표시된 모든 이용 후기는 실제 고객 경험을 기반으로 하며, 저희를 통해 숙박을 예약하신 고객님만이 이용 후기를 제출하실 수 있습니다. 저희는 지침에 따라 이용 후기를 검증하고 긍정적인 이용 후기와 부정적인 이용 후기를 모두 게시합니다.자세한 정보새 창에서 열림
평점 10 - 훌륭해요. 561개 이용 후기 중 64개" "
10 - 훌륭해요
64
평점 8 - 좋아요. 561개 이용 후기 중 103개" "
8 - 좋아요
103
평점 6 - 괜찮아요. 561개 이용 후기 중 115개" "
6 - 괜찮아요
115
평점 4 - 별로예요. 561개 이용 후기 중 102개" "
4 - 별로예요
102
평점 2 - 너무 별로예요. 561개 이용 후기 중 177개" "
2 - 너무 별로예요
177
5.4/10
청결 상태
6.2/10
직원 및 서비스
4.6/10
편의 시설/서비스
4.8/10
숙박 시설 상태 및 시설
4.8/10
친환경
이용 후기
4/10 - 별로예요
Kristina
연인과의 여행
2024년 4월 28일
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast for in the morning the continental breakfast was a joke they had 2 bland cereals and not orange juice or they had apple juice and little tiny baby muffins and that was it
Kristina
2024년 4월에 1박 숙박함
8/10 - 좋아요
Lola
연인과의 여행
2024년 4월 28일
좋아요: 직원 및 서비스
The good part was they have a 24 hr desk. Our delayed flight didnt let us get there til nearly 4am. The room was very small and dark but we just needed a bed for a few hours rest. The price was nice compared to others we usually stay at.
Lola
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 28일
Dear Lola,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
2/10 - 너무 별로예요
April
2024년 4월 26일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This place was filled w roaches all over I lasted 5 minutes and when I went to check out they wouldn’t give me a refund ! Staff was nasty to me when I brought her several dead bugs in five minutes . Deplorable conditions should not be on Expedia !!! Stay away from
This nasty place . Burns in blankets and nasty stains all over the bedding just disgusting !
April
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 27일
Dear April,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
2/10 - 너무 별로예요
Lisa
2024년 4월 19일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Dirty and unfriendly people
Lisa
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Lisa,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
10/10 - 훌륭해요
Richard
2024년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Better than expected for the price. Pretty clean and nice bed.
Richard
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 14일
Dear Richard,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
2/10 - 너무 별로예요
Kwanell
아이를 동반한 가족 여행, 가족 여행
2024년 4월 13일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
everything was dirty , old vomit was behind bed as my daughter pacifier dropped there , roof messed up , hair in sink hole , room has bad smell
Kwanell
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 13일
Dear Kwanell,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
2/10 - 너무 별로예요
Robert
출장 여행
2024년 4월 7일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good place if u want to disappear for a day , other then that its a dump
Robert
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 8일
Dear Robert,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
2/10 - 너무 별로예요
Grace
연인과의 여행
2024년 3월 31일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The shower didn’t work, there was a hole in the wall, the bathroom door was damaged, and the curtains had holes in them
Grace
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 1일
Dear Grace,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Courtney
2024년 3월 22일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Courtney
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 23일
Dear Courtney,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
2/10 - 너무 별로예요
Kim
2024년 3월 17일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Kim
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 18일
Dear Kim,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Mohamed Mahmoud
2024년 3월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good choice
Mohamed Mahmoud
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 16일
Dear Mohamed,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
2/10 - 너무 별로예요
Wade
가족 여행
2024년 3월 9일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
property is beyond just tired.
Wade
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 9일
Dear Wade,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
10/10 - 훌륭해요
Renonta
2024년 3월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Renonta
2024년 3월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 4일
Dear Renonta,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
4/10 - 별로예요
Savanha
출장 여행, 가족 여행
2024년 3월 1일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Grave shift staff member was kind for the most part but the day shift/owners didn't speak good English and we're very rude and pushy. The room I stayed in was a "non smoking room" yet it REEKED of smoke. THIS IS COMING FROM AN ACTIVE SMOKER. I couldn't sleep it was that bad. And when I got in the shower THERE WERE A HANDFUL OF COCKROACHES CLIMBING AROUND ON THE FLOOR. The room was pretty clean aside from that as far as I could tell.. then again I was afraid to even look. And to make things even worse, I got an unrequested wake up call 10 minutes BEFORE check out time when I Believe the owner came pounding on my door telling me time to go. I paid for that time, you can come talk to me when I'm actually late to check out. I'll never go back here. Unfortunately my refund request was denied.
Savanha
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 3월 2일
Dear Savanha,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
2/10 - 너무 별로예요
Goran
2024년 2월 19일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a completely ruined place. The walls and the ceiling in my room had some huge cracks. This motel shouldn't be in the market at all.
