jaesuk

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 직원들이 친절해요! 공항 셔틀 버스도 있어서 공항 오고 가기 편해요
2023년 10월에 1박 숙박함
답변 제공: Alex P 님, 2023년 11월 9일
Thank you for your time to give a rating and sharing your experience with us. We look forward to welcoming you back to Doubletree by Hilton Edinburgh Airport soon.Kind Regards,Alex PattilloOperations Manager

10/10 - 훌륭해요

Jinho

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
실내수영장이 있어 좋은 더블트리 호텔
공항 바로 옆이라 시내와 좀 멀어 밤에 볼거리가 없어 아쉽지만, 실내 수영장에서 아이들과 수영하며 즐거운 시간을 보낼 수 있었음.
2020년 1월에 2박 숙박함
답변 제공: Ivar van Diepen - General Manager 님, 2020년 2월 5일
Hi there, thank you so much for taking the time to leave us such a perfectly scoring review! I am delighted you enjoyed your stay and very much look forward to welcoming you to our hotel again soon. Kind regards

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Ivar van Diepen - General Manager 님, 2019년 9월 18일
Good evening, Thank you for your comments; guest feedback is invaluable in helping us improve the service we provide. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards

4/10 - 별로예요

Selma

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Het personeel glimlacht niet eens en denkt niet mee voor een oplossing toen ik zei dat ik een andere kamer wilde, kamers zijn oud en niet erg schoon , prijs is veel te duur voor zo'n accommodatie
2024년 5월에 4박 숙박함

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ivar van Diepen 님, 2024년 5월 23일
Hi Sarah, thanks for rating your recent stay with us and for awarding us an overall great score. We hope to welcome you back soon.Ivar van DiepenGeneral Manager

8/10 - 좋아요

Erika

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The shower setup sucks, the shower water did not get hot. The little hotel bars of soap would have been nice.
2024년 5월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 20일
Hi Erika, thanks for rating your recent stay with us and for awarding us an overall great score. We look forward to welcoming you back soon.

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were exceptional, no scripted friendliness, problem solved to keep my cheese safe and cold and the ice in freezer so could pack in my suitcase on morning of departure. Bus service to airport good, driver went out of his way to assist in getting golf bag and suitcases on and off bus
2024년 5월에 2박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 20일
Hi James, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 - 훌륭해요

Bonita So Ching

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good choice of hotel to stay overnight for flight departure the next day. Reception staff is very friendly and helpful. Room is clean and spacious. Will definitely come back. Thank you!
2024년 5월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 20일
Hi Bonita, Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh.

10/10 - 훌륭해요

Rosemary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It had a good feeling full of people and very clean and comfortable room.... hotel shuttle a plus! I could walk from the airport to the hotel coming in and shuttled on my departure!
2024년 5월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 17일
Hi Rosemary, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 - 훌륭해요

Subhasis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I loved the facility. Would come back if visiting Edinburgh.
2024년 5월에 6박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 16일
Hi Subhasis, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 - 훌륭해요

Brian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my overnight stay. Took the tram into Edinburgh which is just a short walk away. Very convenient. Happily stay there again.
2024년 5월에 1박 숙박함
답변 제공: Tom- Front Office Manager 님, 2024년 5월 14일
Hi Brian,Thank you for taking the time to write this review. We are very glad that you enjoyed your stay with us and found our location convenient. We hope that you stay with us again soon.

10/10 - 훌륭해요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went out of their way in every aspect of our stay. Highly recommend this lodging if you need to be near the airport
2024년 5월에 1박 숙박함
답변 제공: Ivar van Diepen 님, 2024년 5월 13일
Hi Laura, thanks for rating your recent stay with us and for awarding us an overall excellent score. We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager

10/10 - 훌륭해요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is located at walkable distance from Edinburgh airport, which is really handy. The rooms are clean with very comfortable beds made with lovely clean cotton white sheets. We would like to have had a cup of coffee and a bowl of cereal with some fresh fruits before departing at 5 am but there wasn't any available at this time. Just an apple at the check-out desk which at least helped a bit.
2024년 5월에 1박 숙박함
답변 제공: Ivar van Diepen 님, 2024년 5월 13일
Hi Maria, thanks for taking the time to rate your recent stay with us and for awarding us full marks. We hope to welcome you back soon.Ivar van DiepenGeneral Manager

