4/10 - 별로예요
Dawn
가족 여행
2025년 8월 14일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a suite which was dated & the bathtub had the appearance of uncleanliness however I think it was mostly from being old and stained. Housekeeping was rude and unfriendly. We asked for fresh towels and toilet paper and to remove the old towels. That’s all for a 3 week stay. The woman was clearly annoyed even though we offered to take the old towels to wherever she wanted them. The indoor pool area was absolutely gross! As I walked around the pool someone else’s hair stuck to my feet! The lower windows were left open and it smelled like stray cats urinated in the pool area. There were mosquitoes that literally ate us up! Bugs in the pool. The hot water was lower than the jets and looked like it had not been cleaned for a very long time. The staff very rarely greeted us when going in and out and seemed “put out” when asked a question. I never leave reviews but this place was such a disappointment and it wasn’t inexpensive especially for Enid, OK. There are some other options, I would seek them out before staying here again!
Dawn
2025년 7월에 23박 숙박함