Goran
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 20일
Dear Goran,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
2/10 - 너무 별로예요
Gary
2024년 2월 6일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I ask for the 1st floor and they put on the thrid floor i almost fell down the steps because i have too bad knees and they are weak. Plus the room was a mess ceiling was coming down .plus roches .plus it looks like a kid painted the room
Gary
2024년 1월에 7박 숙박함
답변 제공: General Manager 님, 2024년 2월 7일
Dear Gary,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
6/10 - 괜찮아요
Nakita
2024년 2월 3일
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Nakita
2024년 2월에 1박 숙박함
답변 제공: General Manager 님, 2024년 2월 5일
Dear Nakita,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Christopher
2024년 1월 29일
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
It’s a motel. Do the math.
It was good for what it is. A place to lay your head and that’s it. It’s a stank motel. That’s what they are. Like I said l, good to lay your head at.
Christopher
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 30일
Dear Christopher,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
4/10 - 별로예요
Nakita
연인과의 여행
2024년 1월 24일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s nice to be in the middle of everything needed but the specific spot is very unprofessional. Did not recieve any of my security deposit back even tho was told it went back on card but I gave cash
Nakita
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 24일
Dear Nakita,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
4/10 - 별로예요
FELIX
연인과의 여행
2024년 1월 13일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have to leave the room at the other day so you own me one night. I appreciate a refund of my money inmediately
FELIX
2024년 1월에 2박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
Dear Felix,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
8/10 - 좋아요
Donna
2024년 1월 12일
Donna
2024년 1월에 1박 숙박함
답변 제공: General Manager 님, 2024년 1월 14일
Dear Donna,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Darlyne
2023년 12월 13일
Darlyne
2023년 12월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Darlyne,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
6/10 - 괜찮아요
Christy
2023년 12월 10일
NA
Christy
답변 제공: General Manager 님, 2024년 2월 13일
Dear Christy,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
6/10 - 괜찮아요
Danielle
2023년 11월 25일
Danielle
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Danielle,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
10/10 - 훌륭해요
Keith
2023년 11월 15일
Keith
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 12월 15일
Dear Keith,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
10/10 - 훌륭해요
Keith
2023년 11월 15일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Keith
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 17일
Dear Keith,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
2/10 - 너무 별로예요
Danielle
2023년 11월 10일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ROACH MOTEL
Do NOT STAY AT THIS NASTY ROACH MOTEL. LET'S JUST SAY YOU'LL BE INVADING THE ROACHES HOME!! COULDN'T EVEN SLEEP BECAUSE THE ROACHES OF EVERY DIFFERENT SIZE WAS LITERALLY GIVING E OUT OF THE WOODWORKS!! NASTY
Danielle
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 10일
Dear Danielle,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
2/10 - 너무 별로예요
Patricia
연인과의 여행
2023년 11월 6일
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was in terrible shape. The room was not vacuumed or dusted. There were cigarette burns on the sheets and drapes and everything reeked of smoke. The sheets were also in tatters because they were threadbare. The lock on the door leading outside was not secure. There was no breakfast provided and no staff anywhere to be seen in the morning. I find it hard to believe that Wyndham puts their name on this because obviously they have never been to check it out
Patricia
2023년 11월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 6일
Dear Patricia,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
4/10 - 별로예요
Terrell
연인과의 여행
2023년 11월 3일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
i liked the bed but the truck noise was so much it felt like i was homeless for a minute
Terrell
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 4일
Dear Terrell,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Sincerely,General Manager
10/10 - 훌륭해요
Donald
2023년 11월 2일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Donald
2023년 10월에 7박 숙박함
답변 제공: General Manager 님, 2023년 11월 3일
Dear Donald,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
4/10 - 별로예요
Julie
연인과의 여행
2023년 11월 1일
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Old motel style. Needs updating. Room on second floor but elevator was out of service.
Julie
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 11월 2일
Dear Julie,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
4/10 - 별로예요
ASIF
2023년 10월 23일
ASIF
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
Dear Asif,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Alex
단체 여행, 가족 여행
2023년 10월 20일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alex
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 20일
Dear Alex,We are delighted that you decided to stay with us at Super 8 by Wyndham Florence during your last trip. We acknowledge the happy experience that you have had. Thanks for sharing your valuable feedback. This means a lot to usWe are looking forward to seeing you again with us soon. Sincerely,General Manager
4/10 - 별로예요
Eusebio P. 님, Dededo
2023년 10월 17일
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
If maintained better i ould be nice works are professional and ver polite, and helpful. Owners need to invest more into remodeling and high pest control.
Eusebio P.
