โWe had an amazing stay at Serena! The property, amenities, staff and services were all top tier. Whenever we return to Kampala, we will be staying at Serenaโ
โThe way place was really good and the stuff so helpful. My room was very clean and the bed so comfortable. The whole place was quiet thus good especially after along trip. โ
โI stayed for one night and had to check out at 6:00 AM. I asked the front desk staff if breakfast could be packed to go. She assured me that the meals would be prepared after the restaurant closed that evening. Upon entering the room, I found it smaller than expected. There was no door knob for the room or the restroom, which was quite unusual. Additionally, there was no place to put the soap except on the floor, which was inconvenient. The room's furniture was outdated. The hotel has a...
โThe EH is a fantastic value. Room was excellent- very clean, air cond was great, hot shower. The facilities - restaurant, gym, store in premises at Lee great. The best part, this hotel is smack in the middle of everything without the busy aspect found across most places in Kampala. If I go to Kampala again, definitely will stay there.โ
โWhile the location is chaotic and busy the actual hotel was surprisingly good. Very nice and clean rooms to really affordable prices, The food at the hotel restaurant was really good and the staff was amazing. The only issue is to get a taxi driver to want to drive downtown where the hotel is due to the busy traffic around the area. But highly recommend this hotel as it is really good value for the money.โ
โSpacious rooms has complete kitchen with stove oven microwave fridge and a freezer! Very convenient if you want make your own meals. Security is great as well. Daily housekeeping provided as well..โ
