Prestonfield House is like an oasis in central Edinburgh. It is a beautifully maintained period house with nice grounds. The staff were excellent. I had a party of Thai friends for dinner and they loved both the atmosphere and the dinner itself.
I arrived at the hotel shortly before midnight, although I had already checked in online, I had to enter my e-mail address again and sign again. The room key was not prepared and they told me that my credit card was not working even though I had used it in the cab outside the hotel. The employees comment was: โMaybe you used it too oftenโ. The walls in the hotel are very thin so you can hear guests walking in the rooms above you. The sink is only equipped with one ice cold and one super hot tap separately, so I had to mix the water in a glass to the right temperature. I was alone in the hotel, but I had to pay the rate for 2 people, I also had to pay for breakfast for 2 people. On my departure I had to leave the hotel very early and asked for a breakfast box and tea beforehand. The tea was prepared but no box. Hey guys, even if the pastries and croissants weren't ready yet, you could have given me yogurt and some fruit for breakfast on the way. This leaves a bitter aftertaste and the question of what you pay so much money for in this hotel? Definitely not a 5 star experience but the park around the hotel is beautiful. Once and never again...
An outstanding hotel. No exaggeration to say this is our favourite hotel anywhere in the world. Stunning building, beautiful setting, incredible service.
Beautiful hotel, fantastic Christmas decorations, all magical. Staff couldnโt have been more friendly or helpful, all very welcoming. Evening meal and breakfast were delicious. Perfection.
Everything about his property was incredible. It feels like youโre in the country but it is a quick and inexpensive ride to get into the city. The restaurant is amazing and the entire staff were simply the best weโve experienced at any stay we have booked. I canโt recommend Prestonfield House enough.
Incredible service, the restaurant is excellent, as was high tea. Sort of walkable to downtown (45 minutes) and there are buses as well. About 30 minute cab from airport. Each room is uniquely decorated and very comfortable.
Exquisite rooms, decor and gardens. Peaceful, relaxing. Superb staff. Superb food and service. We loved everything about Prestonfield House. Wished we could have stayed a day longer.