럭셔리 더블룸, 분사식 욕조 | 1 개의 침실, 이집트산 면 시트, 고급 침구, 셀렉트 컴포트 침대

니라 칼레도니아 여행 후기

4 out of 5
니라 칼레도니아
6 and 10 Gloucester Place, Edinburgh, Scotland

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 497개 이용 후기 중 314개" "
평점 8 - 좋아요. 497개 이용 후기 중 136개" "
평점 6 - 괜찮아요. 497개 이용 후기 중 30개" "
평점 4 - 별로예요. 497개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 497개 이용 후기 중 5개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

2/10 - 너무 별로예요

JUNOO

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
안좋은 호텔
오래된 호텔을 리모델링했지만 엘리베이터가 없어 짐 들고 올라가기 힘듦. 무엇보다 진드기에 물려 참 힘들고 욕나왔음
2018년 6월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Nira Caledonia 님, 2016년 3월 9일
Thanks ever so much for your 5/5 score! Chris and the Nira Caledonia Team

6/10 - 괜찮아요

elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
small luxuary hotel..
아무것도 모르고갔다가 ㅋㅋㅋㅋㅋㅋㅋㅋㅋ 길 찾는데만 한시간 걸렸어요. 호텔 입구가 워낙 호텔 안 같고 가정집 같아서ㅜ 비록 맨 꼭 대기 층이어서 내려오고 올라가는데 너무 힘들었지만, full breakfast 너무 맛있고, 방안에 배치된 네스카페와 하늘로 연결된 작은 창을 보며 반신욕~~또가고싶네요^^
답변 제공: Nira Caledonia Team 님, 2016년 7월 16일
여러분의 의견과 의견을 보내 주셔서 감사합니다.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
very bad
Actually, my room was in the 4th floor. Unfortunatelly, the hotel had no elevator. It was terrible. And the breakfast was incluede but the quality of the breakfast was very bad.

8/10 - 좋아요

Fernando

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is very nice hotel, conveniently located a couple of blocks from George St and the so-called New Town. Rooms are in top condition, clean, my room had a jacuzzi. Very nice taste in decoration. Only two observations: the volume of water in the shower was really low and variable, as well as the temp (in a moment you passed from a trickle of cool water to a normal flow of very hot water. Also, the bed could have been softer.
2024년 3월에 2박 숙박함
답변 제공: Matt 님, 2024년 4월 9일
Thank you for your fantastic review! We're thrilled you enjoyed the location, room condition, jacuzzi, and tasteful décor. We apologize for the inconvenience with the shower's water pressure and temperature fluctuations. We'll definitely have maintenance look into that right away.Regarding the mattress softness, we understand preference plays a big role in comfort. While we couldn't replace the mattress in your room this time, we may be able to offer a mattress topper for your future stays if that would be helpful.Thank you again for your feedback! We hope to welcome you back soon.

6/10 - 괜찮아요

Michael william

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
Was not made aware until I arrived that the hotel did not offer room service or food apart from breakfast, despite being advertised as otherwise. Be aware the property has lots of stairs, no lifts and staff do not offer to help with luggage all in all not very luxurious.
2024년 3월에 1박 숙박함
답변 제공: Matt 님, 2024년 3월 3일
Thank you for your feedback! We appreciate you taking the time to share your thoughts about your recent visit.We're truly sorry that the information about our dinner service being closed wasn't clear. We try our best to keep everything updated on Expedia, our website and other online booking websites, but we'll definitely take another look to make sure it's clearer in the future.Regarding the lack of an elevator, it's important to note that our historic building is a UNESCO World Heritage Site. Unfortunately, due to strict preservation guidelines, adding an elevator isn't currently an option. We understand this may present accessibility challenges for some guests, and we deeply apologize for any inconvenience this may have caused.We appreciate you bringing these concerns to our attention. It allows us to identify areas for improvement and strive to provide a more transparent and accessible experience for all our guests. We hope this clarifies the situation and that you will consider giving us another chance in the future when everything is running smoothly. We are confident that we can offer you a more enjoyable and informative stay.

