โWe thoroughly enjoyed our stay and the quality of the service, cleanliness, bar, restaurant, food etc etc. The employees were great too. However, the hotel is not ideal for someone that has impaired mobility or uses a wheelchair, because of steps within the common parts of the building and does not have a lift to access the upper floors' bedrooms.
Whilst we were there, some decoration works were commenced indicating a recognition for ongoing maintenance is constant. The hotel would benefit from...
โThe staff were all very friendly and accommodating without being over the top . Nothing was too much trouble .
The food was excellent
Spa excellent and very clean
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โHotel bien situรฉ.
A 10 minutes environ du centre ville ร pied.
Et 10 minutes environ du bord de mer
Personnel tres aimable.
Petit dรฉjeuner variรฉ.
Animations journalieres le soir.
Avons passรฉ 5 jours pour visiter l'รฎle a velo
Possibilitรฉ de parquer les vรฉlos gratuitement. โ
โLovely sea view.
Staff were very helpul and friendly, particularly Keffas and reception.
Very clean and well kept
No noise, comfortable room, gentle sea lulls you to sleep.
Large mugs for tea & coffee were high on the list.
Pool was pristine and just the right temp. โ
โWonderful experience for our Ruby anniversary celebration. Cracking location overlooking the beach and close to the centre of St Helier. 5* service and luxury. The Tasilli restaurant is superb.โ
โA lovely hotel, very relaxed and chilled. Beautiful pool with loungers. We had a balcony overlooking the sea, which was great. Fabulous breakfasts, lots of choices and evening meals were very good. We were very impressed by the staff who were all so friendly and helpful. If we go back to Jersey weโd definitely stay again. โ
โVery good hotel. Room well equipped and quiet. Swimming pool and spa area great. A few minutes walk from main street, a bit further away from the port area (but within walking distance).โ
โThe hotel was very inviting with staff polite and excellent cleanliness. The Rooms were lovely again very clean and serviced well. The position of the hotel being central is near all public transport and shopping. I might also add the restaurant was exellent.โ
โLovely big single room at good price. Nice breakfast. Amazing beautiful gardens, outside space and swimming pool. Shuttle into town or 40 min walk. Definitely coming back โ
โWe had a wonderful stay at Norfolk Hotel! It was very clean and cozy and the staff were very kind and accommodating. I highly recommend it and plan to stay there again for our next visit to St Helier. โ
โHistorical property with modern facilities.
Ideal location.
Friday Feast is superb.
Friendly staff with can do attitude.
Would love to visit again.โ
โMy travel to get here was fraught with issues. From the moment I walked in the door to the time I left, everything about the stay here was a treat. Excellent customer service, comfortable room, nice bar and restaurant. โ
