숙박 시설 정면

슈어스테이 호텔 바이 베스트 웨스턴 바즈타운 제너럴 넬슨 여행 후기

2.5 out of 5

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 791개 이용 후기 중 344개" "
평점 8 - 좋아요. 791개 이용 후기 중 336개" "
평점 6 - 괜찮아요. 791개 이용 후기 중 74개" "
평점 4 - 별로예요. 791개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 791개 이용 후기 중 8개" "

8.6/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Teresa 님, Saranac

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean, friendly, and close to the quaint downtown area. We love it!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Teresa,We are delighted to hear that you enjoyed your stay with us! It's wonderful to know that our clean accommodations, friendly service, and convenient location enhanced your visit. If you have any further feedback or questions, please don't hesitate to reach out to us directly.

10/10 - 훌륭해요

kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello kimberly,We are delighted to hear that you had a fantastic stay with us! Our team is looking forward to welcoming you back soon for another wonderful experience.

10/10 - 훌륭해요

Carla

가족 여행
Staff were nice and helpful. Rooms were very clean and inviting. Everything was close by
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Carla,We are delighted to hear that you enjoyed the service provided by our staff and found the rooms to be clean and inviting. It's wonderful to know that the hotel's convenient location added to your overall experience. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Brenda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 27일
Hi Brenda! Thank you for your rating and brief comment! We're pleased to hear that you had a great experience at our place. If you have any specific feedback or suggestions for improvement, please don't hesitate to let us know. We appreciate your support and hope to see you again soon!

10/10 - 훌륭해요

Christina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Nice room.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Christina,We are pleased to hear that you found our staff friendly and enjoyed your room during your stay with us. We aim to provide a comfortable and welcoming experience for all our guests. If there is anything else we can assist you with, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Larry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very ,Very clean !!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Larry,We are delighted to hear that you found our hotel very clean! Ensuring a pristine environment for our guests is a top priority for us. Your positive feedback is truly appreciated and we hope to welcome you back again in the future.

8/10 - 좋아요

Sandra K.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was awesome, staff at kitchen site was so nice and pleasant. Food was fresh. Great value
2024년 3월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 13일
Hi Sandra! Thank you for your review and for choosing to stay with us. We're delighted to hear that you enjoyed our breakfast and found it to be awesome. It's fantastic to know that our kitchen staff were able to provide you with excellent service and that you found the food to be fresh. We will be sure to pass along your kind words to our kitchen team. Providing great value and exceptional service to our guests is our top priority, and we're thrilled that we could meet your expectations in this regard. Your positive feedback serves as encouragement for us to continue delivering outstanding experiences to all our guests. We appreciate your support and hope to have the pleasure of welcoming you back for another enjoyable stay. If there's anything else we can assist you with or if you have any further comments, please don't hesitate to reach out to our team. We look forward to hosting you again soon!

8/10 - 좋아요

Robert L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great care has been taken w/ details, particularly in the bathroom. I wish we hadn't left before breakfast was served.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 7일
Hi Robert! Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that you appreciated the attention to detail, especially in the bathroom, during your recent stay. We're glad that our efforts to provide a comfortable and enjoyable experience for our guests were recognized. Your satisfaction is important to us, and we're pleased that our attention to detail enhanced your stay. We apologize for any inconvenience caused by missing breakfast service. Your feedback is valuable to us, and we'll take it into consideration as we review and improve our breakfast offerings for future guests. Thank you once again for your kind words, and we look forward to welcoming you back for another enjoyable stay in the future. If there's anything else we can do to assist you, please don't hesitate to let us know.

8/10 - 좋아요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Only problem was the road was busy other than that it was pretty good!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Jennifer,We appreciate your feedback and are pleased to hear you enjoyed your stay overall. If you have any concerns about the road's busyness, we recommend reaching out to our management team for further assistance. Thank you for choosing to stay with us!

8/10 - 좋아요

joe

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 10일
Hello joe, We appreciate your recent stay at our hotel. If there is anything specific you would like to share about your experience, please feel free to reach out to us directly. We are always looking for ways to improve our services. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

6/10 - 괜찮아요

Kirt

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Property is dated, breakfast is not conveniently located to the rooms. Beds could be updated. For a quick stay it was ok. Probably wont stay there again.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 1일
Hi Kirt! Thank you for sharing your feedback with us. We appreciate your comments about the dated property, the inconvenience of the breakfast location, and the suggestion for updated beds. We're sorry to hear that your stay was just okay and that you may not choose to stay with us again. Guest feedback is crucial to our continuous improvement, and we take your comments seriously. If there are any specific details you'd like to share or if there's anything else we can do to address your concerns, please feel free to let us know. We value your input and hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 - 훌륭해요

Richard

2023년 12월에 4박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Richard,We are delighted to hear that you had such a wonderful experience during your stay at our hotel. We truly appreciate your kind words and are thrilled to know that you had an excellent time. If you have any further comments or suggestions, we encourage you to reach out to us directly. We hope to have the pleasure of welcoming you back in the future.