2023년 10월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 17일
Dear Eusebio,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
4/10 - 별로예요
Antonio
가족 여행
2023년 10월 16일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was not clean
Antonio
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 16일
Dear Antonio,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Brian
가족 여행
2023년 10월 14일
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Brian
2023년 10월에 6박 숙박함
답변 제공: General Manager 님, 2023년 10월 14일
Dear Brian,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
10/10 - 훌륭해요
diana
2023년 10월 6일
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Floor was dirty.
diana
2023년 10월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 7일
Dear Diana,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Sincerely,General Manager
6/10 - 괜찮아요
jayachandra reddy
출장 여행
2023년 10월 2일
좋아요: 직원 및 서비스
별로예요: 청결 상태
I had bed bugs bites on my first night and the room was smelling a lot. Right after i bought up to the staff and management they provided me a new room which was good they were super friendnly. But any way if i stop considering my first bad day for the rest of the days i would say the room was decent with the price what i spent.
jayachandra reddy
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 10월 3일
Dear Jayachandra,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
2/10 - 너무 별로예요
Ronald
가족 여행
2023년 9월 26일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
would not let me check in till 3pm place was rundown and dirty there is NO breakfast only good thing was location no coffee in the rooms and no coffee in the lobby I ask he said i can make some but it will be 10 min
Ronald
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Ronald,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
2/10 - 너무 별로예요
Quinnette
2023년 9월 23일
Quinnette
2023년 9월에 2박 숙박함
답변 제공: General Manager 님, 2023년 10월 13일
Dear Quinnette,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
2/10 - 너무 별로예요
Alan
2023년 9월 11일
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Alan
2023년 9월에 3박 숙박함
답변 제공: General Manager 님, 2023년 9월 13일
Dear Alan,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
8/10 - 좋아요
Shawn
2023년 9월 10일
Shawn
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 10월 1일
Dear Shawn,We loved having you stay with us at Super 8 by Wyndham Florence. We are happy that you liked the experience. Thank you! You have motivated us to work harder and get better with your positive commentsWe look forward to seeing you visit us again soon and having even greater experience. Thank you,Sincerely,General Manager
10/10 - 훌륭해요
Andre
2023년 9월 6일
Andre
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 27일
Dear Andre,It was great to have you staying with us at Super 8 by Wyndham Florence and we are also extremely delighted that you found this to be a happy experience. Positive endorsements like these that make us work harder and strive for perfection. Thank you. We are looking forward to seeing you with us soon. Sincerely,General Manager
6/10 - 괜찮아요
Michelle
2023년 9월 6일
좋아요: 직원 및 서비스, 객실의 편안함
Michelle
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 6일
Dear Michelle,Thank you for choosing to stay with us. From your feedback we learned that we didn’t match your expectation. Kindly accept our apology for this issue. We have taken your feedback positively and appropriate measures have been initiated for preventing this in the future.We will constantly strive to improve our standards and amenities to exceed the expectations of our valued guests like yourself.Looking forward to welcoming you back.Sincerely,General Manager
6/10 - 괜찮아요
Queroline
2023년 9월 3일
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Queroline
2023년 9월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 5일
Dear Queroline,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager
4/10 - 별로예요
Toni
출장 여행, 가족 여행
2023년 8월 31일
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
run run run, the place is dirty and run down, you will get bite by bugs. place needs a good cleaning, steps are dirty, there is no hot water to take a bath, only cold water, scary area,
Toni
2023년 8월에 4박 숙박함
답변 제공: General Manager 님, 2023년 9월 1일
Dear Toni,Thank you for staying with us and also for sharing your valuable feedback. We appreciate it and truly believe that this will help us improve our overall service. We are truly sorry about your unhappy experience with us, and we have already initiated appropriate actions for improvements to your feedback. Looking forward to welcoming you back at the soonest and we are confident that you will see a better version of us then.Sincerely,General Manager
2/10 - 너무 별로예요
Jon
2023년 8월 30일
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No Good
Nasty, old, dirty, Has roaches and what hotel doesnt put cups and ice bucket in your room?
Jon
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 31일
Dear Jon,Thank you for choosing to stay with us. We apologize for the shortcomings that you have highlighted. We have already initiated appropriate actions for improvements as per your feedback. You will certainly notice the changes on your next visit.Looking forward to welcoming you back.Sincerely, General Manager
2/10 - 너무 별로예요
Danielle 님, Dayton
2023년 8월 26일
별로예요: 편의 시설/서비스
The room was disgusting right away the toilet didn't flush and they wanted us to get the plunger and fix it so they ended up switching us rooms and that one was so dirty with cigarettes left in window seal. Didn't even want to sit on the bed.
Danielle
2023년 8월에 2박 숙박함
답변 제공: General Manager 님, 2023년 8월 27일
Dear Danielle,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Thank you,Sincerely,General Manager
8/10 - 좋아요
Andre
2023년 8월 22일
Andre
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Dear Andre,Thank you for staying with us at Super 8 by Wyndham Florence and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager
6/10 - 괜찮아요
Andre
2023년 8월 21일
Andre
2023년 8월에 1박 숙박함
답변 제공: General Manager 님, 2023년 9월 11일
Dear Andre,We were very happy to have you as our Guest a few days back. Thank you for staying with us. We see that we did not meet your expectations and have disappointed you. We appreciate you bringing this to our attention. We are committed to working hard to improve our shortcomings and look forward to welcoming you back at the earliest. We are confident that during your next visit you will see a better version of us.Thank you,Sincerely,General Manager