“Es gab kein Zimmerservice, in dem Apparthotel l es wird nicht gereinigt, darf man selber machen, Handtücher wurden nicht gewechselt, am Anfang müss man alle möglichen Formulare unterschreiben und 200 Euro Kaution zahlen, im Appatment hängen Listen mit Anzahl aller Küchenutensilien. Wenn man um 10.00 auscheckt, später kostet extra, wird die Wohnung kontrolliert, dauerte 10 Minuten, dann bekommt man die Kaution,wenn alles in Ordnung ist,zurückerstattet. Ich habe so etwas als viel Reisender in...
“Clean and well appointed room. Easy and secure parking, excellent breakfast. Zindyia at the reception desk was outstanding, friendly and very helpful.”
“Check-in was smooth and the first impression of the hotel was very positive. When I entered the room, it was newly decorated, modern, and looked fantastic.
Unfortunately, that impression didn’t last long. As soon as I used the bathroom, I found toilet paper stuck to the walls, along with numerous hairs in the shower and on the bathroom floor. When I checked the bed, I also found two hairs in it. These certainly weren’t mine, as I’m bald.
I immediately reported this to reception, expecting the...
“Good hotel with free easy parking. The twin room was a good size and quiet. Staff were friendly but they could clear your table as they pass by. An extra coffee machine would help at breakfast. Food was good. Location is good as away from the busier areas such as La Massana.”
“Établissement très propre, buffet a volonté très varié également pour le petit déjeuner, une seule personne pas très souriant au niveau du selfe même avec insistance dommage ,hôtel recommandé niveau qualité prix continuer comme ça bravo”
“Mi estancia en el hotel ha tenido luces y sombras. Empezando por los aspectos positivos, la ubicación es inmejorable y resulta muy cómodo encontrar aparcamiento gratuito en las cercanías. El personal es amable, se agradece contar con servicios básicos como nevera y wifi en la habitación. El desayuno es correcto.
Sin embargo, hay varios puntos que deben mejorar:
Limpieza: La habitación necesita una limpieza a fondo; se nota falta de mantenimiento en los detalles.
Diseño de la habitación (Hab....
“The facility was very nice with large rooms and comfortable appointments. I felt that the front desk was understaffed, and the off site parking was time consuming for them. The restaurant staff were very pleasant and the food was good. My room was not cleaned even after I requested housekeeping at 5pm.”
“La habitación increíble, muy bin cuidada al detalle, he dormido de lujo! Las vistas inmejorables, de cara a la montaña nevada (despertar y ver la naturaleza en su esplendor, no tiene precio). Y el personal, sublime! La atención de todos ha sido tan familiar, que parecía que estaba en casa. ”
“Very comfortable room with soft sheets, good pillows. Bathroom has everything you need and is modern. Location is walkable to the restaurants, center of Andorra La Vella.”
“Séjour de ski à Ordino-Arcalis. 3 personnes dans chambre triple spacieuse en mi-pension. Petit-déjeuner très correcte, dîner beaucoup moins. Personnel très-très aimable. Excellent emplacement pour monter à la station et pour descendre au petit village de Llorts (très pittoresque). Installations spa pas au top, mais ça fait du bien quand même. On reviendra.”