10/10 - 훌륭해요

andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 13일
Hi Andrea! Wow! A heartfelt thank you for your outstanding rating of 10 out of 10! We're absolutely delighted to hear that your experience at with us exceeded expectations. Your perfect score is truly appreciated and serves as a tremendous source of motivation for our team. If there were specific moments or features that stood out and contributed to your satisfaction, we would love to hear more about them. We can't wait to welcome you back for another exceptional stay.

8/10 - 좋아요

Jorie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was first worried because, though the name has "hotel" in it, it's clearly a motel - and I typically do not like motels. But this one was the exception. SUPER-clean and quiet; GREAT staff and breakfast. My ONLY "complaint" was that our mattress wasn't great. Other than that, we were very happy and would stay again.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 26일
Hello Jorie,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our motel to be exceptionally clean and quiet. Our dedicated staff takes pride in providing excellent service, and we're glad to know that you enjoyed our breakfast offerings as well. We appreciate your feedback regarding the mattress, and we'll certainly take it into consideration for future improvements. We hope to welcome you back soon for another happy stay.

10/10 - 훌륭해요

Signe

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 16일
Hi Signe! Your perfect rating brightened our day! Thank you for your rating and we look forward to your next visit.

10/10 - 훌륭해요

William

2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 1일
Hi William! Thank you so much for taking the time to rate your experience at our hotel. We appreciate your positive feedback, and we're thrilled to know that you had a great stay with us. If you have any specific comments or suggestions you'd like to share, please feel free to reach out. We value your input, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Joan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 7일
Hi Joan! We're thrilled to see your perfect rating! It was a pleasure to have you as our guest. Your satisfaction is our priority, and we hope to welcome you back in the future.

8/10 - 좋아요

Robert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 1일
Hi Robert! Thank you for completing the survey regarding your recent stay at our property. We seek to give each guest a very comfortable and accommodating experience. We hope that everything turned out alright and we are looking forward to seeing you again!

8/10 - 좋아요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A nice hotel for a visit to Bardstown
A nice hotel for a visit to Bardstown. It is a short drive to most of downtown action and restaurants.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 31일
Hi Don! We are so glad to hear from you and to learn that we were able to give you a pleasant, comfortable and convenient experience. We look forward to welcoming you back during your next stay in the area!

10/10 - 훌륭해요

Nancy

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 27일
Hi Nancy! It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We look forward to serving you again in the future!

10/10 - 훌륭해요

kim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Looked very well taken care of
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 25일
Hello Kim, Thank you for your observation. We take great pride in maintaining our property, and we're pleased to hear that it appeared well taken care of. Your feedback is appreciated, and we hope to continue providing you with a positive experience in the future.

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfectly Acceptable
Perfect place for a night in Bardstown. The room was recently updated and comfortable. The free breakfast was decentb enough and the staff was friendly. The only complaint is being on same side as the road it was noisey at night while sleeping.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 25일
Thank you for your feedback. We're pleased to hear that you found our hotel to be a comfortable and updated place for your stay in Bardstown. We appreciate your comments about the free breakfast and our friendly staff. We're sorry to hear about the noise issue, and we'll look into ways to address this for a more peaceful night's rest. We hope to welcome you back for another visit soon.

10/10 - 훌륭해요

Eileen

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 24일
Dear Eileen, Thank you for taking the time to rate your experience with us. We're thrilled to see your high rating and that you enjoyed your stay. Your satisfaction is our utmost reward, and we hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Maryellen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was musty smelling. Breakfast was excellent.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Maryellen ,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 - 좋아요

Bobbi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Bobbi,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mostly good
Check-in was great. Front desk clerk was responsive in getting my neighbors to quiet their partying. AC and fridge were noisy all night. I appreciated how clean the room appeared to be, and bed was comfortable.
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 29일
Thank you for your feedback. We're glad to hear that our front desk clerk was responsive to your concerns and that you found the room clean and the bed comfortable. We apologize for any noise disruptions caused by the AC and fridge. Your comments will help us improve, and we hope to provide an even better experience during your next stay.

