로비 라운지, 바다 전망, 매일 오픈

아틀라스 에사우이라 리아드 리조트 여행 후기

5 out of 5

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 766개 이용 후기 중 327개" "
평점 8 - 좋아요. 766개 이용 후기 중 265개" "
평점 6 - 괜찮아요. 766개 이용 후기 중 104개" "
평점 4 - 별로예요. 766개 이용 후기 중 49개" "
평점 2 - 너무 별로예요. 766개 이용 후기 중 21개" "

8.8/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

4/10 - 별로예요

SANG CHEOL

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Quality Manager 님, 2019년 11월 24일
Dear Sang Cheol, Thank you for staying in our hotel. We appreciate your rating!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요.
깔끔하고 좋았습니다.

8/10 - 좋아요

Eunjeung 님, 서울

좋아요: 객실의 편안함
호텔 가격 대비 괜찮았습니다. 첫날에는 세면대 물도 안내려가고 인터넷이 안되서 얘기했더니 업그레이드한 방으로 바꿔줬어요. 무난합니다

8/10 - 좋아요

lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
전반적으로 훌륭합니다. 호텔 비치는 비추입니다.
2박 3일 묶었습니다. 프라이빗 해변이 있어서 선택했는데 해변은 만족스럽지 못했습니다. 바람이 너무 많이 불어서 즐길 수 없었고, 바람이 센 만큼 파도도 셉니다. 다만 호텔 수영장은 시설이 좋아서 즐길 수 있었습니다. 비용이 비싼 만큼 시설은 좋습니다.

10/10 - 훌륭해요

Jamal

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La vue Le sevice
2024년 5월에 2박 숙박함

4/10 - 별로예요

Bruno

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
spacious room couldn't make it for windows not closing properly nor furniture quality; many pieces of furniture broken and outlets non working.
2024년 3월에 1박 숙박함
답변 제공: PR Department. 님, 2024년 4월 12일
Dear Bruno,First, we thank you for taking the time to share your experience with us, and for choosing our hotel for your stay in Essaouira. Please know that your comment has been taken into account. However, we hope to have the opportunity to welcome you again and demonstrate the levels of excellence for which we are recognized. Please believe in the expression of our respectful and devoted feelings. Kind regards, PR Department.

6/10 - 괜찮아요

Jenifer 님, Ciudad de Mexico

2024년 3월에 1박 숙박함

4/10 - 별로예요

Stig

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The door to my room malfunctioned, this was not handled well by the staff. This is the main reason for my dissatisfaction, there was no understanding or real help from the staff, when I tried to talk to the receptionist about it, he was only smiling. For me, it is a problem when the door can´t be locked, or can´t be opened. This happened multiple times. Except for that, ok hotel, nice location with some rooms overlooking the sea.
2024년 2월에 3박 숙박함
답변 제공: PRQ Atlas essaouira & spa 님, 2024년 2월 20일
Dear Stig, First of all, we would like to thank you for taking the time to tell us how you felt following your stay at our Atlas Essaouira & Spa hotel. We are sincerely sorry to read that your stay was not perfect because of the door’s issue. Rest assured that our customers' feedback is shared with all of our teams in order to try to continually improve our services in order to offer you the best possible stay. We hope to have the chance to welcome you again soon to offer you a stay that will exceed your expectations. Best regards. PRQ Atlas essaouira & spa

2/10 - 너무 별로예요

MANUEL

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Katarzyna

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not 5* standard, disgusting room
Pros: Excellent location, great parking, good breakfast (not 5* though), nice staff, beautiful lobby and garden Cons: the room was very dirty, we got upgraded to a Deluxe room which was old and dirty
2024년 1월에 1박 숙박함
답변 제공: PRQ Atlas Essaouira & spa 님, 2024년 2월 20일
Dear Katarzyna,We thank you for taking the time to share your comments following your stay in our hotel. We are glad to know that you enjoyed the fantastic location in our hotel , lobby and gardens . We take your feedback about our rooms seriously and will work to address the issues you have mentioned. We hope to have the opportunity to welcome you back to Atlas Essaouira & Spa and provide a more enjoyable experience.Best regards. PRQ Atlas Essaouira & spa

8/10 - 좋아요

Omar 님, Marrakech

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La propreté et le calme
2024년 1월에 2박 숙박함
답변 제공: PR service 님, 2024년 2월 20일
Cher Omar, Merci infiniment pour votre commentaire positif ! Nous sommes ravis que votre séjour ait été superbe. Votre satisfaction est notre priorité, et nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt à l'Hotel Essaouira & Spa. Cordialement, PR service.