10/10 - 훌륭해요

Claire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was very friendly and helpful. The food was excellent.
2024년 5월에 1박 숙박함
답변 제공: Tom- Front Office Manager 님, 2024년 5월 14일
Hi Claire,Thank you so much for taking the time to write this review. we are so glad that you found our staff accommodating and enjoyed the food. We hope that you come to stay with us again soon.

4/10 - 별로예요

Mamoon 님, Walton on Thames

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 3박 숙박함
답변 제공: Ivar van Diepen 님, 2024년 5월 13일
Hi Mamoon, thanks for rating your recent stay with us. Our aim is to deliver outstanding customer service and it is never our intention for anyone to be less than satisfied with the services we provide. Your final rating seems to suggest we could have done better and at this late stage I can only offer you my most sincere apologies. Once again, many thanks for your rating as it is only through guest feedback such as yours we can improve our hotel's performance.Ivar van DiepenGeneral Manager

8/10 - 좋아요

Sherilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Overpriced! Convenient to airport but too expensive. Next time I’ll stay further from the airport and pay for an Uber.
2024년 5월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 11일
Hi Sherilyn, Thanks for the high scoring review & we hope to get the chance to welcome you back next time you are flying from Edinburgh.

10/10 - 훌륭해요

Kristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Ivar van Diepen 님, 2024년 5월 10일
Hi Kristina, thanks for rating your recent stay with us and for awarding us full marks! We look forward to welcoming you back soon.Ivar van DiepenGeneral Manager

6/10 - 괜찮아요

Mark

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Too expensive and staff weren’t friendly at reception.
2024년 5월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 9일
Hi Marc, Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future.

10/10 - 훌륭해요

Lobsang

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my 2 night stay. Comfortable room and comfortable bed. Staff generally good. Dining facilities generally good. Service good. Nearby facilities enjoyable and convenient. With swimming pool/sauna steam/gyms etc may make a vacation, though with limited stay duration such as mine, this would not be easily achieved on customer end. Countryside nearby wonderful.
2024년 5월에 2박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 9일
Hi Lobsang, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 - 훌륭해요

Manish

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good area for my business visit
2024년 4월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 9일
Hi Manish, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

10/10 - 훌륭해요

Stewart 님, Winchester

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was very close to the airport so it was easy to walk there in the morning. Staff was ok. Had to ask different people about adding on breakfast the day before because responses were mixed and conflicted with signage around the hotel. Would stay again for convenient location, but bar staff and front desk could be better trained.
2024년 4월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 9일
Hi Stewart, thanks for rating your recent stay with us and for awarding us top marks! We hope to welcome you back soon.

8/10 - 좋아요

Madeline

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Proximity to airport and transportation to/from Edinburgh city centre as well as other destinations (Glasgow) is great!
2024년 5월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 9일
Hi Madeline, Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh.

8/10 - 좋아요

Stefan

가족 여행
좋아요: 청결 상태
.
2024년 4월에 1박 숙박함
답변 제공: Chelsea Rose | Assistant Front Office Manager 님, 2024년 5월 9일
Hi , Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh.

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 5월 3일
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 - 훌륭해요

Emma

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff were exceptional - very friendly. This is the perfect location for the airport
2024년 2월에 1박 숙박함
답변 제공: Alex P 님, 2024년 5월 3일
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

6/10 - 괜찮아요

Deric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The toilets are overly complex and hardly worked
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 5월 3일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 - 좋아요

Kaeleigh

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
While I love the proximity to the airport and tram, the sidewalks were absolutely dire and crossing the roundabout to get to the tram was grim. That's not the hotel's responsibility, but it did make navigation on foot with a stroller quite challenging. The room was comfortable and spacious though, the beds were comfortable, and the provided cot was clean and premade for us upon our request.
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 5월 3일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

