Dear Minchan,Thank you very much for taking the time to complete our questionnaire. We are sorry to notice that your experience did not meet your expectations. At Ibis we strive to continuously improve the quality of our services and your feedback is extremely important to us. If you wish to tell us more about your experience, it would be very much appreciated. Have a nice weekend ahead! Sincerely, Hector

Dear Barbara, Thank you for your positive review. We are delighted to hear that you enjoyed our great location, reasonable prices, and our buffet breakfast with many good choices. Your feedback on room size is duly noted. We hope to welcome you back soon.

Dear Ashley, Thank you for your kind words about our friendly and helpful staff. We are delighted to hear that you had a pleasant experience. Looking forward to welcoming you back soon.

Dear Takashi, Thank you for taking the time to review your recent stay in IBIS Hotel south Bridge and giving us an excellent score! We are glad to hear that you had a comfortable stay in our clean rooms. We look forward to welcoming you back soon.

Dear Ajith, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score.We are glad that you enjoyed your stay and we hope to have the pleasure of welcoming you back again soon!

Dear Andrew, Thank you for your kind words about our hotel and exceptional staff service. We are delighted to hear that you had a very good experience with us. Looking forward to welcoming you back soon!

Dear Juliann, Thank you for your kind words regarding our newer and clean hotel, excellent staff, and convenient location on the Royal Mile. We are delighted to hear that you enjoyed the breakfast buffet with its wide selection. We look forward to welcoming you back soon.

Dear Christopher, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile!We hope that you enjoyed your stay and we hope to have the opportunity of welcoming you back again in the future.

Dear James, We are delighted to hear that you had an excellent stay with us near the Royal Mile. Our team is dedicated to providing friendly and helpful service to all our guests. We look forward to welcoming you back soon.

Dear Audrey, Thank you for sharing your feedback. We appreciate your kind words about our location. We apologize for falling short of your expectations in terms of cleanliness, noise levels, and the condition of the hotel. Our team is dedicated to providing exceptional service, and we will address the issues you've mentioned. Please note that extra towels are available upon request. We hope you reconsider and give us another chance to exceed your expectations.

Dear Prince, Thank you for taking the time to review your recent stay! We are delighted to hear that you had a positive experience with our safe storage service and found our staff very accommodating. We always strive to provide excellent service to our guests. We look forward to welcoming you back soon!

Dear Angelette,Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge and giving us an excellent score!We are glad that you enjoyed your stay, and we hope to have the pleasure of welcoming you back again in the future.

Dear Susan, Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding the room ambiance and bathroom facilities. We are glad to hear that the room suited your purpose and was functional and clean. We hope to welcome you back soon.

Hi Pamela, We are sorry to hear that your stay did not meet your expectations. I just had a look into your booking and the room that you booked was an Standard Twin Room, 2 Twin Beds, Accessible room - this meaning that the bathroom is accessible and wheelchair friendly if needed. In the future when booking, a standard twin room would be what you are after. Once again i do apologies and we hope to welcome you back into the hotel for a more enjoyable stay in the future. Kind regards, Zoe - Front Office

Dear Morgan, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile!We are glad that you enjoyed your stay and we hope to have the pleasure of welcoming you back again in the future.

Dear Manuel, Thank you for taking the time to review your recent stay in IBS Hotel South Bridge-Royal Mile. We are very sorry to hear about the inconvenience with the noise in the early morning. We will take measures to address this issue. We look forward to welcoming you again to provide you with an improved experience.

Dear Cristina, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile! We are pleased that you have appreciated our central location and our friendly staff. We are happy that you were able to enjoy the proximity to the castle and the typical pubs. Thank you for your positive feedback and for recommending us!

Dear Mamdouh, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score.We are glad that you enjoyed your stay and we hope to have the pleasure of welcoming you back again soon!

Dear Anaite, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score! We appreciate your kind review regarding our excellent location. We hope to have the pleasure of welcoming you back again in the future!

Dear Lauren,Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile and giving us an excellent score.We are glad that you enjoyed your stay and we are looking forward to welcoming you back again in the future!

Dear Miho, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile.We are glad that you enjoyed our hotel's central location, just thrown stones away from the most touristic attractions! We apologize that the bed did not meet your expectation. In Ibis we strive to improve our services and your feedback is very appreciated.We hope to have the pleasure of welcoming you back again in the future.

Dear Brad, Thank you for taking the time to review your recent stay in IBIS Hotel South Bridge-Royal Mile!We are delighted that you enjoyed our hotel's central location, and we hope to have the pleasure of welcoming you back again in the future!