10/10 - 훌륭해요

Sébastien

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour sympathique, chambre très grande et confortable , très bon lit , excellent buffet déjeuner. L'hôtel est immense, beaux espace et situé face à la plage. Le personnel est d'une extrême gentillesse.
2024년 1월에 2박 숙박함
답변 제공: PR Atlas Essaouira & spa. 님, 2024년 3월 12일
Dear Sébasten,Nous sommes ravis de savoir que vous avez passé un séjour agréable parmi nous. C'est un plaisir de savoir que vous avez apprécié la taille et le confort de votre chambre ainsi que la qualité de notre buffet petit-déjeuner. Nous sommes également heureux que vous ayez pu profiter de nos vastes espaces et de notre emplacement en bord de plage. Vos aimables mots à l'égard de notre personnel nous touchent profondément, et nous transmettrons vos compliments à toute notre équipe. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour une expérience tout aussi plaisante, voire meilleure.Warm regards

6/10 - 괜찮아요

Julien

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Zhaobing

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
地点不错,但温泉每天12点开始,因此没有使用少,是个小问题
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Youssef

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

F

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good Hotel.
Beautiful Hotel just right in front of the beach. The place, staff, and amenities were all good. The staff is very polite and very helpful. Good breakfast with lots of choices. 15 minutes walk to the downtown. Whether you are going with or without family, I strongly recommend this place to everyone. Definitely going to visit again.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Habib

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Menahem r

2023년 10월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
DearWe thank you for your choice at our Atlas Essaouira hotel & spa and for sharing this very informative. We apologize for the inconvenience caused, we have taken note of your findings to make a necessary improvement because the satisfaction of our customers is our priority.In the hope of finding you again, we will make every effort to provide this time with a stay full of positive and memorable moments.PRQ Atlas essaouira & spa

10/10 - 훌륭해요

Mohamed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
dear MohamedWe would like to thank you for taking the time to give your opinion following your experience at Hotel Atlas Essouira & Spa.Indeed, it is a real pleasure for us to receive compliments.We hope to have the pleasure of welcoming you again in the near future.PRQ Atlas essaouira & spa

8/10 - 좋아요

Zakari

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
Dear ZakariIt is with great pleasure that we receive your comment and we would like to sincerely thank you.We attach great importance to the smooth running of our customers' stay because your satisfaction is the greatest reward for us.However, we will not fail to share your feedback with all of our teams.We really hope to be able to welcome you again for another wonderful stay.Sincerely.PRQ Atlas essaouira & spa

8/10 - 좋아요

Stephen

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good, not 5 star though
Good location. Taxi ride to Medina 7DH or easy walk of about 15 min. Beach opposite the hotel. Easy walk to restaurants. Parking was on the street & we did ask if we could park inside the boom gate and told no, park on the street. We had a burger & club sandwich from bar- they were good and reasonably priced for a hotel. Breakfast is ok - not many options. The pool was nice but the pool bar was not open when we visited. The staff - not friendly, not rude - just ‘there’. The lady at the omelette station was probably the only one with a smile.
2023년 9월에 3박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
Dear Mr Stephen,Thank you for sharing your valuable feedback with us. We are really happy that you had an excellent stay at our Atlas Essaouira hotel & spa.It is especially nice to receive such positive feedback about the breakfast and our location. They are always available to provide excellent service, and we can see that we have met your expectations.We really look forward to welcoming you again in the near future.Sincerely.PRQ Atlas essaouira & spa

8/10 - 좋아요

Mohammed

2023년 9월에 2박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
Dear MohammedWe thank you for devoting your precious time to writing this very nice comment following your stay in our hotel.We work daily with passion to offer you the best service and we are delighted when we succeed.We do our best to surprise you during each of your stays.Rest assured that your feedback has been shared with all of our teams and we can assure you that it will increase our motivation tenfold in order to continue to offer this service of exceptional quality.We hope to welcome you again very soon for an even more magnificent and unforgettable moment.PRQ Atlas essouira & spa

