Dear Kieon, Please accept my sincerest apologies for your stay, We may have some techical issues however we will always react as fast as we can to find a solution. I am sorry if we did not success to meet your expectations. I hope you will give us another chance to welcome you and show you our sense of hospitality Sincerely yours, Anabelle VIGNON General manager

Dear Mr GAEL,Thank you for your opinion. We are delighted to hear that you enjoyed our hotel amenities, including the swimming pool, private beach club. We are glad that you enjoyed your room. Your comments regarding breakfast and the maintenance of the facilities are taken into account and we will strive to improve in these areas. We are delighted that you found the whole package worth the price and we hope to welcome you again soon.Sincerely

Dear Catherine,Thank you very much for your positive review of our hotel. We are delighted that you enjoyed our location, helpful staff, and the proximity to the beach. Your feedback regarding the bathroom will be taken into consideration to improve our service. We hope to have the pleasure of welcoming you back on your next visit.Best regards,

Cher Thierry,Nous vous remercions pout votre note très positive à la suite de votre séjour parmi nous.Votre satisfaction est notre priorité.Au plaisir de vous accueillir à nouveau dans votre demeure Souirie. Cordialement

Dear Guest,Thank you for your feedback. We appreciate your input and are glad to hear that overall your experience was satisfactory. We take your comments about the spa pricing into consideration and will strive to enhance our services. We hope to have the opportunity to welcome you back and provide an improved experience.Best regards,

Cheer Guy,Merci pour votre note très positive. Nous sommes heureux de voir que votre séjour vous ait apporté pleine satisfaction.Au plaisir de vous accueillir à nouveau dans notre demeure Souirie.Cordialement

Dear Toine,We would like to express our gratitude for selecting our hotel for your visit to Essaouira. We are thrilled to learn that you enjoyed your experience with us. We look forward to the opportunity to welcome you back for another stay in the near future.Sincerely,

Dear Peter,Thank you for your kind words. We are delighted to hear that you enjoyed your stay at our hotel and found it convenient for local attractions and transportation. Our friendly staff is always here to assist you.We look forward to welcoming you back in the future.Best regards,

Dear Jacques,Thank you for your comment. We're delighted you found good value with us.We hope to welcome you again for a new experience.Sincerely

Dear Jonny,Thank you very much for your kind words! We are delighted to learn that you had an exceptional experience during your stay with us. It is wonderful to know that you appreciated the design of our hotel, our swimming pool and our privileged location in Essaouira, close to the old town and the beach. We are especially grateful for your appreciation of our staff's dedication to providing personalized experiences and excellent customer service.We look forward to welcoming you again in the future!Sincerely

Dear Hicham,Thank you for your kind words! We're glad you enjoyed your stay and the amenities. Looking forward to welcoming you back soon!Best regards

Cher François,Nous vous remercions pour vos aimables paroles concernant notre hôtel. Nous sommes ravis que vous ayez apprécié son charme. Veuillez nous excuser pour le problème de climatisation. Nous espérons avoir le plaisir de vous accueillir à nouveau dans le futur.Cordialement

Cher Samir,Nous tenons à vous remercier pour votre note d'appréciation suite à votre séjour à notre hôtel. Votre satisfaction nous motive à continuer à offrir des expériences mémorables à nos clients.Au plaisir de vous accueillir à nouveau dans un proche avenir.Cordialement

Chère Suraiya,Nous vous remercions pour votre note suite à votre séjour dans notre hôtel. Votre appréciation bienveillante sera transmise à toutes nos équipes. Votre satisfaction demeure au cœur de nos préoccupations.Cordialement

Dear José,Thank you for your feedback! We appreciate your kind words about our excellent hotel staff and prime location. We apologize for the maintenance issues you experienced, particularly the difficulty with regulating the shower temperature and the insufficient number of umbrellas at the pool and beach. Your comments will be taken into consideration to improve our services.Sincerely