6/10 - 괜찮아요

Gary

출장 여행
Place needs upgrading. Shabby in areas. Typical of an airport hotel - expensive but comfortable for 1 night
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 - 훌륭해요

George williamson

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Great hotel but been overcharged by£135 very easy to resolve but two very frustrating calls with the receptionist sent proof of overcharge and still said NOT asked 8 times to talk to a manager he said no manager so asked to talk to someone else and refused two calls over 1.5 hours still refused saying no one available again again and again absolutely terrible service and charged £405 when Expedia quoted £270
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 5월 3일
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

6/10 - 괜찮아요

Natasha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 - 좋아요

Amy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to the airport
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 - 훌륭해요

Renea

단체 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Liked that there was both dinner ans breakgast available
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 - 훌륭해요

Elaine

My husband loved the warm chocolate chip cookies!
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

8/10 - 좋아요

Terese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice hotel and close to the airport
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 - 훌륭해요

Carol

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

6/10 - 괜찮아요

Shelley

Front desk staff was welcoming. The rooms were average.
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

6/10 - 괜찮아요

Monica

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스
Room was icy cold when we arrived. Shower difficult to start/set temperature without getting soaked, because of positiong of hand hel shower head.
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 - 좋아요

Harry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Lovely hotel!
2024년 4월에 2박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 - 훌륭해요

Lynda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was what I needed
2024년 3월에 3박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

4/10 - 별로예요

Ali

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Linens were bloody upon arrival. Kids were yelling up abd down our hall all night. Told front desk was told theyd handle linens. They werent changed. Bed was just made up. Was also told the manager would reach out about thr noise but ive heard nothing. Poor was less than 60 degrees Fahrenheit so way too cold to enjoy. Parking was expensive, breakfast lackluster and dinner slow. Front desk handed us our cookies at check in and said these are the best part of your stay. I giggled thinking surely thats a joke. It wasnt. Enjoy your cabinet warmed cookies. The ride deckines after that.
2024년 4월에 2박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 - 훌륭해요

Dana Patenaude

좋아요: 청결 상태, 편의 시설/서비스
It was exactly what you would expect from a large hotel chain. I would stay here again.
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

6/10 - 괜찮아요

kerry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plain hotel. Sparse items in room. No need for a tub in bathroom. Shower much more convenient. Restaurant on sight was proud of their price'
2024년 4월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 26일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

6/10 - 괜찮아요

Pardeep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
At check in, tbe cookies were a nice touch but water should be available and expecially it should be provided in the room as mandatory. The toilet was a bit old fashioned as the kids stuggled to flush it. On a whole the rooms and carpets in the hotel should be updated in accordance with the hilton brand. Also at breakfast there are no pork sausages...only vegan ones. Nice sauna and steam room, along with a pool. A bit too chilly for the kids though
2024년 3월에 2박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 - 훌륭해요

Rehanna

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
CLEAN AND NIC3
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 - 훌륭해요

Joan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Handy for airport. Comfortable room. Very clean. Meal in restaurant was very good. Pleasant helpful staff
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport

10/10 - 훌륭해요

Sallie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel for an overnight stay with an early morning flight
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

10/10 - 훌륭해요

Bryan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

10/10 - 훌륭해요

George Mill 님, Indianapolis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thanks for the 5 star review & we look forward to welcoming you back next time you are flying from Edinburgh

6/10 - 괜찮아요

Tony 님, Cupar

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very poor coffee black £4.50 at bar. Parking charge £16 overnight. Not a problem as hotel was cheap but it should have been mentioned on hotel details. 1970s fan heater instead of a/c sounds like a jet engine in middle of night. More serious..deadlock bolt on room door missing screws and didn’t look secure. Overall, a once well known and popular hotel is now a bit depressing.
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thank you for your time to give a rating and sharing your experience with us. We hope we get the opportunity to welcome you back again in the future

8/10 - 좋아요

Marc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient for the airport.
2024년 3월에 1박 숙박함
답변 제공: Alex P 님, 2024년 4월 3일
Thanks for the high scoring review & we look forward to welcoming you back next time you are flying from Edinburgh Airport