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4/10 - 별로예요
Joanne
2016년 1월 21일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Brilliant location poor quality apartment!
Cleanliness was awfull, really required a thorough cleaning before any guests even step through the door, the service was poor from the meet and greet person, too quick to get us into the apartment and run off, not supplied with garage remote control so couldn't park back in the garage and there was no parking available outside, had no iron for three days no response from the company. Only given one apartment key between four of us promised to drop off another to us, this never happened.
Apartment felt very tired and required updating, floor boards in the kitchen coming apart and in need of a deep clean.
Asked if we wanted house keeping we said yes every other day would suit us, service turned up one morning and literally passed some towels to my wife at the door and left, shocking!!! The apartment looked nothing like the pictures I assume the pictures were of the penthouses because what we stayed in was a lot smaller. Most definitely not value for money very disappointed.