외관

베이몬트 인 & 스위트 바이 윈덤 파밍턴, 미주리 여행 후기

2.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 594개 이용 후기 중 226개" "
평점 8 - 좋아요. 594개 이용 후기 중 194개" "
평점 6 - 괜찮아요. 594개 이용 후기 중 102개" "
평점 4 - 별로예요. 594개 이용 후기 중 34개" "
평점 2 - 너무 별로예요. 594개 이용 후기 중 38개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Sarah

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
I booked a non-smoking room and still got a room that snelled like smoke but other than that it was a good experience
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Sarah, Thank you for sharing your feedback with us. We are glad to hear that you had a positive experience overall at our hotel. We apologize for any inconvenience caused by the odor in your room and will address this matter with our team for future improvement.

2/10 - 너무 별로예요

Harley

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 23일
Hello Harley, We apologize for any inconvenience you may have experienced during your stay. Please don't hesitate to reach out to us directly with any feedback so we can address your concerns and improve for future guests.

2/10 - 너무 별로예요

Harley

2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Harley, We're sorry to hear that your stay didn't meet your expectations. Please don't hesitate to contact us directly to discuss any concerns you may have so we can address them accordingly.

10/10 - 훌륭해요

Bonnie 님, Shullsburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here twice, to and from our vacation destination. It was clean and convient both times and reasonably priced.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Bonnie,We are thrilled to hear that you enjoyed your stay with us and found our hotel clean, convenient, and reasonably priced on both occasions. We strive to provide a comfortable experience for all our guests, and we hope to welcome you back in the future.

10/10 - 훌륭해요

Bonnie 님, Shullsburg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent hotel for a decent price. Good location to the highway, clean and spacious rooms.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 20일
Hello Bonnie,We're pleased to hear you found our hotel to be a good value with a convenient location and comfortable accommodations. If you have any further feedback or questions, please don't hesitate to reach out to our management team.

2/10 - 너무 별로예요

John

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello John, We're sorry to hear that your experience didn't meet your expectations. Feel free to reach out to us with any details so we can address your concerns effectively. We value your feedback and would love to make things right for you.

4/10 - 별로예요

Rebecca

별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 18일
Hello Rebecca, We appreciate you choosing our hotel for your stay! Please feel free to contact us directly with any feedback you would like to share about your experience. We value your input and hope to welcome you back in the future for an improved stay.

8/10 - 좋아요

Randall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast could be better.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Randall, We appreciate your feedback on our breakfast offerings and will share it with our team for future improvements. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Nathaniel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The inn did not have a room available for us. They said that we had canceled our reservation on 2/4/2024, but we had not canceled it. However, the staff person did her best to help us and was very nice, even calling us later in the night when a room became available.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Nathaniel, We're sorry to hear about the inconvenience you experienced with your reservation. It's great to hear that our staff member was able to assist you and provide good service. Your feedback is important, and we'll address the reservation issue internally for better guest experiences in the future.

10/10 - 훌륭해요

Blake

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms was clean and the staff was very nice and helpful. Except the guy who checked us in. He was nice but wanted a $100 cash deposit (I did not pay it) even though there is a note on the door that says no cash excepted.
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Blake,We sincerely appreciate your kind words regarding our clean rooms and helpful staff. We apologize for any confusion caused during the check-in process and take feedback like yours seriously for improvement. We encourage guests to adhere to the hotel policies, as displayed, to ensure a smooth experience.

2/10 - 너무 별로예요

Wayne

별로예요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Wayne, We appreciate you choosing our hotel and regret if your stay fell short of expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value your input and would like the opportunity to address any issues to ensure future guests have a better experience.

2/10 - 너무 별로예요

Sherry 님, Oakland

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Sherry, We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns.

10/10 - 훌륭해요

cathy

가족 여행
좋아요: 편의 시설/서비스
Price is awesome . Room was awesome !
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello cathy,We're glad to hear you had a positive experience with our pricing and room quality. Your satisfaction is important to us. If you have any further feedback, please feel free to reach out to us.

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Angela, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Jonni

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We rented 2 rooms - beautiful and clean! Well, our clock wasn't set (no biggie really), but when we woke up in the morning we thought we were past checkout time. So, we had a very short panic attack before realizing it was 8:42am lol. The desk clerk is a little doll! She works her butt off! Thank you for your service! :)
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jonni,We are delighted to hear that you found our rooms beautiful and clean. Your kind words towards our hard-working desk clerk are truly appreciated. Thank you for taking the time to share your experience with us!

10/10 - 훌륭해요

Harold

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean rooms hot showers
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Harold,We appreciate your feedback on the cleanliness of our rooms and the warm showers provided during your stay. Your comfort is important to us, and we're pleased to hear you had a positive experience. Please feel free to reach out to our management team for any further assistance.