8/10 - 좋아요

Carl

단체 여행
2024년 1월에 3박 숙박함
답변 제공: Matt 님, 2024년 2월 3일
Thank you for choosing our hotel and for your 4-star rating! We appreciate your feedback and look forward to welcoming you back for an even more enjoyable stay.

8/10 - 좋아요

Holger

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No free parking at the hotel and in the surrounding area, only at weekends. On working days there is a charge of £4.40 per hour from 08.30am to 05.30pm.
2023년 11월에 4박 숙박함
답변 제공: Matt 님, 2024년 2월 3일
Thank you for sharing your experience. We regret any inconvenience regarding parking. Please note that our hotel doesn't have a private car park, and detailed parking information, including charges and hours, is available on our website. We appreciate your understanding and hope to welcome you back for a more comfortable stay.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A lovely luxurious hotel that we really enjoyed resting in for a night. We'll be back.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Zoe

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Stopped in room 613 for 1 night with my family, the room itself was nice and so was the bathroom. Unfortunately the bed was so hard it was a terrible nights sleep and the pull out sofa bed was so bad that in the end we pulled the mattress off and put it on the floor which was marginally better. I do not believe that this room should be advertised as sleeps 4 due to the poor quality of the pull out bed. I have given the rating as average and not worse due to the helpful staff but unfortunately would not consider going back.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Hannah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fab for our honeymoon
Great hotel, rooms were lovely :)
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Yiu Li

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are super amazing! And the hot water tap is very consistent! Room is also relatively warm. Enjoyed my stay
2023년 10월에 2박 숙박함

4/10 - 별로예요

SUMIT

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No room service most evenings, non existent housekeeping. Never again here !
2023년 9월에 3박 숙박함

8/10 - 좋아요

Madeleine

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ojämn kvalitet
Mycket fint rum, trevlig personal och mycket bra frukost. MEN golvet i badrummet var glashalt, även när det var torrt och fläkten i badrummet fungerade inte. Kylskåpet fungerade men var inte kallt, +22 grader. Städningen var på ytan bra men dammsugningen lämnade mer att önska. Hittade en öronpropp på golvet och då undrar man hur den övriga städningen egentligen var.
2023년 8월에 4박 숙박함

10/10 - 훌륭해요

Scott

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was helpful as we arrived early. They took our bags and had them in our rooms for us when it was time to check in. Used the laundry service and it was back in our room early afternoon same day.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Dana

2023년 8월에 1박 숙박함

2/10 - 너무 별로예요

Daniel

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable hotel
Booked a stay for wife and I along with our two kids. They put us in a one room with a pull out sofa beds the kids had to share. Both the bed and sofa bed were extremely uncomfortable. Dust on the shades, water stain in the ceiling and not very helpful in addressing our concerns. I wanted to cancel our second night because it was so bad and they wouldn’t give us a refund. It was only until hotels.com got involved when they canceled it for us.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbly clean and comfortable hotel. Lovely shower, could have stayed in it all day! Great breakfast.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Janette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Matt 님, 2023년 8월 12일
Thank you for leaving this fantastic score! We are delighted to see that you enjoyed your stay with us!We hope to see you again on another amazing visit!

6/10 - 괜찮아요

David

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Amy Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very helpful and accommodating, property well equipped
2023년 6월에 1박 숙박함
답변 제공: Matt 님, 2023년 7월 4일
Thank you for this outstanding feedback. We're always delighted to provide the best service for our guests

10/10 - 훌륭해요

Florence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La situation géographique de l'hôtel, son caractère cosy et convivial, son calme. Le personnel aimable et serviable.
2023년 4월에 1박 숙박함
답변 제공: Matt 님, 2023년 7월 4일
Merci pour cet avis élogieux.Nous sommes très heureux que vous ayez apprécié votre séjour chez nous. Nous sommes heureux que notre personnel ait été utileJ'espère que nous pourrons bientôt vous accueillir pour une autre visite.

10/10 - 훌륭해요

Hiren

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Matt 님, 2023년 7월 4일
Thank you for taking the time to leave your score. We are very happy that you enjoyed your stay with us!I hope we will be able to welcome you for another visit soon.

10/10 - 훌륭해요

Kevin

2023년 3월에 1박 숙박함
답변 제공: Matt 님, 2023년 7월 4일
Thank you for your high score of Nira Caledonia. We are very happy that you enjoyed your stay with us!I hope we will be able to welcome you for another visit soon.

