I’m not the type of person,to put a bad review.
I been in this property many times with no issues,this time was terrible from upper management,check in was great,but after walk In into the room,was not being clean,they moved us to different room with no sofa bed,really inconvenience because we have kids.
First night was ok A/C works.Next day they move us to our original room but no A/C they keep us there for the night (hot room)
Next day they move us again to different room,super clean but back to the same issue NO A/C
I when back to front desk personal and they are great people,send a maintenance to check A/C can’t get fix.
So the date we checked out from the hotel we ask for discounts,front desk was really polite and email GM and we told us only can remove resort fees $45
To this was nothing comparing to the hustle we have to deal,moving 3 times in the 3 nights we stay there.
Definitely we’re not going back to This hotel, by the way this was our 8 time staying there,NO MORE…