8/10 - 좋아요

Christian

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Christian, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 - 좋아요

Jerry

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Jerry, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 - 좋아요

Tim

아이를 동반한 가족 여행
Farmington is a nice area
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Tim, We are delighted to hear that you found Farmington to be a pleasant location. Your feedback is appreciated, and we hope you had an enjoyable stay with us. If you have any further comments or suggestions, please feel free to reach out to our management team.

6/10 - 괜찮아요

james

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
It was old feeling
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello james, We appreciate your feedback and will share your comments with our team for further improvements. Please reach out to our management team directly for any further assistance or concerns. Thank you for choosing to stay with us.

2/10 - 너무 별로예요

Mark

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Mark, We're sorry to hear that your stay was not up to your expectations. Please feel free to reach out to us with any feedback you may have so we can address the issues accordingly.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a very nice clean motel
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Michael,We are delighted to hear that you found our motel clean and enjoyable during your stay. Your feedback is valuable to us and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please feel free to contact our management team directly.

4/10 - 별로예요

Kelley

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were disappointed with our stay overall. The check-in process went smoothly and the front desk staff were great but the stay went downhill from there. Stinky, dirty rooms with stains on walls, curtains, and garbage cans that resembled blood. We overheard the breakfast worker talking about the “bad gravy” they were serving that she dumped out in front of us after we already ate it. We would not stay here again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Kelley, We apologize for the experience you described and appreciate your feedback. Your concerns will be shared with the relevant departments for review. We strive to provide a pleasant stay for all guests and regret that we fell short in meeting your expectations this time. We hope you will give us another chance to exceed your expectations in the future.

10/10 - 훌륭해요

aimee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello aimee,We are joyful to hear that you had a wonderful stay with us! We appreciate you choosing our hotel and hope to welcome you back soon for another exceptional experience.

2/10 - 너무 별로예요

Emma

출장 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bugs, mold on the tub, sauce on bed frame from previous guest, loud neighbors on drugs. One woman had to rooms in between me and left her pool doors open all night. Strange smells. Shower smelt like pee. Worst hotel visit ever.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Emma, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

4/10 - 별로예요

Dawn

출장 여행, 가족 여행
별로예요: 편의 시설/서비스
My daughter had cockroaches in her room
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 16일
Hello Dawn,We take all feedback seriously and ask guests to contact our management directly to address any concerns with their stay. Thank you for sharing your experience with us.

8/10 - 좋아요

Courtney

가족 여행
좋아요: 청결 상태, 직원 및 서비스
An average place to stay for a reasonable price. You get what you pay for.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Courtney, We appreciate your feedback and value your opinion on your recent stay with us. If there is anything we can do to enhance your experience in the future, please don't hesitate to reach out to our management team directly.

8/10 - 좋아요

Patricia

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Patricia, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

Priscilla

출장 여행
별로예요: 편의 시설/서비스
Breakfast is served too late to eat before work. No elevator. No path to neighboring convienent store. No indoor pool. No hot tub. Washing machine broken.
답변 제공: Manager 님, 2024년 4월 17일
Hello Priscilla, We appreciate your feedback and apologize for any inconvenience caused during your stay. We value your comments and will use them to enhance the guest experience. Our team is here to assist with any future inquiries or feedback to ensure a more comfortable stay next time.

10/10 - 훌륭해요

MrsMary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We were very impressed. Just a few touch ups needed with paint and more lighting in the rooms. Other than that it was great. Bed was very nice!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello MrsMary,Thank you for sharing your feedback with us. We're glad to hear you were impressed with your stay and found the bed comfortable. Your comments regarding paint touch-ups and room lighting have been noted for our continual improvement efforts. We appreciate your insights on how we can enhance our guests' experience.

8/10 - 좋아요

mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great experience but seen understaffed. The personnel, when seen, was terrific.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello mary, We appreciate your positive feedback on our team members' service and will take your staffing concerns into consideration for future improvements. Thank you for highlighting the terrific service you received during your stay.

2/10 - 너무 별로예요

Ashley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nothing about the hotels where bad the service from Expedia was absolutely the worst customer service I have ever been given from any company. we where left with no where to stay and had to sleep in our vehicle and they could not careless. mind you this was due to no fault of our own. absolutely disgusted
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Ashley, We regret to hear about your disappointing experience with the booking service. We recommend reaching out directly to Expedia's customer service for further assistance and resolution. Your comfort and satisfaction are important to us, and we hope this matter can be resolved promptly.

10/10 - 훌륭해요

laci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello laci,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at our hotel. Our team works hard to ensure all guests have a wonderful experience. If you have any further comments or suggestions, please feel free to reach out to our management team for future improvements. We look forward to welcoming you back soon.