10/10 - 훌륭해요

Ernst

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel has offered choices of tasteful breakfasts to residents daily. All the staff are friendly and helpful, especially Kaisa and her colleague Matt. They are willing to assist everyway they can upon requests.
2023년 3월에 5박 숙박함

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel
Staff checked in with us before we arrived and were very friendly and welcoming during our stay. We ordered a room with a bath, however the jacuzzi bath did not work which was disappointing. Overall, lovely cozy room and great for our stay.
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Lindsay

2023년 2월에 3박 숙박함

10/10 - 훌륭해요

Michael

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Reiko

2023년 2월에 2박 숙박함
답변 제공: JK 님, 2023년 2월 10일
Dear Reiko Thank you for your review we are delighted that you had a beautiful stay with us and we hope to see you again in the near future. Kind Regards Jean-Luc Reception

10/10 - 훌륭해요

LOUISE

2023년 1월에 1박 숙박함
답변 제공: JK 님, 2023년 2월 10일
Dear Louise Thank you for your review we are delighted that you had a beautiful stay with us and we hope to see you again in the near future. Kind Regards Jean-Luc Reception

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Matt 님, 2023년 1월 26일
Dear Chris,Thank you for your rating.We are happy that you enjoyed your stay with us and we hope to welcome you again in not too distant future.Kind regards

6/10 - 괜찮아요

Amanda

별로예요: 직원 및 서비스
Shocking Management
Booked an overnight as a special treat for my husbands 50th birthday following a busy weekend in Paris. Hotel agreed to a 2pm late check out on arrival but reception called at 12 to tell us the late check out could not be honoured as they had guests arriving. As we were relaxing in the jacuzzi we said we would need an hour to get out we were then told a charge of £45 would be payable if we stayed until 2. Totally ruined the relaxing experience of the jacuzzi suite that I had paid so much for.
2023년 1월에 1박 숙박함
답변 제공: Matt 님, 2023년 1월 26일
Dear Amanda,Thank you for taking the time to share your feedback on your recent experience with us.I'm sorry to read that you feel disappointed about your experience on the day of your departure. Please accept my sincere apologies for the miscommunication issue regarding your confirmed 2pm check-out.I would like to clarify that when one of our receptionists called your room at around 1pm he only asked about your preferred check-out time and whether any late check-out fees were confirmed to you by other colleague the night before. Your complimentary late check-out at 2pm has been accommodated and there were no charges applied to your account.We hope to welcome you back again in the future.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay at the Nira
This hotel was in a great location and the service was excellent. All staff that we dealt with were very hospitable and helpful. Will be recommending this hotel to family and friends and would stay here again on a future stay
2023년 1월에 4박 숙박함
답변 제공: Matt 님, 2023년 1월 26일
Dear Daniel,Thank you for taking the time to share your feedback with us.We are delighted that you enjoyed your stay with us and appreciate your comments about our team.Looking forward to welcoming you back again in the future.

10/10 - 훌륭해요

Steven

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One to go back to
Lovely room, good facilities, friendly staff and great location.
2023년 1월에 3박 숙박함
답변 제공: JK 님, 2023년 1월 16일
Dear Steven Firstly allow to me express from our family here at the Nira Caledonia to yours a very happy new year and a bright 2023 the word for the year is positivity, We are delighted that you chose the NIra Caledonia for your stay and that you truly had a wonderful time. Here at the Nira Caledonia, we appreciate all feedback good and we strive as a company and team to ensure a great guest experience. Once again we would like to thank you for your feedback and hope that you have a great 2023 and look forward to seeing you again in the near future. Kind RegardsJean-LucReception

10/10 - 훌륭해요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely Boutique Hotel
Lovely boutique hotel with exceptional staff. Great location to explore Edinburgh within east reach of the best bars and restaurants, however , one downside the mattress was extremely soft and squishy and the middle of the mattress had completely gone bad enough to give a sore back in the morning.
2022년 12월에 1박 숙박함
답변 제공: JK 님, 2022년 12월 21일
Dear Robert Firstly thank you for your message and we are delighted that you chose to stay with us here at the Nira Caledonia. I am saddened to hear what you have said about our matters and will forward this to our head housekeeper to look at the matters. It is not to the standard we have at the Nira Caledonia as we want all our guests to have the perfect night's sleep so please do forgive us in regards to this. From our family here at the Nira Caledonia to your family we would like to wish you a very happy festive season ahead and a bright new year and hope to see you in 2023 Kind Regards Jean-Luc Reception

