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홀리데이 인 익스프레스 & 스위트 파밍턴, IHG 호텔 여행 후기

2.5 out of 5
홀리데이 인 익스프레스 & 스위트 파밍턴, IHG 호텔
820 Market St, Farmington, MO

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 382개 이용 후기 중 208개" "
평점 8 - 좋아요. 382개 이용 후기 중 114개" "
평점 6 - 괜찮아요. 382개 이용 후기 중 30개" "
평점 4 - 별로예요. 382개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 382개 이용 후기 중 17개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

6/10 - 괜찮아요

Kimberly

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They front desk personnel were very pleasant and accomodating, the room was clean, very large. I thinknits overpriced, the room wasnt decorated very pretty, gave it a cold, uncomfortable feeling, but i have anxiety. The bed was hard, the pillows awful. I did love the large selection of premium cable channels.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kerrie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was extremely clean and the staff were all very nice and welcoming. We had no issues and a great stay!
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Nikisha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Didn't like the fact my room was across from the pool. Loud traffic and man at front desk said I couldnt change rooms other then that it was a nice stay
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Roger

2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Marshall

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Dianne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Timothy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Robert

2023년 12월에 1박 숙박함

8/10 - 좋아요

christina

2023년 11월에 2박 숙박함
답변 제공: Kim 님, 2023년 11월 27일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hiking adventure
We always book this hotel for our annual hiking adventure. Staff is welcoming and friendly. Rooms are comfortable. Hotel is conveniently located near restaurants and shopping. Close to Elephant Rocks, Johnstown’s Shut-ins, Taum Sauk, Washington State Park, St. Joe State Park, & St. Francois State Park.
2023년 11월에 3박 숙박함
답변 제공: Kim 님, 2023년 11월 27일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!

2/10 - 너무 별로예요

Kylie

2023년 10월에 1박 숙박함
답변 제공: Kim 님, 2023년 11월 27일
Thank you for your review we greatly appreciate it and we will share it with our team members to ensure better service. We hope to see you again soon!

4/10 - 별로예요

Steven

별로예요: 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kim 님, 2023년 10월 24일
Thank you for your review. If you could tell us about your stay we would appreciate it so that we can improve.

4/10 - 별로예요

Sharon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had to wait for over an hour to check in because the room wasnt ready
2023년 10월에 1박 숙박함
답변 제공: Kim 님, 2023년 11월 27일
Thank you for your review we greatly appreciate it. IHG standard check in time is 3:00pm. If in the future you would like an early check in please let us know and we would be happy to help with that.

8/10 - 좋아요

TAMMY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Not a happy camper!
we had a wedding sat. stayed friday so all the kids could swim. pool was not working needed a part we had 4 rooms booked we would have stayed somewhere else with working pool. manger was rude when I ask for a bit of compensation. said it was for a wedding not swimming we would have just stayed sat. or found another hotel with working pool, spend money on friday for nothing. The manager was rude about it. i would like some kind of comp.
2023년 10월에 2박 숙박함
답변 제공: Kim 님, 2023년 10월 24일
Thank you for your review we greatly appreciate it. We apologize for our pool not being heated at the time of your stay.

8/10 - 좋아요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Kim 님, 2023년 11월 27일
Thank you for your review we greatly appreciate it. We hope to see you again soon!

10/10 - 훌륭해요

Frieda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Kim 님, 2023년 11월 27일
Thank you for your review we greatly appreciate it. We hope to see you again soon!

4/10 - 별로예요

Sandra

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Big Let Down!
The pool is NOT heated-the room that the pool is in is heated to 82 degrees. They hope that’s enough to heat the pool.Lol They do not have microwaves in the rooms. They do not offer decaf at breakfast but you can it in the room IF they restock the supplies. To be honest we chose this hotel because of the indoor heated pool so I could enjoy it with my grandchildren. Big Let Down!
2023년 9월에 4박 숙박함
답변 제공: Kim 님, 2023년 10월 24일
Thank you for your review