6/10 - 괜찮아요

Loha

연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
It was close to hospital and it was very noisy
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Loha, We apologize for any inconvenience you experienced during your stay. We strive to provide a peaceful environment for all our guests. Your feedback has been noted for future improvements. If you have any further concerns, please contact our management directly to address them. Thank you for sharing your thoughts with us.

6/10 - 괜찮아요

Michelle 님, Doniphan

출장 여행
좋아요: 직원 및 서비스
It’s an older hotel but it’s in good area. The rooms are clean and it is safe. Staff is nice.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Michelle, We are glad to hear that you appreciated our hotel's cleanliness, location, and friendly staff. Your feedback is valuable to us, and we hope to welcome you back in the future for another pleasant stay.

10/10 - 훌륭해요

Patricia

출장 여행
좋아요: 청결 상태, 직원 및 서비스
its close to my destination, the restaurant is NICE; and this time, my room door chain lock was ripped out of the door! bed & room clean.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Patricia,We appreciate your feedback and are glad you enjoyed our restaurant. We have noted your comments regarding the room door and will address this matter accordingly. Thank you for highlighting the cleanliness of your room during your stay.

4/10 - 별로예요

Austin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Austin, We're sorry to hear your experience did not meet expectations. Please feel free to reach out to us with any feedback so we can ensure your next stay is more enjoyable.

10/10 - 훌륭해요

Philip

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Philip,We are elated to hear you had a fantastic experience at our hotel! If you have any further comments or suggestions, feel free to reach out to us.

10/10 - 훌륭해요

Laci

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Laci,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Michelle 님, Doniphan

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Michelle, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

2/10 - 너무 별로예요

stacey

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello stacey, We're sorry to hear that your stay was not up to expectations. Please feel free to reach out to our team with any feedback from your experience, so we can address any issues accordingly.

8/10 - 좋아요

Beth

좋아요: 청결 상태
breakfast wasn't very good, coffee tasted bad
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Beth, We apologize that the breakfast and coffee did not meet your expectations during your stay. Guest feedback is valuable to us, and we will share your comments with our team for improvement. Your concerns will be addressed by the relevant department for a better experience in the future.

10/10 - 훌륭해요

Valerie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good room
Comfortable, clean, and spacious. Front desk clerk could've been a little friendlier.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Valerie,Thank you for sharing your experience with us. We appreciate your compliments on our accommodations. We will share your feedback with our staff for improvement in customer service.

10/10 - 훌륭해요

Cathryn M

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Cathryn M,We are thrilled to hear that you had an excellent stay with us. We look forward to welcoming you back soon for another enjoyable experience!

8/10 - 좋아요

Michael 님, Crystal Lake

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
There are many things to like about the hotel. The rooms are clean and recently updated. The beds are very comfortable and the shower was excellent. All the employees were friendly and helpful. Unfortunately there are things to be aware of, too. The exercise room is minimal, consisting of a single treadmill, stationary bike, and weight machine. The breakfast seems to get set out once at 6:30am, then it's first-come-first-serve until it's gone or completely dried out. The wifi is worthless. If all you need to do is sleep and go, you're golden.
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Michael, Thank you for sharing your experience with us. We are pleased to hear that you enjoyed the clean and comfortable rooms, as well as our friendly staff. We appreciate your feedback on our exercise room, breakfast service, and wifi, as it helps us to continually improve our guest experience. Should you have further comments or concerns, please feel free to reach out to our management team.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcome sleep for weary travelers
Comfortable, quiet, good breakfast.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello John,We are delighted to hear that you found our hotel comfortable and enjoyed our breakfast offerings. Our team works hard to provide a peaceful environment for our guests. Should you have any future stays with us, feel free to reach out to our management for any assistance.

8/10 - 좋아요

Lois

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Good value for the price
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Lois, We are pleased to hear you found value in your recent stay with us. We strive to offer our guests a comfortable experience at competitive rates. Your feedback is appreciated and we hope to welcome you back in the future.

10/10 - 훌륭해요

Lori 님, Poplar Bluff

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Lori,We are delighted to hear that you had an excellent experience at our hotel! If you have any further comments or suggestions, please do not hesitate to contact us.

10/10 - 훌륭해요

Kori

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Kori,Your perfect rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Pick another hotel
Rooms are outdated and walls are paper thin. Party in next door room at 1:00 AM. Notified front desk who apparently talked to someone at the room. Noise and party continued util 2:00. Breakfast was gone by 9:00 and what was left was cold.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Dear Guest, Thank you for sharing your feedback with us. We regret to hear about the noise disturbance you experienced during your stay. Our team always aims to address such matters promptly. We appreciate your comments on the room condition and breakfast service as it helps us improve our overall guest experience.