8/10 - 좋아요

AbdelAziz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
Dear AbdelAzizWe would like to thank you for sharing your experience at our Atlas Essaouira hotel & spa.Indeed, we attach real importance to feedback from our customers because the satisfaction of our customers is the best reward for our teams.We work at all times to ensure that your stay goes as smoothly as possible.We hope to welcome you to once again offer you a quality stay.Best regards.PRQ Atlas essouira & spa

8/10 - 좋아요

Ghada

단체 여행
I liked everything only de rooms are not cold enough but the service is great the people are Nice the hotel is clean and great location
2023년 8월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
Dear GhadaThank you for your choice at our Essaouira hotel & spa and for taking this time to give your opinion in favor of our establishment.Also, we are glad that your stay was satisfactory.Hoping to find you again among us; and we assure you that we will make every effort to send you this time, a stay full of positively memorable moments.Sincerely.PRQ Atlas essaouira & spa

8/10 - 좋아요

Abdelilah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet
2023년 8월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 9월 4일
Dear Abdelilah,Thank you for sharing with us your experience at Atlas Hotel Essaouira & SPA, it was a pleasure to have you among us. It is with great pleasure that we receive your compliments and know that they have been communicated to all our teams who make the customer an absolute priority.We hope to have the pleasure of welcoming you and welcoming you in the near future to offer you a new experience.Best regards.PR Service.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 숙박 시설 상태 및 시설
Décevant ce n'est pas un 5 étoiles
Nous avons passé 1 semaine à l'hôtel en petite famille. Contrairement à l'annonce l'hôtel ne possède pas de lit simple supplémentaire c'est un canapé qui doit se transformer en lit. nous nous sommes débrouillés... Concernant l'état général de la chambre c'est propre (sauf sous le canapé). L'état général est toutefois usé. Il n'y a pas de possibilité dans la chambre que nous avions d'accrocher une serviette dans la salle de bain donc c'est par terre. Les crochets ne sont pas remplacés. Coté petit déjeuner on est loin des critères d'un hôtel qui se réclame 5 étoiles, on a passé un temps fou à attendre, faire la queue 40 45 min pour avoir un oeuf au plat ou une omelette, attendre une tasse qui arrive au compte goutte de la plonge. Attendre un verre pour se servir un jus. Sur la semaine l'hôtel n'a pas été capable de gérer les heures de pointes. Coté room service il faut parfois relancer. Eviter le buffet du soir qui est disuasif et pour le prix et pour la qualité de ce qui est proposé. Nous avons apprécié la piscine, la dispo des serviettes en revanche parfois on oublie notre commande au bar ou lorsque l'on se fait servir il manque des choses. Les toilettes de la piscines n'étaient pas propre du tout, de très mauvaises odeurs, résultat on fuit. Concernant les badges de chambres le moindre effleurement avec votre téléphone désactive votre carte, on passe son temps à faire des aller avec la réception. L'hôtel est labellisé "welcome safely" en 2021 de quoi décrédibiliser ce label
2023년 8월에 6박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 9월 3일
Cher Client,Nous sommes sincèrement désolés de lire que vous n'avez pas pleinement profité de vos vacances parmi nous, car nous nous efforçons de délivrer d'inoubliables expériences à nos clients. Sachez que notre équipe de Direction ainsi que les différents chefs de département ont révisé vos commentaires en détail et qu'ils seront tous pris en considération afin de poursuivre notre politique d'amélioration continue. Soyez certain que vos commentaires ont bien été pris en sérieuse considération et qu'ils nous aideront à améliorer la qualité de nos services. Merci encore pour la courtoisie de votre temps, et malgré les imperfections vécues durant votre séjour. Cordialement,PR Service.