Dear Kristin,Thank you for your valuable feedback! We're glad to hear that you enjoyed our convenient location near the port and Medina, as well as our private beach area with table and beverage service. We appreciate your comments regarding the food and will take note of the occasional slowness. We apologize for any inconvenience caused by ants and gnats in your room; we will address this issue promptly. Your suggestion for larger bottles of complimentary water in the room is duly noted. We're pleased that you liked our pool area and fitness center, and we appreciate your kind words about our staff. We will definitely consider your suggestions for improving the overall property upkeep to enhance our guests' experience. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely

Dear Fernanda,Thank you for sharing your feedback about your stay.We apologize for any inconvenience and inconvenience you experienced due to the lack of an accessible shower in your room.We take the accessibility and safety of our guests very seriously, we would like to be informed during your stay in order to offer you an executive suite which has a bathroom with separate shower and bath.We deeply regret that we did not know your wish and provide you with an upgrade to a suite that meets your specific needs.We sincerely apologize for the distress and pain you have endured as a result of the incident.We appreciate your bringing this matter to our attention, and we will take your comments into consideration to ensure that such incidents do not reoccur in the future. Your comments help us to improve our services and facilities, and we deeply regret any inconvenience caused to you.Again, we apologize for not meeting your accessibility requirements and hope your shoulder injury has since healed.We hope to have the opportunity of welcoming you back in the future, We look forward to the chance to welcome you back in the future.Sincerely

Cher Mr Alain,Merci d'avoir noté votre séjour au sein de l'hôtel MGallery Le Médina Essaouira.Nous espérons avoir l'opportunité de vous accueillir à nouveau pour vous offrir une expérience unique et mémorable.Cordialement

Dear Fernanda,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at our hotel and that you found Essaouira to be a wonderful city. We hope to welcome you back in the future for another enjoyable stay.Best regards

Dear Guest,Thank you for taking the time to tell us about your experience at the MGallery Le Medina Essaouira.We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.We hope that you will give us the opportunity to better serve you in the near future.Sincerely,

Chère Sylvie,Merci beaucoup pour le partage de votre avis sur le site Expedia.Nous sommes ravis de voir que vous ayez apprécié notre emplacement. Cependant nous sommes navrés de ne pas être à la hauteur de vos attentes lors de votre arrivée.Afin d'éviter les formalités d'enregistrement sur place,et que ce genre de désagrément ne se reproduira pas, nous vous recommandons de faire votre check in en ligne au moment de votre réservation.Au plaisir de vous revoir à nouveau pour une meilleure et mémorable expérience.Sincèrement

Dear Oksana, Thank you very much for sharing your appreciation, we are so glad you enjoy your time with us, We are looking forward to welcoming you

Thank you for rating us, We hope you will come back to visit us,

Cher client,Merci de nous avoir fait confiance pour votre séjour à Essaouira.Nous sommes ravis que vous ayez apprécié votre expérience.Au plaisir de vous revoir très prochainement.Bien cordialement

Dear Mr Peter, First of all, please accept my sincerest apologies for the experience you faced.This is not how we are used to welcome our guests and please trust me this is an epiphenomenon.I am sorry you did not enjoy your stay as most of our guests and be assured we take well note of your remarks to avoid this situation in the future. I hope you will give us another opportunity to receive you and offer a memorable moment.Sincerely yours,

Chère Danièle,Merci d'avoir noté votre séjour à l'hôtel MGallery Le Médina Essaouira.Ce fut un plaisir de vous avoir accueilli.Au plaisir de vous recevoir à nouveau.

Cher Frederick,Merci d'avoir choisi notre hôtel pour votre séjour à Essaouira.Nous sommes très heureux de voir que votre expérience vous ait apportée pleine satisfaction.A bientôt pour une prochaine visite.

Dear Nissim,Thank you for choosing our hotel on Expedia.We understand that you had a bad experience in our hotel during your stay,we pride ourselves on our customer service and our ability to deliver a premium customer experience. We are sincerely sorry to hear that this negative experience has disrupted your stay, and we would like you to give us the opportunity to welcome you back for a better experience.

