페어필드 호텔 검색: 지금 예약 가능한 인기 숙소

“Unfortunately, the television had cable that included nothing local. NO news, local info, etc. No regular channels. All together a big waste!!!”

“The staff are the real stars here! They are so nice - from the front desk to housekeeping. Special thanks to Erica in housekeeping for making the stay wonderful. I had asked for bare minimum (new sheets and towels) and she did it all plus gave me extras of towels. She saw my little boys! Appreciated the thoughtfulness. The ladies in the breakfast room were also very nice, making sure the kids and I had what we needed. Biscuits and Gravy are Sundays BTW. It was delicious everyday. Great stay!...

“Clean room. Good breakfast!”

“Check in took a LONG time...15 plus minutes. We discovered after pulling the bedding down for the night that one side of the sheet had a huge hole. My husband got his foot caught in it. Even if we would have wanted to call the front desk...no phone. The shower had hair from other guests in it. How do you miss that much hair when cleaning???? Our room phone didn't work or even have a cord connected to it and we had an emergency and had to call for an ambulance. Thank goodness for cell phones! Due...

“The free breakfast was crap. Wasn’t nothing but cereal, old toast and premade pancakes you had to microwave.”

“**Outstanding Customer Service – Thank You, Victor!** Victor provided exceptional customer service during our stay at Best Western Ottumwa Inn & Suites. He was incredibly helpful, supportive, and cooperative, and went above and beyond to assist us whenever we needed help. His kindness, patience, and willingness to help made a real difference in our experience. It’s rare to come across someone who genuinely cares about guests and does everything possible to make their stay comfortable and...

“1”

“The room had an odor and my husband checked the filters on the ac, they were black. It was reported to the staff. The bed was uncomfortable and noisy, one of those beds that made noise every time someone moved. The safe did not work, could not lock it, keypad did not respond. Would not stay there again for the price.”