4/10 - 별로예요

Soufiane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 10월 19일
Dear SoufianeWe thank you for your choice at our Essaouira hotel & spa as well as for this sharing in favor of our establishment.Hoping to see you again among us, and we assure you that we will make every effort to ensure that this time you have a memorable stay.Kind regards.PRQ Atlas essouira & spa

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hôtel à oublier !!!
Tellement décevant !!! Cet hôtel a 5 étoiles uniquement sur le papier. Notre chambre familiale était très très sale (Couverture, coussins, miroir, poussière, poils …). Nous avons pris des photos de notre chambre et sommes allés les montrer à la réception. Aucune réaction de leur part, aucune proposition de changer de chambre, ni même la nettoyer et encore moins des excuses. Nous avons donc pris la décision de quitter l’hôtel dès le lendemain matin et avons cherché un autre établissement. Personnel complètement dépassé.
2023년 8월에 3박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 8월 23일
Cher Client,Nous vous remercions d'avoir pris le temps de rédiger un commentaire sur votre séjour à Hôtel Atlas Essaouira & Spa. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Cordialement,PR Service.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Waardeloos HÔTEL, niet ens een ster waard. Laag en onopgevoed publiek die je overal lastig vallen. We zijn na een dag gillend weggelopen.
2023년 8월에 7박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 8월 23일
Dear Customer,We would like to thank you for giving us an honest review of your stay. Unfortunately, we were unable to meet your expectations. we would definitely take your comments into consideration for future improvements.We would be very happy to welcome you again very soon! Thank you once again for choosing to stay with us and we would be delighted to welcome you very soon in Essaouira.Best regards,PR Service.

8/10 - 좋아요

Rachid

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Alfie

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rooms and property in general are very good. Surprisingly for Morocco, staff is not very friendly/helpful (except the bellboy, he was excellent). The reception, restaurant, etc., did not make us feel welcome at all. Food and drinks were good. Hotel is very well located. beach front and there is a lot to do walking distance. We walked to the medina and back but next time I might stay closer.
2023년 5월에 1박 숙박함
답변 제공: Atlas Essaouira & spa 님, 2023년 8월 11일
Dear Customer,We would like to thank you for taking some of your precious time to write to us about your experience at Atlas Essaouira & Spa. We were delighted to have you with us.We have also noted your constructive remarks, we regret that certain aspects did not satisfy you, and we are sorry for any inconvenience experienced during your stay. rest assured that we will take the necessary measures to improve this aspect.Looking forward to seeing you again soon with us.Best regards,PR Service.

10/10 - 훌륭해요

Bilal

2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Dana

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Abderrahim

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Mohamed

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Mehdi

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Une fois mais pas 2
Seul élément justifiant le prix sa localisation en front de mer, à 10 min de la médina. Décoration des chambres vieilliote, climatisation peu efficace, petit déjeuner moyen.
2023년 7월에 2박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 7월 11일
Cher Mehdi,Nous vous remercions d'avoir pris de votre temps afin de nous faire part de votre ressenti suite à votre séjour à Hôtel atlas Essaouira & Spa.Aussi, Nous avons bien pris note de votre remarque concernant la climatisation et le petit déjeuner, assurez vous que nous allons faire le nécessaire pour améliorer la qualité de notre prestation.Nous espérons avoir le plaisir de vous accueillir prochainement et regagner votre confiance. Cordiales Salutations,PR Service.

6/10 - 괜찮아요

Mehdi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

10/10 - 훌륭해요

Abdelouahid

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We hebben een mooie kamer gehad met uitzicht naar de zee. Hele vriendelijke personeel en een mooie ruime kamer.
2023년 5월에 2박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 6월 19일
Dear Customer,The management and all the employees would like to thank you very much for your excellent comment following your stay at Atlas Hotel Essaouira & Spa. We are very honored that our hotel exceeded your expectations. The satisfaction of our customers is paramount and we work towards it every day. Rest assured that we will share your appreciation with the entire team that contributed to this success.Looking forward to seeing you again very soon.Best regards,PR Service.

10/10 - 훌륭해요

Nabil

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Personnel très accueillant, les lieux sont propre et le lit très confortable. Le patron de l’établissement prend soin de passer voir ses clients et son personnel au petit déjeuner. Les chambres sont équipés d’un mini frigo mais il serait bien d’équiper ce dernier de petit rafraîchissement
2023년 5월에 1박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 6월 15일
Cher Nabil,C'est toujours un très grand plaisir de lire vos commentaires suite au séjour à notre hôtel. Aussi, je souhaite vous remercier infiniment pour votre grande fidélité auprès de notre établissement.Nous sommes très heureux de recevoir votre éloge sur notre personnel et le service qui vous a été offert. Par conséquent je ne manquerai pas de partager vos commentaires à nos équipes. Nous sommes aussi enchantés d'apprendre que nos chambres sont à votre goût.Je souhaite personnellement vous remercier une nouvelle fois pour votre merveilleux retour, et espérons avoir la joie de vous accueillir très prochainement au Atlas Essaouira & Spa.Salutation,PR Service.