4/10 - 별로예요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Big Let Down!
The pool is NOT heated-the room that the pool is in is heated to 82 degrees. They hope that’s enough to heat the pool.Lol They do not have microwaves in the rooms. They do not offer decaf at breakfast but you can it in the room IF they restock the supplies. To be honest we chose this hotel because of the indoor heated pool so I could enjoy it with my grandchildren. Big Let Down!
2023년 9월에 1박 숙박함
답변 제공: Kim 님, 2023년 10월 24일
Thank you for your review

10/10 - 훌륭해요

Jacqueline

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Kimberly

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel was clean and staff was extremely friendly!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

John H

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Caring Staff
Due to the laminate floor I slipped while wearing socks and suffered a cut to my forehead from hitting the nightstand when I fell plus a cut on my leg that required 13 stitches at the ER. The hotel staff were most gracious and concerned. The house cleaning staff cleaned up a bloody mess before I returned from the ER. I rate the hotel staff A+!
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

F Walter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was good
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Vicki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was very clean.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Rhonda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better have money in the bank
Stay is nice. People are friendly. But i have 500 dollars in charges from hotel.com and holiday inn. Not sure what us going on and why this much money is on hold for an average hotel.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Mandy

단체 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Water main break
When we arrived at 11pm we were told that a water main broke so there was no water. Mind you we had been on the road 6 hours and just wanted to do typical things before bed such as shower, brush teeth and use the bathroom. I know it isn’t their fault, and everything else about the room was great, but it would have been nice to at least be offered a bottle of water or two. Anything.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Krista

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was nice and spacious, although could have been cleaned better. My kids found a beer can next to the bed and the surfaces clearly weren’t wiped down. Breakfast was good. Staff was all super friendly. Area seemed safe.
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Joe

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Extremely friendly staff. Nice gal up front was able to get me checked in early. Would definitely stay here again.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Paula

연인과의 여행
I did not stay here on the 10th. I was in Farmington on the 26th of June and was trying toe find a room for the night, while searching for a room I accidently booked this room and it was the wrong date. When I went in to the Holiday Inn the told me I was booked for July the 10 and not for June 26th. I immediately called Expedia tiled to 3 people and nobody could help me. I am 70 years old and not tech smart so when I went back in to book a room for that night they were sold out. Went to Crown Pointe Lodge and got a room. Never have got a refund for room at Holiday Inn. So I will never use the Expedia App again.
2023년 7월에 1박 숙박함

8/10 - 좋아요

Christopher

가족 여행
좋아요: 청결 상태
Our room was good
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Carla

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place to stay
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 1박 숙박함

8/10 - 좋아요

Marci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect location for quick family weekend. Room was extra spacious which is always nice. We’ll for sure be back!
2023년 6월에 2박 숙박함
답변 제공: Kim 님, 2023년 6월 20일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!!

10/10 - 훌륭해요

tim

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review we greatly appreciate it and we hope to see you again soon!

6/10 - 괜찮아요

Amanda

가족 여행
좋아요: 숙박 시설 상태 및 시설
Overall the property was well kept. My only complaint is that during a Thursday through Sunday stay, the trash was never emptied or towels replaced. When I asked for help with this, the man at the desk stated that he couldn’t help me because housekeeping was gone for the day. This was disappointing and what I consider to be a lack of basic services.
2023년 6월에 3박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review we greatly appreciate it and we will share it with our team members to help us improve. We hope to see you again soon!

8/10 - 좋아요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was so conveniently located
2023년 5월에 3박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review we greatly appreciate it and we hope to see you again soon!

8/10 - 좋아요

RODNEY

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
A bit pricey but good
Room looked clean had a dead bug in the room, nice place felt over priced for what we got. Staff was very friendly and helpful.
2023년 5월에 1박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon. We start remodel in November so please join us again to see the improvements!

10/10 - 훌륭해요

Howard

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was excellent. Breakfast was perfect in everyway.
2023년 5월에 3박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review we greatly appreciate it and we hope to see you again soon!

2/10 - 너무 별로예요

Sonja

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Great hotel, bad reception.
The blonde lady at the reception on Sunday morning was horrible, and insulting. The breakfast lady and reception guy was awesome 👏
2023년 5월에 2박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review.

