“Ismael - General Manager - Matthew - Front Desk Supervisor were WONDERFUL!! 4 of us arrived very early in the day, coming off the Margaritaville Cruise Ship. We already had a reservation there but check in was hours away. We were just asking if there was a possibility of just sitting in the lobby with our luggage until we could get a room. They both talked & told us that normally there is an extra fee to check in early (we were there almost 7 hrs before check in). I believe most guests hadn’t...
“Ismael - General Manager - Matthew - Front Desk Supervisor were WONDERFUL!! 4 of us arrived very early in the day, coming off the Margaritaville Cruise Ship. We already had a reservation there but check in was hours away. We were just asking if there was a possibility of just sitting in the lobby with our luggage until we could get a room. They both talked & told us that normally there is an extra fee to check in early (we were there almost 7 hrs before check in). I believe most guests hadn’t...
Debbi