10/10 - 훌륭해요

Mary

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was an exceptional place.. great breakfast, access to both pool and beach was wonderful.. room really nice, clean and comfortable
2023년 4월에 3박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 6월 15일
Dear Mary,We would like to thank you for posting this review of your recent stay at our Atlas Hotel Essaouira & Spa hotel. We are happy to read that you thoroughly enjoyed your holiday and can only agree with you on the impact that interactions with our staff can have on the overall experience with us. The entire team works tirelessly to ensure impeccable service and a memorable experience in our hotels. Your comments are essential to this end.Thank you again for choosing our hotel for your vacation and we hope to welcome you back and have the opportunity to exceed your expectations on a future occasion.Best regards,PR Service.

8/10 - 좋아요

Muhammed

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very good resort with love beach front view
Everything was good except the room wasn't to the 5* standard. The bathroom needs renovation as tiles were cracked open water leakage and bent bath tub.
2023년 5월에 2박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 6월 16일
Dear Muhammed,We sincerely thank you for this return following your recent stay at the Atlas Hotel Essaouira & Spa.We are pleased to note that you enjoyed your time with us.We take into consideration your constructive remarks concerning the room, it is always very important for us to receive the opinions of our customers because it allows us to better understand the points on which we must improve in order to satisfy all of our customers. .We hope to have the pleasure of welcoming you again in the near future.Best regards,PR Service.

10/10 - 훌륭해요

N.

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personeel zeer vriendelijk. Kamer ruim en schoon. Parkeren rondom hotel. Enige minpunt badkamer kan beter afgewerkt/afgekit worden.
2023년 4월에 2박 숙박함
답변 제공: Atlas Essaouira & Spa 님, 2023년 6월 15일
Dear Customer,We would like to thank you for choosing Atlas Hotel Essaouira & Spa, for your recent stay, and for having been kind enough to leave your impressions on Expedia. We are delighted to be able to see your satisfaction and I will not fail to congratulate the staff. Your satisfaction is by far the greatest reward.Also, we have taken note of your remark concerning the bathroom. Rest assured that your opinion will be shared with all the teams, in order to improve our quality of service.Once again, thank you for your pleasant comment and all the Ambassadors of Atlas Essaouira & Spa hope to have the pleasure of welcoming you again very soon.Best regards,PR Service.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Décevant
Convenable . Pour le prix il y a mieux Essaouira. Le Réceptionniste pourrait être plus aimable
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

Elias

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

jerome

2023년 1월에 1박 숙박함

10/10 - 훌륭해요

OTHMAN

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Esaouira la magnifique
We kind super très bon hôtel,bien situé, très propre , le petit déjeuner et le dîner correcte buffet
2022년 10월에 1박 숙박함

8/10 - 좋아요

Philipp

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Einfacher und unkomplizierter Check In. Lage direkt mit Blick auf den Strand und die Bucht super. Parkplatz am Hotel. Hotelanlage wirkt etwas abgenutzt und teilweise in die Jahre gekommen. Etwas mehr Auswahl beim Frühstück wäre wünschenswert. Für 1-2 Nächte trotzdem gute Übernachtungsmöglichkeit in Altstadtnähe.
2022년 9월에 1박 숙박함
답변 제공: PR Service 님, 2022년 10월 6일
Dear Philip,We thank you for these pleasant moments spent in our establishment at Atlas Hôtel Essaouira & SPA. These glorifying words delight us perfectly, because we take precedence over the quality of the services provided and the absolute happiness of our guests.We have taken note of your remarks concerning the breakfast, be sure that we will do what is necessary to improve the service.We hope to have the pleasure of welcoming you and welcoming you in the near future to offer you a new experience. Best regards.

2/10 - 너무 별로예요

Marc

2022년 9월에 1박 숙박함

4/10 - 별로예요

Youssef 님, Manassas Park

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
The hotel is nice, but I had a disappointing experience. I had 3 rooms, 2 of which had a broken AC. I called the front Desk 5 times and every time they told me they would send someone. I wasted hours waiting on this technician and finally gave up. My kids couldn’t sleep because of the heat.
2022년 7월에 1박 숙박함