8/10 - 좋아요

Ann

좋아요: 청결 상태, 직원 및 서비스
My room last week was almost perfect but this stay was much less pleasant due to noise from loud guests, the elevator and laundry and I had to pay $20 more for this. However I would stay here again but would definitely ask for another third floor room and one away from the elevator and laundry. The breakfast is acceptable though needs some improvement but they have coffee/tea available 24 hours which I love.
2023년 5월에 1박 숙박함
답변 제공: Kim 님, 2023년 6월 14일
Thank you for your review we greatly appreciate it and we hope to see you again soon! We will share your review with our team members.

4/10 - 별로예요

Chris

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
No thanks
The room we booked was listed as having both a king bed and a sleeper sofa. We arrived to find out that not only did the King jetted tub sweet not have a sleeper sofa, but the clerk(George) informed us that "They also say we are pet friendly, but we aren't ". At firat he had no rollaway beds, but after our second trip to the desk to let him know the room was leaking from the ceiling (George says "corporate just emailed to say one went back to storage") he miraculously found one. The solution was to "move to the 3rd floor because then theres nothing above you to leak" He did luckily have another room, although he was sure to inform us that if we didnt book online, wed get a cheaper rate and that we were lucky he had anything since there were 2 festivals and a wedding that weekend. The parking lot was never even half full and seemingly neithwr was the hotel. Once on the 3rd floor, there were soft spots in the floor, loose tiles, and we ended up cleaning the dried urine and feces off of the toilet seat ourselves. Breakfast was good, but that didnt make up for everything else. This one is on our do not return list.
2023년 5월에 1박 숙박함
답변 제공: Kim 님, 2023년 5월 11일
Thank you for your review we greatly appreciate it and we will share it with our team members so that we can improve. I am sorry to hear that your stay was less than perfect and we apologize for that. Our standards are much higher than what we delivered on your stay. We hope to see you again soon for another chance at a perfect stay.

10/10 - 훌륭해요

Kathryn

2023년 5월에 2박 숙박함
답변 제공: Kim 님, 2023년 5월 11일
Thank you for your review we greatly appreciate it. Hope to see you again soon!

10/10 - 훌륭해요

Gayle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay. Convenient
2023년 5월에 1박 숙박함
답변 제공: Kim 님, 2023년 5월 11일
Thank you for your review we greatly appreciate it and we hope to see you again soon!

10/10 - 훌륭해요

Jennifer

아이를 동반한 가족 여행
Our stay was very nice
2023년 4월에 2박 숙박함
답변 제공: Kim 님, 2023년 5월 11일
Thank you for your review we greatly appreciate it and we hope to see you again soon!

10/10 - 훌륭해요

Cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 3박 숙박함
답변 제공: Kim 님, 2023년 4월 18일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!

8/10 - 좋아요

John P.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We liked the location of the facility in relation to all destinations we had mapped out for our little trip to Farmington. It was surrounded by eating options. Our tv kept flashing off and on day two into our trip. Someone looked at supposedly, but it did it several more times. Not a huge deal, but something you should have to deal with. Our fridge did not cool at all and they replaced that too. You cannot adjust the temperature which is frustrates me. The breakfast was good. It had eggs, standard meats and other breakfast fixings. I really liked the size of the breakfast area. There was plenty of room.
2023년 3월에 4박 숙박함
답변 제공: Kim 님, 2023년 4월 18일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!

4/10 - 별로예요

Nicole

2023년 3월에 1박 숙박함
답변 제공: Kim 님, 2023년 4월 18일
Thank you for your review. We hope to see you again soon!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Kim 님, 2023년 3월 27일
Thank you for your review we greatly appreciate it. We hope to see you again soon!

10/10 - 훌륭해요

Dolores

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfort and Kindness
We were traveling to atend a funeral. We found the suite to be roomy and comfortable. The breakfast was excellent and the front desk was responsive and professional at all times.
2023년 3월에 3박 숙박함
답변 제공: Kim 님, 2023년 3월 27일
Thank you for your review we greatly appreciate it and we will share it with our team members. We hope to see you again soon!