We do apologize, but upon looking at your reservation it was not prepaid. Due to safety precautions, we must check to see if the card matches the person checking in or we must have a credit authorization from the card owner. Due to you not being able to provide us with either of those options we had to politely decline.

Thank you Tricia for your review and for bringing your concerns to our attention, we will be addressing this with our staff.

Thank you Philip for sharing your feedback with us!

Gary, thank you for taking the time to share you review with us!

Thank you Chad for your wonderful rating!

Thank you Harvey for your rating!

Thank you Harvey for your rating!

Thank you Tanner for your rating.

Susan, thank you so much for your wonderful rating and kind words, we hope to see you again soon!

Anais, thank you for your rating!

Thank you Andrew for your rating

Dear Tanya, thank you for sharing your wonderful experience with us! We understand that pets are family and love to welcome all our furry guests! We work hard on maintaining the upkeep of our facility to ensure that we are accommodating all our guests.

Thank you Katrina for your rating!

Dear Kent, thank you for taking the time to share your experience with us. It is unfortunate that you did not get a good nights sleep, I am sorry to hear that our pillows were not to your liking. Please know that you can always contact the front desk for extra pillows or linen at any time during your stay.

Britni, thank you so much for your wonderful review and kind words! We are thrilled to hear that you enjoyed your stay with us, we hope to see you again soon!

Thank you Denaye for your review!

Thank you John for your awesome review and rating!

Thank you Shane for your wonderful rating!

Thank you Katrina, we love to see our returning guests! Hope to see you again soon!

Thank you Timothy J for your awesome rating!

Thank you Wesley, we are completely thrilled to hear that you enjoyed your stay with and are looking forward to seeing you again soon!

Thank you Mary for taking the time to share your feedback with us, we always strive to make sure our guest are completely satisfied with their stay.

Ricardo, it saddens us to hear that you did not enjoy your stay with us. Please know that you can always contact our 24 hour front desk for any issues and concerns, we are here to help and assist you during your stay with us.

Dear Deborah, on behalf of all of Home Away Suites team, we would like to thank you for your wonderful review and kind words! We love to see that we have exceeded all your expectations and hope to see you again!

Dear Tiffany, we apologize for the inconvenience of the misunderstanding, but it is stated on all websites that we are indeed a pet friendly property. We did however have more pets this past weekend than usual due to the Enid Dog Show. Please feel free to contact the hotel directly if you have any further questions.

Thank you Domingo for your rating!

Thank you for you fabulous rating!

Thank you Belinda for your amazing rating!

Thank you Gordona for your rating!

Thank you Quanwasabii for your review and rating!

Dear Sierra, thank you for sharing your experience with us, we apologize for the confusion. I was able to search your reservation and found that your two reservations were booked under different last names which caused confusion with other reservations. I am glad that we were able to get it situated and get you settled into your room for your stay.

Thank you Greg for your wonderful rating!

Thank you Donise for sharing your experience with us, we appreciate your feedback and have brought your concerns to our maintenance team.

Katrina, thank you for sharing your awesome review with us!

LaLainya, I apologize for any inconvenience this may have caused you. Our Check-In time is at 3 PM and our Check-Out time is at 11 AM, we do however offer a late Check-Out for 12 PM, upon request. If you have any questions please feel free to contact the hotel directly. Thank you.

Thank you Chelsey for taking the time to share your rating with us!

Jovette, thank you for your amazing rating!

Thank you Jon for sharing your feedback with us.

Thank you Evan your rating.

John, thank you for reaching out to us, I would like to further discuss your concerns. I will reach out to you soon.

Dear Jordan, thank you for taking the time to share your feedback with us, where our facility is an extended stay, we do however get a variety of travelers, some long term and some just passing through. Our goal is always strive to make every stay accommodating for every guest. Please know that if you ever come across an issue or concern during your stay you can contact our 24/hour front desk staff. Safe travels!

Thank you Teresa for sharing your experience with us! I am glad to hear that we acted quickly in resolving your issue.

Dylan, I do apologize that you did not receive the same check in experience as the first night, unfortunately due to most hotel policies, we require a credit card authorization form for guest checking in with credit cards that either are not present during the time of check in or the credit card's name does not match the name of the guest checking in. This policy is set in place for the the safety and security of all guests in involved and the hotel. If you have any further questions please feel free to contact me at the hotel directly. Thank you.

Thank you Carol for sharing your feedback with us! At Home Away Suites every room has individual blankets for each bed, we also have additional blankets to provide if requested. Our lobby provides complementary coffee and hot water with varieties of teas.

Thank you Russell for your wonderful review!

Thank you for your rating!

Thank you carol for sharing your experience with us, we are thrilled that you enjoyed your stay and hope to have the pleasure to see you again soon!

Thank you Vickey for your rating!

Thank you Greg for your rating!