6/10 - 괜찮아요

josephine

단체 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 25일
We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.

10/10 - 훌륭해요

Chad

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was really nice. Rooms are updated
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 19일
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 - 훌륭해요

Noel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 19일
Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 - 좋아요

William

2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 6일
Dear William, We're delighted to hear that you had a positive experience! Your satisfaction is our utmost priority, and we're thrilled that your stay met your expectations. If there are any specific aspects of your visit that you found particularly enjoyable or any feedback you'd like to share, please feel free to let us know. We look forward to the opportunity to welcome you back for another wonderful stay in the future. Thank you for choosing SureStay Hotel by Best Western Bardstown General Nelson!

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 15일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

10/10 - 훌륭해요

Larry

좋아요: 청결 상태
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 4일
Dear Larry, We're delighted to hear that everything was perfect during your stay! Your satisfaction means the world to us, and we look forward to providing you with another flawless experience in the future.

10/10 - 훌륭해요

HILDA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 23일
Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

8/10 - 좋아요

Kay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is great, friendly, helpful. The pool is wonderful & clean. Terrific breakfast. Comfortable bed, tons of towels
2023년 8월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 8월 14일
Dear Kay, We're thrilled to receive your positive feedback! It's wonderful to hear that you had such a great experience with our staff, enjoyed the pool, had a comfortable bed, and appreciated the breakfast and amenities. If you have any more compliments or if there's anything else you'd like to mention, feel free to share. We're here to ensure you have a fantastic stay!

8/10 - 좋아요

Roberta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 31일
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
My room was spotless,and very comfortable.Also,the breakfast in the morning was very good as well.
2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello Joseph,On behalf of our entire staff, we thank you for your business and for your comments regarding our breakfast and comments about our room. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 - 좋아요

James

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It’s an older building but don’t let that fool you the inside is completely renovated! We were there for the bourbon trail and it was a central location for several of them. Extremely clean and very tastefully updated. Having an issue with the billing but I’m sure that will be resolved.
2023년 7월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 7월 21일
Thank you for your positive feedback! We're delighted to hear that you enjoyed our renovated facilities and the convenient location. Our team will work to resolve any billing issues promptly. We hope to welcome you back soon for another great stay!

10/10 - 훌륭해요

Doreen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place to stay. Room was very clean. Close to the Dinner Train. Had a very pleasant stay.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 9일
Hello Doreen,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our room. Please consider staying with us again so that we can have the opportunity to provide you with a better experience.

8/10 - 좋아요

ANTHONY

2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 30일
Hello ANTHONY,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The lady who served breakfast was wonderful. Very efficient and friendly.
2023년 6월에 2박 숙박함
답변 제공: Manager 님, 2023년 7월 2일
Hello Rhonda,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast. We hope to see you again in the future. Thank you for your valuable business.

10/10 - 훌륭해요

Dudley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 22일
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Susan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to town square. Clean. Great hot breakfast.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 18일
Hello Susan,Thank you for your review and comments regarding our breakfast. We appreciate you taking the time to share your experience.

8/10 - 좋아요

Bill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a good stay
2023년 6월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 15일
Hello Bill, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 13일
Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was comfortable and quiet. It was an easy drive to multiple restaurants in the cute downtown. We forgot a pair of glasses and staff notified us quickly and mailed them to us so they would catch up with us on our trip.
2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 2일
Hello, Wendy. We are happy to hear that you enjoyed all aspects of your stay. I can't begin to express how much it means to our management and staff to hear from guests like you who had a great experience. We're glad you had a great time with us, and we look forward to serving you again.

8/10 - 좋아요

Sarah

2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 6월 15일
Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

6/10 - 괜찮아요

Matthew

좋아요: 청결 상태
별로예요: 객실의 편안함
Air conditioner unit was very rattley so had to turn white noise on my phone to block out sound. Breakfast ended half hour before the time stated in the in-room guide so I missed breakfast.
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 23일
Hi Matthew,Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impressions we made with the issues with the AC. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. Your feedback will help us improve as we are continuously looking for ways to provide the best experience possible. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

8/10 - 좋아요

William

2023년 5월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 5월 17일
Hello William, Thank you for your kind review. It was our pleasure hosting you and we hope to see you again.

6/10 - 괜찮아요

Ken

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 21일
Hello Ken,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
At times, a bit sketchy.
Smokers outside room and next door in non-smoking rooms.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 4월 22일
Hello Paul,We can't thank you enough for sharing your feedback with regards to our room. We appreciate you taking the time to share your experience.