10/10 - 훌륭해요

David

2022년 12월에 1박 숙박함
답변 제공: JK 님, 2022년 12월 18일
Dear David I would like to thank you for your review and we are delighted that you enjoyed your stay with us here at the Nira Caledonia. We would like to extend our heart felt love to you and your family this festive season and new year and hope to see you again in the near future. With the warmest of regards Jean-Luc Reception

10/10 - 훌륭해요

Ken

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: JK 님, 2022년 12월 10일
Dear Mr DohertyThank you for your kind review we are pleased that you enjoyed your stay here at the Nira Caledonia and we hope to see you again in the new year. Here at the Nira Caledonia, we would to extend all festive joy to you and your family and hope that you have an amazing Christmas and new year. Kind Regards Jean-Luc Reception

10/10 - 훌륭해요

Alin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: JK 님, 2022년 11월 29일
Thank you for your feedback we are glad that you enjoyed your stay with us and we wish you all the best in the coming festive and new Year ahead season and hope to see you next year. With the warmest of regards

10/10 - 훌륭해요

Lene

2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Sarah

2022년 10월에 1박 숙박함

10/10 - 훌륭해요

Blanca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property we loved this hotel!!
2022년 9월에 1박 숙박함
답변 제공: JK 님, 2022년 11월 23일
Dear Blanca Thank you for your score and we are pleaase that you enjoyed your stay with us. We here at the Nira Caledonia would like to wish you and your family all the best for the festive season ahead and we hope to welcome you once again to the Nira Caledonia. Jean-Luc Reception

10/10 - 훌륭해요

Diane

2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Abigail

단체 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
The property is in a convenient, walkable location. The room was clean and the amenities for the bathroom are very nice! We did have an issue with some of the staff that made our experience disappointing. We did not purchase the rate that included free breakfast, which was our intention. However, when we were checking in, we were asked what time we would like to take our breakfast. I responded saying that we did not purchase the rate that included breakfast. They insisted though that breakfast was included. Because we were told it was included, we did eat breakfast at the hotel. Upon check-out, the same person who checked us in and said breakfast was included, let us know we had to pay £24 for breakfast. We reminded him of our conversation but he said we did not purchase the rate with breakfast included and he did not remember checking us in or telling us this information. We were very upset but he insisted we had to pay because it was "in the system". It was too bad since the hotel itself is nice and in a good location, but I would not recommend staying here to friends due to this incident. On the other hand, the woman who served us breakfast was extremely nice and helpful. Again, it was disappointing to have this single incident make it so we wouldn't want to stay here again.
2022년 8월에 2박 숙박함

6/10 - 괜찮아요

stuart

2022년 8월에 1박 숙박함

8/10 - 좋아요

Lois

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel, in a very quiet area in walking distance to the shops, restaurants, points of interest etc. Room was well decorated and plenty of space and staff were very welcoming. The only thing I had an issue with was the high temperature of the room. It was unbearably hot! I understand we are in a heatwave at the moment but there was no air con and no fan, and there was only a tiny window which didn’t open very much (due to the height) I woke up early morning to shower myself in cold water and went back to bed. And there was no bottled water in the fridge which I think would have been helpful.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Francis 님, Longview

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A first class establishment designed for comfort. Staff very pleasant and helpful. Beautiful room. Great location.
2022년 7월에 3박 숙박함

4/10 - 별로예요

Daniel

2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful room, lovely boutique style hotel. Walking distance to town. Very convenient.
2022년 7월에 1박 숙박함
답변 제공: Matt 님, 2022년 8월 3일
Thank you kindly Allison, we appreciate your wonderful comments and feedback. We certainly look forward to welcoming you back, don't hesitate to get in touch directly!

10/10 - 훌륭해요

Darren

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함