โThe customer service was amazing. I had some complications booking with an outside party and I got charged twice. That outside party was unhelpful so I was very stressed on arrival. Isiah who greeted me at the front desk was very kind. He even stepped to the back for awhile & came back saying itโs handled! He contacted the company and got everything fixed for me, it was unexpected and put me at ease. A problem that wasnโt theirs to fix, so it was above and beyond service. The hotel room was...
โThe hotel was great. The restaurant was awful. We went diwn to the restaurant and were tokd there were no seats. We say at the bar for 11:2 hrs. At no time were their tables full. We were two people so it was easy to add us. The food was good but the manager was not. โ
โStaff was wonderful! Hotel decor was beautiful and room was very spacious!!!! Some construction in the area was a little unsightly but not the hotelโs fault of course. Botanical gardens right across the street. โ
โThis motel is super cute and conveniently located. The rooms are basic, but clean and nicely decorated. There are a few cosmetic signs of age, but nothing that had me worried!
Itโs a little noisy since itโs on a semi-busy street, but the soundproofing is pretty good. And Sunnyside Diner about a block down is AMAZING. โ
โStaff was really nice! Valet was amazing, super helpful and friendly! Place was clean and beds were comfortable. The backyard terrace was amazing!โ