Cher Julien,Merci beaucoup pour ce merveilleux commentaire.Nous sommes très touchés par votre retour!L'ensemble de l'équipe est fière d'avoir contribuer à la réussite de votre séjour et espérant avoir l'opportunité de vous faire vivre une expérience mémorable à nouveau.A bientôt

Dear Jennifer,Thank you for taking the time to tell us about your experience at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. We are sorry that your stay did not meet your expectations; please allow us to express our sincerest apologies.Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely

Dear Sophie,Thank you for choosing to stay with us at MGallery Le Medina Essaouira.Our guests' comfort and satisfaction are one of our topmost priorities.. We are sorry that your saty didn't meet your expectation.It was a pleasure having you as our guest, and we hope to welcome you back in the futur.Sincerely

Chère Silvana,Merci beaucoup pour votre retour positif à la site de votre séjour parmi nous.Nous sommes heureux de voir que votre séjour vous ait apporté pleine satisfaction.Dans l'attente de vous accueillir à prochainement pour une nouvelle expérience, nous restons à votre entière disposition pour toutes demandes particulières.Bien à vous

Dear Alexandra,Thank you so much for your great comment regarding your recent stay at MGallery Le Medina Essaouira.We are happy to read that you appreciat your experience with us.We hope to see you in the near futur.Warms regards

Chère Zahira,Merci beaucoup pour votre avis si positif suite à votre récent séjour à l'Hôtel MGallery Le Medina Essaouira.Nous sommes heureux de lire que votre séjour vous ait apporté pleine satisfaction.Nous espérons sincèrement avoir l’opportunité de vous accueillir à nouveau !Encore merci de la part de toute l’équipe !Bien cordialement,

Thank you for sharing your sentiment regarding your stay, We are sorry we did not were at your expectations and being able to provide you a more pleasant moment. We work on improvements, and hopefully you will come back to visit us for another experience. Sincerely yours,

Thank you for your appreciation, we hope you will come back to visit us,

Cher George, Merci pour votre note d'appréciation! Nous sommes extrêmement ravis que votre expérience parmi nous vous ait été une réussite . Nous vous attendons avec impatience votre retour! A bientôt.

Cher Regis, Merci infiniment pour ce merveilleux retour d'expérience à la suite de votre séjour parmi nous ! Nous avons bien pris note de vos remarques et soyez assurée que nous travaillons quotidiennement aux améliorations nécessaires. Merci également de nous faire part de vos impressions positives concernant la literie et le petit déjeuner. Nous sommes impatients de vous accueillir prochainement pour un séjour mémorable. Cordialement

Dear Christopher , Thank you so much for your great comment regarding your stay at MGallery Essaouira. We are glad to read your positive feedback on your good experience. We really hope to welcome you again among us. Kind regards,

Cher Mohamed, Merci pour votre retour! Nous sommes navrés de voir que votre séjour ne vous ait pas apporté pleine satisfaction. Nous espérons avoir l'opportunité de vous accueillir à nouveau parmi nous afin de vous délivrer une expérience meilleure. Cordialement.

Dear Josee, Thank you for taking the time to post such a kind rate following your recent experience at MGallery Le Medina Essaouira. We are delighted to know that you appreciated your time among us. However,we take note of your constructive comment! We truly hope to have the pleasure of welcoming you back very soon. Warm Regards,

Dear Amal, Thank you very much for sharing your five stars review on Expedia web regarding your recent stay at the MGallery Essaouira. We are delighted to read that you enjoyed your experience with us. We all hope to have the pleasure to welcome you back for another memorable moment. Best regards

Cher Ali, Merci pour votre appréciation et votre retour. Au plaisir de vous accueillir à nouveau dans votre demeure Souirie. Cordialement

Dear Stefano, Thank you for posting your review regarding your latest experience at MGallery Essaouira. We are delighted that your stay matched your expectations and that you appreciated our staff. Also, All your kind words about our breakfast buffet. We hope to have the honor to welcome you again soon in our hotel. Kind regards,

Cher Sébastien, Nous tenons à vous remercier pour votre retour à la suite de votre séjour parmi nous. Nous avons noté votre remarque concernant la rénovation et nous vous assurons que nous travaillons au quotidien pour offrir à nos hôtes une qualité de prestation digne de notre image MGallery. Au plaisir de vous accueillir à nouveau pur une mémorable expérience. Cordialement